337 Riverside Avenue, Santa Cruz, CA 95060, United States of America
#51 of 57 hotels in Santa Cruz
Guests' ChoiceBased on 294 hotel reviews
6.5Cleanliness
7.1
Comfort
6.9
Location
8.3
Facilities
6.6
Staff
8.0
Value for money
6.9
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 16, 2024
Jean-claire
United States of AmericaChintzy on the towels and pillows, but we finally got some, so that was ok. Would have been nice to have a place to hang clothes.
Location was great!
Stayed in May 2024
Reviewed: May 8, 2024
Luca
United KingdomStaff was very lovely, even let us check in early.
Stayed in May 2024
Reviewed: February 27, 2024
Gordon
United States of AmericaIt is on a rather busy intersection, and the noise from the motorcycles and loud cars is bad at times. Sunday was loud. Monday was good.
It's walking distance to the boardwalk and downtown. Clean basic rooms. Got two nights for less than one night across the street. Did not drive my car for two days.
Stayed in February 2024
Reviewed: December 27, 2023
Lisa
United States of AmericaTv didn’t work.
Closeness to the boardwalk.
Stayed in October 2023
Reviewed: November 29, 2023
Ted
United States of AmericaThere is no ice machine, and the batteries were dead in the TV remote.
Staff was friendly. The room was clean. Otherwise, the location was great, and the price was decent.
Stayed in November 2023
Reviewed: October 26, 2023
Laurent
France200$ deposit for a 75$ room. The information wasn’t clearly displayed on the website and because I’ve already done the reservation via the platform I’ve no choice to let the deposit or lost the amount of the room and leave.
The employee was helpful and comprehensive when I was very surprised to have to let a 200$ deposit for a 75$ room. Especially because it wasn’t very clearly mentioned on the reservation website.
Stayed in October 2023
Reviewed: October 15, 2023
Brown
United States of Americathe stairs to the room were a little old
the location and the bathroom was beautiful
Stayed in September 2023
Reviewed: October 13, 2023
Karl
DenmarkSituated at a road intersection. Cars accelerating uphill after the light.
Newly decorated. The best bed on a 9 day trip. I slept fantastic.. Friendly staff.
Stayed in October 2023
Reviewed: October 6, 2023
Paul
United States of AmericaThe faucet and shower had no hot water. Bathroom door was positioned way too close to the toilet, which made leg room awkward and uncomfortable.
Adequate light fixtures and outlets. Nice big fluffy towels. Hard floors. Relatively clean and comfortable room. Easy to use door key. Large counter top vanity. Large desk/table with comfortable chair.
Stayed in October 2023
Reviewed: August 29, 2023
Carlos
United States of AmericaThis is a motel, so no breakfast included. If you need a hairdryer, bring your own. The bathroom looked a bit dirty with leftover sand. Must be hard to clean all the sand on the floor, not as clean as it looked.
Beach was at walking distance, stores not too far if you don't mind walking. Saved ourselves some gas and mileage. Had a mini fridge and microwave to eat some snacks or heat food.
Stayed in August 2023
Reviewed: August 28, 2023
Juan
United States of AmericaOnly one bad thing the tv was way too old screen was to dark can’t see the picture
Close to boardwalk
Stayed in August 2023
Reviewed: August 20, 2023
Tanya
United States of AmericaWish has breakfast
Was really close to the beach and boardwalk
Stayed in August 2023
Reviewed: August 11, 2023
Skye
United States of AmericaShower needed some bumper or better drainage because water got everywhere.
Price for the location
Stayed in July 2023
Reviewed: July 9, 2023
Pam
United States of AmericaNo where to hang clothes
Location, ease of check in, staff was very accommodating.
Stayed in July 2023
Reviewed: July 7, 2023
Gala
United States of AmericaCouldn't get the TV to work between the cable box/dish/ or whatever and staff was already asleep.
Price and close to boardwalk.
Stayed in June 2023
Reviewed: June 5, 2023
Loretta
United States of Americanothing
nice room , close to boardwalk 5min, nice bathrooms
Stayed in June 2023
Reviewed: May 31, 2023
Richard
United States of Americano heat
Stayed in May 2023
Reviewed: May 29, 2023
Perez
United States of AmericaPillows and bedding need updating. One of my Pillows looked more like half a pillow. Overall was not bad stay.
I liked that it's short walking distance to the boardwalk. Room was not that bad. It was ok. I was able to check in a little earlier, which was great. Check in was smooth.
Stayed in May 2023
Reviewed: November 7, 2022
Pardini
United States of AmericaThe building and room are old and run down. There were lots of weird food/liquid stains on the walls. The carpets seemed funky and old, although they had been vacuumed. It is a rather noisy location; the hotel is on a very busy intersection and you hear every car and motorcycle. The walls are super thin; our neighbors came back after 2AM, drunk, and it was like they were in our room with us. The worst part was my oldest son spotting a cockroach on the nightstand on our 2nd night. It was a small one, and only one. But still. Eww. All in all, I discovered WHY this was the cheapest spot around the Boardwalk for a weekend getaway. It wasn't terrible; but I won't be staying here again.
Fabulous location, 5 minute walk to the Boardwalk. The staff was very nice. Lots of parking. View of the river from the front door of your room. Rooms were freshly cleaned; the smell of Fabuloso and bleach was prominent. Beds were comfortable. Towels and sheets were clean, albeit showing some age; there were some stains that obviously didn't come off, towels and sheets are white, so they were noticeable. Price for the room was fair.
Stayed in November 2022
Reviewed: October 22, 2022
Lindsay
United States of Americanot very clean. shower smelled like pee. hair in the bed. very loud street & neighbor sounds. door needs an additional safety lock. would not recommend.
low cost. central location. easy to get around.
Stayed in September 2022
Reviewed: September 5, 2022
Maria
United States of AmericaMotel is older and rooms are a little dated, but if you dont plan on spending too much time in the room, besides to sleep, then it doesn't make much of a difference. Motel is located at the corner of a busy intersection so tends to be a little noisy, and parking lot is very small.
Great proximity to the beach and Boardwalk...less than a 5 minute walk. The staff was very friendly and helpful. Room was clean, and the stay was very comfortable. I'll definitely be back next time I'm in the area.
Stayed in September 2022
Reviewed: August 30, 2022
Joseph
United States of AmericaBusy intersection off the freeway
Great location close to the boardwalk
Stayed in August 2022
Reviewed: August 26, 2022
Malachi
United States of Americastaff could be more attentive
close to boardwalk
Stayed in August 2022
Reviewed: August 19, 2022
Clair
United KingdomThe toilet needed a door, whether sliding or consentinered.
close to the boardwalk and staff checking in we’re friendly
Stayed in August 2022
Wilster, Germany
Abashiri, Japan
Luang Prabang, Laos
Anaheim, USA
Gerlos, Austria
Yallingup, Australia
Split, Croatia
San Teodoro, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content