I didn’t like the fact that I had to check out…

It was hard to pick one specific thing, everything was top notch. I enjoyed it tremendously. I loved it so much I’m going to make arrangements to go back again this coming weekend.

Stayed in June 2023

0 bad things to say except how expensive the bottled water was.

Beautiful & clean!! & a great view!

Stayed in May 2023

The bar was clearly understaffed; I waited for 15 minutes just to be told that the kitchen was already closed (15 minutes early).

The place looks nice, just as in the pictures, the staff was friendly.

Stayed in May 2023

Could use a better TV/cable package for viewing choices.

Stayed in May 2023

Clean and personalized experience. I liked that they welcomed you with a snack, and the room was very clean and It was cute my name was on the tv

Stayed in May 2023

all good

clean ,updated , great location

Stayed in May 2023

I loved everything about this hotel. It was nice & clean .The guy at the front desk was great, and he gave good information...I loved the fireplace, my mom stayed outside enjoying the patio. The gym was great too....I will definitely be staying here everytime I'm in hot springs.

Stayed in May 2023

There’s nothing not to like.

it’s right on Lake Hamilton. it’s extremely clean and the hotel is extremely clean. Everyone was so friendly and nice.

Stayed in May 2023

The liquor selection was little.

It was clean the check in and check out process was quick.

Stayed in April 2023

nothing

friendly staff

Stayed in March 2023

Best hotel I have ever stayed in!

Everything

Stayed in March 2023

Love that location and will stay here again. very clean and comfortable room. Great view

Stayed in March 2023

beautiful property, right on the lake. attentive staff, everyone was very nice and helpful.

Stayed in March 2023

This is my 2nd time staying here. The staff is extremely nice and helpful. The rooms are always clean with comfortable beds too. The food at the restaurant is great too. We never want to leave when we come. The lake is beautiful too. Makes a great backdrop for pics.

Stayed in March 2023

Fire pit wasn't working

The location was close to everything in Hot Spring. The staff was super friendly.

Stayed in March 2023

Wished the fire pit by the lake was working. Breakfast should be free

Cleanliness and view

Stayed in March 2023

There was nothing that I didn't like about my stay.

I loved the staff, they had amazing attitudes and were super helpful during my stay! This is also a very pretty hotel. The bed was super comfy, the temperature control in the room was great, and the cookie you get on check-in is delicious!

Stayed in February 2023

Standard size luggage carts are poorly suited to the half-size elevators.

New construction

Stayed in February 2023

N/A

Everything

Stayed in February 2023

The gentleman, that was working the front desk when I arrived, appeared to be intoxicated. There was a room full of people waiting to check-in and the employee was slurring his speech, eyes were bloodshot, he spoke in circles with the customer he was currently assisting, and his body language was very unprofessional. The MOD had to come assist other customers to clear the wait out. I did request a lake view room but did not receive. My significant other was celebrating a milestone birthday and would have appreciated the view.

The rooms were very comfortable, nicely decorated, and clean. The entire hotel grounds were spectacular!

Stayed in February 2023

The bathroom has a sliding glass door. While the restaurant breakfast was delicious it’s not included in the stay. It was good but I definitely recommend stopping by The English Muffin across the street if you’re going to be buying it anyways.

We had a balcony suite and even though we were on the roadside of the hotel we still had a beautiful view of the mountains and lake. Our bed was plush and the shower was one of my favorites from the hotels we’ve stayed in. Both desk attendants were wonderful during our stay, we absolutely loved Billy and he gave us great recommendations of where we could go in town or things we could do.

Stayed in February 2023

wish they had a free breakfast

it was on the water, staff was super helpful rooms where very nice

Stayed in January 2023

I wish we could pick the room side on the hotel, we really wanted the view from the back of the hotel, but the view from our balcony got some of the lake as well!!

I loved how classy the property felt, I have never stayed in a place that felt this nice for this price! The breakfast was EXCEPTIONAL and the bed and pillows were the most comfortable I have ever had. The staff in the lobby were great and so was the bar tender, everyone was very nice and helpful with anything we asked! We will absolutely stay here again in the future!

Stayed in February 2023

amazing views. beautiful facility. friendly staff and the best cookies !!

Stayed in January 2023

No breakfast, pet fee was a bit expensive.

Beautiful, clean room with a great view of the lake.

Stayed in November 2022