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  5. Reviews of Comfort Inn & Suites Presidential

Reviews of Comfort Inn & Suites Presidential This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

707 Interstate 30, Little Rock, AR 72202, United States of America

#22 of 62 hotels in Little Rock

Guests' Choice

Review Score

Based on 978 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.2

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 9, 2024

    9.0
    Outstanding customer service!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Number of outlets for devices. Most of us have 2-3 devices per person. Need to Plug lamps, other accessories other places. Those accessories took up 2-3 outlets.

    Close to I-40, easy access arriving and departing. Welcoming employees. Nice little bar. Free shuttle to restaurants.

    Stayed in May 2024

  • Reviewed: April 30, 2024

    9.0
    A pleasant surprise for a budget hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    N/A

    Excellent bar with happy hour where we could get a pizza delivered. Breakfast was excellent with hot dishes

    Stayed in April 2024

  • Reviewed: April 27, 2024

    9.0
    We couldn't been more comfortable and the staff are very cordial...Highly recommend this facility !
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 3 nights

    This stay was wonderful. You are located near the Clinton Presidential Library. The breakfast were excellent. I will definitely stay here every time I am in Little Rock, Arkansas. Parking spaces are plentiful.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Blow dryer didn’t work

    Stayed in April 2024

  • Reviewed: April 19, 2024

    7.0
    Would stay here again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hole in wall and could use better maintenance

    Right off highway

    Stayed in April 2024

  • Reviewed: April 18, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    It was noisy due to the highway.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Perfectly fine
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Fridge in my room didn't work *at all* as I learned taking out warm food the next day; front desk clerk simply said I should have turned it up when I reported the issue (it was not running).

    Location is convenient for driving to other areas downtown - particularly the Museum of Fine arts (awesome) a few minutes away. Also Camp Taco restaurant a block away is fantastic.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    7.0
    Good location and great staff.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    Wished there was a full-service restaurant and bar. This property has a six-seat bar.

    Checked in and found the TV was not working. The desk clerk (Sherelle) tried to repair the set, was unable to and offered to change our room or buy us dinner. We declined but said we would consider moving the next day. The following morning Sherelle checked in with us. We didn't really want to move, but agreed to so we could watch the NCAA finals. Shortly thereafter, Sherelle came to our room after speaking by phone with the off-duty maintenance tech (it was a Saturday) and was able to repair the set. Sherelle went above and beyond and apologized sincerely for our inconvenience. She is a stellar representative of your organization!

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    We had trouble with the TV most of stay.
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No television. Did not work for most of stay. Bathroom was unkempt, peeling walls. Snack machine took my money.

    Shower water pressure,

    Stayed in April 2024

  • Reviewed: April 7, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    You are supposed to make the client feel like home far away from home, so I didn't feel that with one of the woman in the staff during breakfast, she was so rude telling me in front of all guests that I couldn't sit in a chair in a table with my family because it was in the hallway. I didn't know that, but se didn't have good manners for telll me. The woman who was front desk during our check out was rude too.

    Breakfast and the rooms were good. Staff cleaning the rooms were very kind.

    Stayed in March 2024

  • Reviewed: April 3, 2024

    8.0
    Overall it was nice, except we like staying at hotels with a pool and hot tub.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was closed, and we thought it was going to be open. The exercise/fitness room is runned down. Things were broken in there. Specifically, the elliptical is falling apart and missing a panel, and the weight machine had pieces falling off.

    The queen suite was a nice size. We liked the space.

    Stayed in March 2024

  • Reviewed: April 1, 2024

    9.0
    My Stay at the Comfort Inn and Suites Presidential
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The fact that when you book a room through a third party. They do not tell you about the $150 dollar security deposit you got to have after booking a hotel room.

    I liked the fact that the rooms were clean. And they didn't smell like cigar smoke.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    8.0
    Great place to stay! Will book there again for Little Rock!
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Milk ran out

    Spacious room. Very good breakfast choices.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    9.0
    Comfortable and nice
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy due to other patrons- can’t be helped

    Contactless checkout was great and check was quick and helpful!

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Stay was good checkin wait was an hour long because only one person was at the desk. Checkout was a breeze
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Parking

    Nice clean

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    Location was great. Staff was courteous and the room was comfortable and clean.
    • Business trip
    • Couple
    • Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was good

    Breakfast was good with a nice variety of items.

    Stayed in February 2024

  • Reviewed: March 2, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds and location. Plus restaurant Camp Taco (walking one block north of the hotel) where you can have good food! Also very close (by car) to the WJ Clinton Presidential Library and the MacArthur Military Museum and the Arkansas Museum of Fine Art.

    Stayed in March 2024

  • Reviewed: February 22, 2024

    9.0
    Fantastic! We will stay here the next time we visit Little Rock.
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My only complaint was the van service failed to pick up my sister from the airport. We had to pick her up.

    The room was clean and comfortable. The breakfast was hot and delicious. They served something different each day. Wonderful!!

    Stayed in January 2024

  • Reviewed: January 16, 2024

    8.0
    Very Good
    • Family with young children
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel could not find booking for quite awhile. Delay unnecessary.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    9.0
    My family really enjoy the hospitality in this hotel. The the food is really good and great price.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night

    Parking lot, I think needs more illumination. This is the 5th time I go in 2 years and I am a little nervous. but if I find a place near the lobby it's perfect. Wish the breakfast could be earlier 7am.

    bed is very comfortable, clean. I asked for extra towels and it was fast when the receptionist personally assisted. People from the kitchen is very friendly and polite.

    Stayed in January 2024

  • Reviewed: January 4, 2024

    9.0
    Great place to stay!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Clean and diverse food! The person in charge did took care of her job very well and was there to help everyone, I love that, excellent worker, she deserves to get paid more

    Stayed in December 2023

  • Reviewed: December 25, 2023

    8.0
    Great Stopover Hotel
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    My husband said the breakfast was disappointing. I did not eat breakfast at this hotel so I cannot comment or compare to other hotel breakfast offerings.

    The room was clean and updated. The king size bed was very comfortable. My husband and I stayed in another hotel during this trip that was more expensive and this experience with Comfort Inn was way better. Parking for our car was easy to find. The hotel was quiet despite the fact it is located off the interstate.

    Stayed in December 2023

  • Reviewed: December 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It could use different meat choices for breakfast (turkey bacon or chicken sausage)

    The cleanliness and friendly staff!

    Stayed in December 2023

  • Reviewed: December 10, 2023

    8.0
    A little rocky of a stay!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The beds weren't super comfortable, and the pillows were very flat. We forgot our own pillows, so that was a disappointment. It seemed just a little sketch at night time with the abandoned buildings across from the hotel, but nothing the hotel can do about that. My biggest problem, though, was breakfast. We were told hot breakfast was from 7-10. We go down at 9:30, and the guy is already taking things back into the kitchen. He had already completely broken down the waffle maker and took it back. The gravy was absolutely disgusting. Actually, the majority of the hot food was. We ended up throwing what food we got away and went somewhere else and paid for breakfast.

    The hotel has a nice size, clean lobby. The bar is great. The free shuttle was very convenient and saved us money on an Uber. There were two restaurants we visited and walked to because of their location to the hotel. The check in staff was nice as well.

    Stayed in December 2023

Showing 1 - 25

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