500 Commonwealth Avenue, Fenway Kenmore, Boston, MA 02215, United States of America
#19 of 93 hotels in Boston
Guests' ChoiceBased on 1103 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
8.8
Staff
9.3
Value for money
7.8
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 26, 2024
Bruce
United States of AmericaIt was expensive, $40 dollars for breakfast if you ate there.
Good location. Close to subway.
Stayed in May 2024
Reviewed: May 23, 2024
Angela
United States of Americaraised prices for graduation weekend.
staff was excellent. Hotel was very clean. Love the new restaurant
Stayed in May 2024
Reviewed: May 22, 2024
Yee
Hong KongNo Kettle
Near Boston University, and Fenway park. Room is spacious.
Stayed in May 2024
Reviewed: May 21, 2024
Andrea
United States of Americastaff were very helpful. location was excellent.
Stayed in May 2024
Reviewed: May 18, 2024
Karen
United States of AmericaNothing it was awesome
Perfect location for Red Sox game Room was HUGE! Beds were great The staff were beyond wonderful Got a snack when we registered and a bottle of water. It's the little things that make a difference.
Stayed in May 2024
Reviewed: May 15, 2024
Julie
United States of AmericaAlways feels like home! Great staff and comfortable accommodations. Awesome location for a visit to Fenway Park and/or to spend time with your child if they go to BU.
Stayed in May 2024
Reviewed: May 11, 2024
Catherine
United States of Americaconvenient to Boston University
Stayed in May 2024
Reviewed: May 10, 2024
Shane
United States of AmericaSomeone before us smoked in that room and mast the smell with cologne
Location was great 8 minute walk to the house of blues!
Stayed in May 2024
Reviewed: May 9, 2024
Taylor
United States of AmericaNothing to complain about
Loved the location & close to Fenway Park
Stayed in April 2024
Reviewed: May 7, 2024
Laura
United States of AmericaLocation to so many things, Fenway especially. Everyone was very helpful, the room was big, comfortable bed & great shower.
Stayed in May 2024
Reviewed: May 7, 2024
Chris
United States of AmericaThe location was great! Was in for graduation.
Stayed in May 2024
Reviewed: May 2, 2024
Cass
United States of AmericaGreat property with wonderful staff. Awesome location close to Fenway.
Stayed in May 2024
Reviewed: May 1, 2024
Kimberly
United States of AmericaZero - loved it.
We stayed in a suite with a bedroom and living room/office which was fantastic in terms of space and convenience. The room and bathroom were spotless. Valet parking if you are driving in from away is a plus, and there is a T stop right out the front door that makes moving around the city simple. Good restaurants within a minute walk. The Red Sox organization was also there welcoming families and affiliates for opening day which made arrival fun despite my being there for surgery. I wanted to stay close to my doctors in Boston post surgery and this was a wonderful place to recover for a week.
Stayed in April 2024
Reviewed: April 30, 2024
Pat
United States of AmericaWe requested early check-in. I called the night before check-in and was told our room would be ready at 10am. Due to traffic delays, we arrived about 10:30 am. The room was not ready. We changed our plans because we were told the room would be ready. I was charged the total $75 despite the fact that the room wasn't ready.
The location was great. The staff was excellent. The room was nice but small and noisy, due to road traffic. The carpet looked dirty.
Stayed in April 2024
Reviewed: April 29, 2024
B
United States of AmericaRoom was rather small. Paint on cabinets/dressers, etc. was chipping/scratched. Doors are not soft close so could hear other rooms doors slamming shut often (as I'm sure they heard ours). Was able to hear average volume talking in hallways. Overall was nice, just a few improvements (room improvements and soft close doors) would make it absolutely over the top!!
The staff was more than exceptional. From accommodating early check in to sending complimentary champagne and chocolate for my husband's birthday. Was in a perfect location and allowed many different tourist activities within just a couple/few miles.
Stayed in April 2024
Reviewed: April 27, 2024
Peter
United States of AmericaLoved everything.
Great place, great location! The staff were very friendly and very helpful. We had a perfect view of Fenway Park from the room.
Stayed in April 2024
Reviewed: April 23, 2024
Colin
United States of AmericaThe gentleman that helped me with our bags went above and beyond during our stay. Unfortunately I forget his name, but he was very helpful and genuine.
Stayed in April 2024
Reviewed: April 18, 2024
Heather
United States of AmericaPrice is expensive but for the area was competitive. Of course everyone would always like it to be cheaper!
Staff was very welcoming, we felt safe coming back to the hotel late at night and had no trouble with the valet!
Stayed in March 2024
Reviewed: April 18, 2024
Darlene
United States of AmericaI can’t change the trends of society but the cost of accommodations is getting ridiculous. Unaffordable for middle class normal people. Everyone from Airbnbs to chain hotels …. Gouging people for the simple necessity of laying your head on a pillow. Fancy bathroom hardware … so much so we had to call to ask how to turn on the water to the bathtub. And never could get cold water. Appropriate for Boston as we felt like boiled lobster by the end of that experience!
Location. Very close to public transport and within walking distance to shops and restaurants …and Fenway Park if you like the Red Sox.
Stayed in April 2024
Reviewed: April 18, 2024
Jade
South AfricaNothing - was all great. WiFi didn’t work for the last two days and they said they were getting it fixed but think it was never resolved due to the number of people there for the marathon. Ended up needed a lot of data but otherwise great.
Great location and fantastic staff that were so willing to assist. I was here to run the marathon and they really took care of us and added such a personal touch when I had completed it with my time on a poster.
Stayed in April 2024
Reviewed: April 17, 2024
Natashanb
HungaryWifi is not the best when hotel is full.
Excellent location and super nice staff. The rooms are huge and comfortable. Walking distance to everything and next to the T
Stayed in April 2024
Reviewed: April 15, 2024
Matthew
United States of AmericaValet parking is required and they charged $70 a night! I messaged on the app before asking about parking and they didn't let me know about this cost. :/
Nice clean and classy hotel! Quick service and prompt. :)
Stayed in April 2024
Reviewed: April 14, 2024
Brian
United States of AmericaNothing!
The staff treated us like VIPs! Very attentive, polite, professional, but also downright friendly and helpful beyond expectations.
Stayed in April 2024
Reviewed: April 13, 2024
Jhan
PhilippinesNothing
It was very clean, so nice, and the staff are very helpful. It’s near the transport system too.
Stayed in April 2024
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