200 East Parkway, Gatlinburg, TN 37738, United States of America
#401 of 542 hotels in Gatlinburg
Guests' ChoiceBased on 1068 hotel reviews
6.8Cleanliness
7.3
Comfort
7.4
Location
8.7
Facilities
7.0
Staff
7.7
Value for money
7.3
Free Wifi
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Travis
United States of AmericaEverything
That I could walk everywhere sat on my balcony see everything
Stayed in May 2024
Reviewed: May 26, 2024
Bryonna
United States of AmericaI didn’t like that the pool wasn’t up & ready to go as advertised. Also the hotel wifi was slow & would cut in & out.
I love the location of the hotel. We were easily able to walk to downtown Gatlinburg & visit one of our vacation destination, ripleys aquarium & the complimentary breakfast. Also had a great view of the mountains.
Stayed in May 2024
Reviewed: May 25, 2024
Carol
United States of AmericaI loved the breakfast, location and view.
Stayed in May 2024
Reviewed: May 19, 2024
Cole
United States of AmericaPool was green
Nice view
Stayed in May 2024
Reviewed: May 19, 2024
Lynn
United States of AmericaI know the shower was brand new but to get in was very slippery and the shower curtain was not long enough, the water got all over the floor
The breakfast was very good and the location excellent
Stayed in May 2024
Reviewed: May 19, 2024
Barbara
United States of AmericaWindow unit air conditioner. The rugs are ancient and need replaced. Tile above shower was water stained brown. Chipping paint on ceiling. Humid do to pool being right outside our room.
We loved the beds and pillows.
Stayed in May 2024
Reviewed: May 16, 2024
Jerome
United States of AmericaThe location was great. It also had a great view from where I was at.
Stayed in April 2024
Reviewed: May 14, 2024
Anna
United States of AmericaGrounds weren't very clean, the breakfast was sparse, and guests were loud in other rooms.
Comfortable Bed, spacious room, and nice view of some scenic land.
Stayed in May 2024
Reviewed: April 29, 2024
Judith
United States of AmericaWe had to change rooms because our heater / air conditioner was extremely loud so we unplugged it in order to sleep. No place to hang towels One of our desk lamps didn't work even when we changed bulbs. We asked for a different room the next morning and that one had no closet rods to hang clothes and no soap or shampoo in the containers on the wall.
The bed was comfortable, location was great and breakfast was good. The desk clerk took out time to come to our room and set up wi fi as we were having trouble .
Stayed in April 2024
Reviewed: April 20, 2024
Claude
United States of AmericaFriendly staff great location within walking distance of all Gatlinburg
Stayed in April 2024
Reviewed: April 18, 2024
Jessica
United States of AmericaBreakfast could have been a little better quality, but it was decent. The property needs lots of improvements, a lot was run down and trashed.
The room was nice, beds comfortable, breakfast decent
Stayed in April 2024
Reviewed: April 3, 2024
Pruitt
United States of AmericaThe outside appeal needs work/upkeep
Very convenient location, walking distance to the aquarium and Anakesta! Breakfast was great!
Stayed in April 2024
Reviewed: April 2, 2024
Melina
BrazilEven at night, closing the curtain, the light from the hallway prevented the room from being completely dark.
The hotel is located in Gatlinburg downtown. No need car to walk around to explore the city.
Stayed in March 2024
Reviewed: March 30, 2024
Tracey
United States of AmericaThe location is great! Breakfast was good.
Stayed in March 2024
Reviewed: March 30, 2024
Ganesh
United States of AmericaBathroom need to fix
It was okay
Stayed in March 2024
Reviewed: March 21, 2024
Mandigma-de
United States of AmericaNot that clean. No hairdryers.
They allow us to early check In. Great location! Free parking!
Stayed in March 2024
Reviewed: March 18, 2024
Kirsten
United States of AmericaI didn’t like my room only had a stand up shower wish that would have been noted only because well it’s hard to give a 2 year old a shower
The breakfast was good and the staff was really friendly
Stayed in March 2024
Reviewed: March 17, 2024
Charles
United States of AmericaThe fit and finnish in the bathroom was not good. The shower wall was too short and couldn't keep the water off the floor, poor design. It took a couple of towels to mop up all the water from the floor. Also the refridgerator in the room didn't work
The room looked as though it had recently been redone.
Stayed in March 2024
Reviewed: March 14, 2024
Kim
United States of AmericaParking, Noise
Location close to downtown Price was great Breakfast was good The view was awesome
Stayed in March 2024
Reviewed: March 10, 2024
Pamela
United States of AmericaThere was some construction very close to the buildings, in an area that was not part of the hotel. We heard the machinery working very early in the morning. This was not the hotel's fault though, and hopefully short lived.
The location was walking distance to the shopping area. We were there during the off season and they rates were very good. The clerk who checked us in on the first night was very courteous and helpful.
Stayed in March 2024
Reviewed: February 8, 2024
Claude
United States of AmericaGreat location easy in and out. within walking distance of most attractions and stores
Stayed in February 2024
Reviewed: February 5, 2024
Gabrielle
United States of AmericaBathroom was missing towel hooks/bars. There were still holes in the wall from where they were missing from. Not all of the lights/lamps worked. One outlet was unusable, as it appeared there was something stuck in it.
Location. Walking distance to downtown was nice! Bed was comfortable. Breakfast was okay.
Stayed in February 2024
Reviewed: January 21, 2024
Frances
United States of AmericaThey said are queen beds but they are double beds. And I found hairs in my shower and in one of the beds. Need to be check more about the cleaning. The first day they didn’t offer a good breakfast because they said it wasn’t enough people in the hotel but the weekend yes. It was quiet and the staff are very nice and helpful. It was ok for the fair price.
Near everything in Gatlinburg and Pigeon Forge. You can even walk to downtown!
Stayed in January 2024
Reviewed: January 7, 2024
Friedman
United States of AmericaLoud/bugs
Location
Stayed in January 2024
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