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  5. Reviews of Comfort Suites Austin Airport

Reviews of Comfort Suites Austin Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7501 East Ben White Boulevard, Austin, TX 78741, United States of America

#171 of 206 hotels in Austin

Guests' Choice

Review Score

Based on 955 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.3

  • Location

    8.1

  • Facilities

    6.8

  • Staff

    7.9

  • Value for money

    7.1

  • Free Wifi

    6.6

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: January 25, 2022

    8.0
    Clean, warm, pleasant, short overnight stay.
    • Leisure trip
    • Group
    • King Suite
    • Stayed 1 night

    The only concern was a couple of kids running up and down the hall that stopped once their parents spoke to them.

    This was a very short overnight stay. The property was clean, hot water and fairly quiet. Check in was effient and the desk service person was friendly.

    Stayed in January 2022

  • Reviewed: January 25, 2022

    8.0
    it went great
    • Leisure trip
    • Solo traveler
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    cleaN , no problems , nice workers , helpful members, breakfast

    Stayed in December 2021

  • Reviewed: January 24, 2022

    8.0
    Very Good
    • Business trip
    • Family with young children
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Just the lights it was confusing to turn them on

    How if we need anything they always made sure we got it. The staff was always welcoming

    Stayed in January 2022

  • Reviewed: January 23, 2022

    8.0
    Very Good
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I Didn’t Like How Hard It Was To Turn The Shower On And Off.

    I Liked The Overall Feel And Cleanliness Of Hotel. The Upkeep Was Nice

    Stayed in January 2022

  • Reviewed: January 20, 2022

    8.0
    You get what you pay for
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    You can complain about stained carpets and ugly furniture. You can also go spend twice as much at any other hotel.

    The hot breakfast was good. The room was adequately clean. Sheets were fresh and the towels were clean and stocked.

    Stayed in January 2022

  • Reviewed: January 20, 2022

    6.0
    it will do
    • Business trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    shower was bad no pressure shower curtain to short water everywhere..pillows dumpy. 530 not even coffee was put.

    price

    Stayed in January 2022

  • Reviewed: January 15, 2022

    7.0
    Pretty good 👍
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly and open

    Stayed in January 2022

  • Reviewed: January 15, 2022

    8.0
    Very Good
    • Business trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was good

    The cleaning ness of the room n the relaxing time was great

    Stayed in January 2022

  • Reviewed: January 10, 2022

    8.0
    Good Hotel
    • Business trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds were a little hard.

    The front desk staff was helpful. The breakfast was awesome especially during COVID.

    Stayed in January 2022

  • Reviewed: January 9, 2022

    8.0
    Good stay except breakfast experience
    • Business trip
    • Solo traveler
    • King Suite
    • Stayed 4 nights

    The lady in the dining room during the breakfast, she was very rude. I did not like the way she delt with me very unprofessional.

    Good location, good food. Convenient cloaser to downtown

    Stayed in January 2022

  • Reviewed: January 6, 2022

    8.0
    Won’t Return
    • Leisure trip
    • Couple
    • Superior King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My bedsheets were dirty! If I hadn’t arrived at 3am, and had been traveling for 27 hours I would have complained!! I cleaned the debris/hair off the bedsheets and slept anyways! Guess they can thank American Airlines for me being stuck in Miami for 10.5 hours and being less caring!!!

    It was close to the airport. Had a free breakfast. Nice size king room.

    Stayed in January 2022

  • Reviewed: December 27, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Bed is confortable

    Stayed in December 2021

  • Reviewed: December 18, 2021

    7.0
    Great location and value
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The shuttle only started running at 0730. Our flight departed at 0600, so we had to depart the hotel around 0415. Step up the the category of other airport hotels and run the shuttle earlier.

    The breakfast was good. The location was great (very close to airport). There was a Denny's restaurant almost adjacent to the hotel.

    Stayed in December 2021

  • Reviewed: December 18, 2021

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    No elevator ,hard bed, no blanket

    Price was good,

    Stayed in December 2021

  • Reviewed: December 14, 2021

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    close to the airport

    Stayed in November 2021

  • Reviewed: December 13, 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Business King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything else

    Location

    Stayed in December 2021

  • Reviewed: December 7, 2021

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • King Suite
    • Stayed 5 nights

    The elevators were dirty and the floors were as well.

    The location to my work was great. The suite set up was nice but the property seemed a little run down.

    Stayed in December 2021

  • Reviewed: December 2, 2021

    8.0
    Good 8
    • Leisure trip
    • Solo traveler
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The reason why I gave less than 10 stars is because I had a problem and the owner didn't care (quoting!), so I was told. I couldn't use Internet on my laptop all those days for some reason. That was important to me and I made it clear but they just didn't bother. Also windows cannot be opened, which is not a huge problem if the windows were clean, but nothing could be seen from dirt on the outside of it.

    The bed was nice, comfy and clean. I could spend days in it because of it's comfort. The staff is really nice and they do their best to provide the best service possible. The bathroom was also exceptional! Everything was super clean!!! ...except for windows. :)

    Stayed in December 2021

  • Reviewed: November 29, 2021

    6.0
    Our stay was OK. Only thing that I did not like is that there was a $25 check in early fee and plus if we left early we
    • Family with young children
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    bathroom was very small and turning on water for shower was very hard to figure it out.

    The lady that cut the morning breakfast when I came down she always had a good smile on her face spoke to me even when we was leaving out she gave my daughters and I had a nice hug and she was very pleasant to be around

    Stayed in November 2021

  • Reviewed: November 27, 2021

    6.0
    super 8 quality. marriott cost.
    • Business trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    not very clean for price.

    next to waffle house.

    Stayed in November 2021

  • Reviewed: November 22, 2021

    7.0
    Decent
    • Leisure trip
    • Travelers with friends
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Front desk wasn't helpful. Maybe it was his first day on the job though. Orange juice had been watered down to the point of being orange colored water. Maybe it was a mistake though.

    Bed was very comfortable. Room was clean though needed updating. Cleaning staff was very friendly.

    Stayed in November 2021

  • Reviewed: November 1, 2021

    6.0
    First Trip
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    it was quiet and the front desk workers were very nice to speak to.

    Stayed in October 2021

  • Reviewed: May 20, 2024

    10
    Enjoyable
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Lots of work being done on the property

    Very comfortable beds

    Stayed in May 2024

  • Reviewed: May 6, 2024

    9.0
    Overall, it was a great value and since cleanliness is my main concern i would consider staying again. Next time i would
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like the comforters on the beds because they were rough and had to remove. The mattresses were not too soft and pillows were too high.

    It was very clean, didn’t smell like smoke like other hotels. I like that there is a fridge and microwave in the room. I also like that they had free breakfast and convenient location off the expressway.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    5.0
    Very weird stay-not accommodating
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Mold in the bathroom, no bathroom fan. Very dirty rugs thru out location, elevator works but broke. Tiles and just dirty. Was told about nice renovated rooms wondered why we didn’t get one?

    Location was good, breakfast was good, staff member doing breakfast very sweet lady, only staff that was super friendly

    Stayed in April 2024

Showing 151 - 175

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