7501 East Ben White Boulevard, Austin, TX 78741, United States of America
#171 of 206 hotels in Austin
Guests' ChoiceBased on 955 hotel reviews
6.8Cleanliness
7.3
Comfort
7.3
Location
8.1
Facilities
6.8
Staff
7.9
Value for money
7.1
Free Wifi
6.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 25, 2022
James
United States of AmericaThe only concern was a couple of kids running up and down the hall that stopped once their parents spoke to them.
This was a very short overnight stay. The property was clean, hot water and fairly quiet. Check in was effient and the desk service person was friendly.
Stayed in January 2022
Reviewed: January 25, 2022
Monique
United States of AmericacleaN , no problems , nice workers , helpful members, breakfast
Stayed in December 2021
Reviewed: January 24, 2022
Guzman
United States of AmericaJust the lights it was confusing to turn them on
How if we need anything they always made sure we got it. The staff was always welcoming
Stayed in January 2022
Reviewed: January 23, 2022
Aaliyah
United States of AmericaI Didn’t Like How Hard It Was To Turn The Shower On And Off.
I Liked The Overall Feel And Cleanliness Of Hotel. The Upkeep Was Nice
Stayed in January 2022
Reviewed: January 20, 2022
Derek
United States of AmericaYou can complain about stained carpets and ugly furniture. You can also go spend twice as much at any other hotel.
The hot breakfast was good. The room was adequately clean. Sheets were fresh and the towels were clean and stocked.
Stayed in January 2022
Reviewed: January 20, 2022
Tamara
United States of Americashower was bad no pressure shower curtain to short water everywhere..pillows dumpy. 530 not even coffee was put.
price
Stayed in January 2022
Reviewed: January 15, 2022
John
United States of AmericaFriendly and open
Stayed in January 2022
Reviewed: January 15, 2022
Raymond
United States of AmericaEverything was good
The cleaning ness of the room n the relaxing time was great
Stayed in January 2022
Reviewed: January 10, 2022
Jesse
United States of AmericaThe beds were a little hard.
The front desk staff was helpful. The breakfast was awesome especially during COVID.
Stayed in January 2022
Reviewed: January 9, 2022
Zubair
CanadaThe lady in the dining room during the breakfast, she was very rude. I did not like the way she delt with me very unprofessional.
Good location, good food. Convenient cloaser to downtown
Stayed in January 2022
Reviewed: January 6, 2022
Debra
United States of AmericaMy bedsheets were dirty! If I hadn’t arrived at 3am, and had been traveling for 27 hours I would have complained!! I cleaned the debris/hair off the bedsheets and slept anyways! Guess they can thank American Airlines for me being stuck in Miami for 10.5 hours and being less caring!!!
It was close to the airport. Had a free breakfast. Nice size king room.
Stayed in January 2022
Reviewed: December 27, 2021
Zulma
Puerto RicoBed is confortable
Stayed in December 2021
Reviewed: December 18, 2021
David
United States of AmericaThe shuttle only started running at 0730. Our flight departed at 0600, so we had to depart the hotel around 0415. Step up the the category of other airport hotels and run the shuttle earlier.
The breakfast was good. The location was great (very close to airport). There was a Denny's restaurant almost adjacent to the hotel.
Stayed in December 2021
Reviewed: December 18, 2021
Wood
United States of AmericaNo elevator ,hard bed, no blanket
Price was good,
Stayed in December 2021
Reviewed: December 14, 2021
Nichole
United States of AmericaN/A
close to the airport
Stayed in November 2021
Reviewed: December 13, 2021
Pat
United States of AmericaEverything else
Location
Stayed in December 2021
Reviewed: December 7, 2021
Becky
United States of AmericaThe elevators were dirty and the floors were as well.
The location to my work was great. The suite set up was nice but the property seemed a little run down.
Stayed in December 2021
Reviewed: December 2, 2021
Anavi
United States of AmericaThe reason why I gave less than 10 stars is because I had a problem and the owner didn't care (quoting!), so I was told. I couldn't use Internet on my laptop all those days for some reason. That was important to me and I made it clear but they just didn't bother. Also windows cannot be opened, which is not a huge problem if the windows were clean, but nothing could be seen from dirt on the outside of it.
The bed was nice, comfy and clean. I could spend days in it because of it's comfort. The staff is really nice and they do their best to provide the best service possible. The bathroom was also exceptional! Everything was super clean!!! ...except for windows. :)
Stayed in December 2021
Reviewed: November 29, 2021
Karen
United States of Americabathroom was very small and turning on water for shower was very hard to figure it out.
The lady that cut the morning breakfast when I came down she always had a good smile on her face spoke to me even when we was leaving out she gave my daughters and I had a nice hug and she was very pleasant to be around
Stayed in November 2021
Reviewed: November 27, 2021
Jennifer
United States of Americanot very clean for price.
next to waffle house.
Stayed in November 2021
Reviewed: November 22, 2021
Jnilno
United States of AmericaFront desk wasn't helpful. Maybe it was his first day on the job though. Orange juice had been watered down to the point of being orange colored water. Maybe it was a mistake though.
Bed was very comfortable. Room was clean though needed updating. Cleaning staff was very friendly.
Stayed in November 2021
Reviewed: November 1, 2021
Sabrina
United States of AmericaN/A
it was quiet and the front desk workers were very nice to speak to.
Stayed in October 2021
Reviewed: May 20, 2024
Ginger
United States of AmericaLots of work being done on the property
Very comfortable beds
Stayed in May 2024
Reviewed: May 6, 2024
Salinas
United States of AmericaI didn’t like the comforters on the beds because they were rough and had to remove. The mattresses were not too soft and pillows were too high.
It was very clean, didn’t smell like smoke like other hotels. I like that there is a fridge and microwave in the room. I also like that they had free breakfast and convenient location off the expressway.
Stayed in April 2024
Reviewed: April 29, 2024
Catherine
United States of AmericaMold in the bathroom, no bathroom fan. Very dirty rugs thru out location, elevator works but broke. Tiles and just dirty. Was told about nice renovated rooms wondered why we didn’t get one?
Location was good, breakfast was good, staff member doing breakfast very sweet lady, only staff that was super friendly
Stayed in April 2024
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