5820 Katy Freeway, Houston, TX 77007, United States of America
#42 of 426 hotels in Houston
Guests' ChoiceBased on 328 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
8.5
Facilities
8.8
Staff
9.0
Value for money
8.6
Free Wifi
7.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 28, 2024
Alina
United States of AmericaNothing
Comfortable and clean
Stayed in May 2024
Reviewed: May 14, 2024
Irena
LithuaniaPerfect 10/10
Stayed in May 2024
Reviewed: May 8, 2024
Jason
United States of AmericaGreat staff. Friendly and helpful.
Stayed in May 2024
Reviewed: April 30, 2024
Kathleen
United States of AmericaNothing
Clean, comfortable bed, convenient location, secure premises
Stayed in April 2024
Reviewed: April 29, 2024
Ofilia
United States of AmericaWater pressure was super low. Entrance to get to hotel was not very convenient.
Very clean hotel and loved that there was indoor pool.
Stayed in April 2024
Reviewed: April 15, 2024
Janice
United States of AmericaReally nothing . Everything was pretty great.
Easy to access off highway.Easy check in and the room was great!
Stayed in April 2024
Reviewed: April 15, 2024
Lau
United States of AmericaNothing. Everything is great!
Everything is great and very good breakfast
Stayed in April 2024
Reviewed: April 13, 2024
Rpg89
United States of AmericaIt's right off the highway, but a little awkward to get to.
Heidie went above and beyond to take care of us. Great variety for breakfast.
Stayed in April 2024
Reviewed: April 12, 2024
Brenda
United States of AmericaThe external noise from the highway was a bit of a distraction. This is no fault of Hampton, I will just choose a different location in Houston, a Hampton that is not as close to the highway.
The breakfast offering is always exceptional! When traveling for business this really makes a difference, especially when on a tight meeting schedule.
Stayed in April 2024
Reviewed: April 1, 2024
Lee
United States of Americahousekeeping left damp towels one day, and random numbers of towels on other days. difficult to turn into parking lot due to valet parking drop-off area of neighboring restaurant.
super nice staff. good breakfast. right off i-10. huge rooms!
Stayed in March 2024
Reviewed: March 17, 2024
Tynechia
United States of AmericaThe staff the rooms were clean and the breakfast server was amazing and the food was as well
Stayed in March 2024
Reviewed: March 12, 2024
Mark
United States of AmericaThe room shows a bit of wear. The rubber molding is pulling away from the wall in some areas. The TV cable line had to be readjusted for better reception. The picture dropped out many times until I moved the cable around for better reception.
The room was comfortable. The breakfast was good two of the three days we stayed. The oatmeal was very watery one day.
Stayed in March 2024
Reviewed: March 6, 2024
Buckner
United States of AmericaMy television was not connected to cable so I couldn’t watch special programs. They were not able to change the antenna so I did without. I would like a room adjustment.
Newer updating. Breakfast well supplied and good assortment of food and drinks. Clean. Good customer service.
Stayed in March 2024
Reviewed: March 4, 2024
Michael
United States of AmericaThe only complaint I can think of was the lack of body wash for the shower. Other than that 10/10.
Basically everything about the hotel was wonderful. The staff there was amazing and very helpful. Breakfast was ideal and the cleanliness of the hotel was excellent.
Stayed in March 2024
Reviewed: February 18, 2024
Teresa
United States of AmericaNothing
Good location and clean
Stayed in February 2024
Reviewed: January 4, 2024
Ibrahim
United States of AmericaEntrance is bad
Clean room
Stayed in December 2023
Reviewed: December 27, 2023
Elizabeth
United States of AmericaI appreciated the breakfast, but it wasn’t as good as at other Hampton Inns.
Clean, comfortable
Stayed in December 2023
Reviewed: December 22, 2023
Hiscock
United States of AmericaThe hotel and staff were excellent.
Breakfast ok. Location is peculiar stuck behind a Dennys. Drive through their car park to get to hotel.
Stayed in December 2023
Reviewed: December 17, 2023
Alba
United States of AmericaVery good location I’m recommend
Stayed in December 2023
Reviewed: December 12, 2023
Demetra
United States of AmericaIf dinner was included like at the Drury inn
I loved the breakfast. Thank you for having turkey sausage.
Stayed in December 2023
Reviewed: November 22, 2023
Diego
ColombiaThe wifi because I was constantly requested for re authentication
Great breakfast and location. Also they have free hot water (for tea) and coffee all day
Stayed in November 2023
Reviewed: November 14, 2023
Juan
ArgentinaNothing
Great location and staff. Clean and professional
Stayed in November 2023
Reviewed: November 6, 2023
Broderick
United States of AmericaThe road construction during the late night right outside our room/building was loud and disruptive all night to good sleep. Once the construction is completed, will likely stay at this hotel again. Otherwise, no.
Cleanliness and breakfast.
Stayed in November 2023
Reviewed: October 24, 2023
Yolanda
United States of AmericaThey don't take cash
Location was perfect hotel room was awesome very clean and relaxing
Stayed in October 2023
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