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  5. Reviews of Best Western Potomac Mills

Reviews of Best Western Potomac Mills This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

14619 Potomac Mills Road, Woodbridge, VA 22192, United States of America

#13 of 15 hotels in Woodbridge

Guests' Choice

Review Score

Based on 593 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.5

  • Facilities

    7.7

  • Staff

    7.9

  • Value for money

    7.7

  • Free WiFi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 25, 2024

    6.0
    Do not plan to return. The female staff only focused on the my partner (male).
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were not all welcoming. One staff member spoke to my partner and kids pleasantly. But was taping at me with her nails and only asked me which room was I checking in. Was not very to me at all.

    The location and the beds

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    The beds were a little sunk in but overall it was a nice last minute overnight stay. They ladies at the front desk were
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The holding fee went up to $200!

    The location

    Stayed in April 2024

  • Reviewed: April 12, 2024

    7.0
    Place was great. Breakfast was OK. The furniture Hass to be updated as well as the TV very updated.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    They automatically tell you that they will take $200 for incidental charges. I can see if this was a four star or even a five star hotel this is basically a 2 1/2 to 3 star.

    It was good for the night, places to eat all around us and well as Uber/doordash.

    Stayed in April 2024

  • Reviewed: February 18, 2024

    7.0
    Pleasant budget hotel
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    A thin blanket only on the bed. No comforter at all. Children in the hallway yelling and running late evening.

    There was a keuriq machine, fridge and microwave in the room. Good black out shades The breakfast was quite good Check in staff person was very nice

    Stayed in February 2024

  • Reviewed: November 25, 2023

    7.0
    I understand Perfection is difficult Your clients have to feel they are your guest
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    At the arrival the communication was difficult for example I was not told to put the sticker in my car it could have been removed fortunatly it was not removed the 10 00 am to terminate breakfast is too early We had a problem to find your the hotel more detail information should be given what road to take from the 95 there is many french people comming from canada who dont speack english your employee could use the transalator on the phone A smile is always appreciated and dont cost anything

    Had a good sleep

    Stayed in November 2023

  • Reviewed: November 20, 2023

    8.0
    Great value for the stay
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The vents were all very dusty. We both were sneezing and coughing after one night of breathing in all the dust.

    The staff was incredibly accommodating and the rooms were nice

    Stayed in November 2023

  • Reviewed: November 20, 2023

    7.0
    Good for 1 night
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We're always offered goodies since we’re members, but not this time. Breakfast hours could be extended and the food choices need improvement. By the time we went down, the eggs were super watery (not much left) and some employees were chatting it up (I think with a guest, not sure) at the waffle station. That’s fine, but you can move to the side and do that. Ended up leaving.

    Check in was pleasant and the room was clean.

    Stayed in November 2023

  • Reviewed: November 1, 2023

    7.0
    I love this hotel and with these updates
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The bed makes squiggly sound which kills my mood to make up with my man🙂. Secondly, I wish the bathroom had a walk in shower instead of tub.

    Actually, we spent most of our time out so we didn't have any kind of experience.

    Stayed in October 2023

  • Reviewed: October 31, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    No variety with breakfast & rooms need some updating

    Breakfast & location

    Stayed in October 2023

  • Reviewed: October 26, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Executive Queen Room - Disability Access
    • Stayed 4 nights
    • Submitted from a mobile device

    My hair dryer didn't work and when I called down for a other at 7 am I was told house keeping doesn't start tilarou d 8 or 9 a

    Stayed in October 2023

  • Reviewed: October 21, 2023

    7.0
    Good for the price
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom incredibly small! Couldn’t even shut the door when using the toilet as there was no room so close the door with me in the bathroom.

    beds were comfy, great for the price

    Stayed in October 2023

  • Reviewed: October 16, 2023

    7.0
    Ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Nothing

    Perfect

    Stayed in October 2023

  • Reviewed: October 16, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms bit outdated .

    Conveniently close to Hwy I -95.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    8.0
    Overall my stay was good, bed was comfy and linens were fresh. For an overnight stay.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The front desk agent who check me in was kinda cold.

    Breakfast was good with all the variety to choose from

    Stayed in September 2023

  • Reviewed: October 13, 2023

    8.0
    Affordable hotel near DC
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Quiet location not too far from DC

    Stayed in October 2023

  • Reviewed: October 2, 2023

    7.0
    I expected more but my overall experience was fair.
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room and bathroom was small. The mini fridge had a lot of dents in it. The bathroom had hair on the toilet seat.

    King-sized bed

    Stayed in October 2023

  • Reviewed: September 3, 2023

    8.0
    Impressive
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Since Covid.They no long have cribs for babies.

    Everything exceeded our expectation about this place. Staffs were friendly. The room has everything we need. For $80 i definitely come back. $200 deposit fees are nothing compare to hotels in California

    Stayed in September 2023

  • Reviewed: August 14, 2023

    8.0
    Will look for alternate locations before settling for this property although I usually tend to stay at Best Westerns aro
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    When the tour buses showed up with 200 kids and it was crazy at the breakfast area When I arrived at property I had to leave an additional deposit on top of being charged for the room TRAVELER BE AWARE look at fine print on booking.com to find the hidden fees before you make reservations

    Very clean good value

    Stayed in June 2023

  • Reviewed: August 7, 2023

    6.0
    It was decent but I probably wouldn’t stay here again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was very dusty & smelled funny. They hold a $200 deposit which I think is a little excessive for this no frills hotel compared to resorts & nicer hotels with more amenities & lower holding fees. Other than breakfast, there’s nowhere to buy food (even microwave food) except candy & soda from the vending machines.

    The breakfast was decent & the front desk receptionists were nice. Housekeeping left one of those cute towel swans on one of the beds.

    Stayed in August 2023

  • Reviewed: August 3, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The website said I could pay cash. That was not true. I prefer to pay cash when possible.

    Stayed in August 2023

  • Reviewed: July 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Really nothing. There was a mix up but it got worked out and I'm very satisfied

    I've been staying at BW since my college days in the 80s. Recently I stay at BW in Buffalo NY. I like the pool outside the staff clean rooms and breakfast

    Stayed in July 2023

  • Reviewed: July 13, 2023

    8.0
    It was good and location as well.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The room Ac was leaking water to the floor

    The room Ac was leaking water, but other than that it was fine. Breakfast was ok.

    Stayed in July 2023

  • Reviewed: July 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 4 nights

    breakfast need more variety and more time.

    Stayed in June 2023

  • Reviewed: July 4, 2023

    7.0
    Good Value
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The check in process was long. They keep a large deposit on your account....still hasn't been returned yet. We will see.

    The breakfast was great and well stocked. The rooms were spacious and quite clean. It is an excellent location. Restaurant right across the street so you don't have to keep driving.

    Stayed in July 2023

Showing 1 - 25

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