111 Gateway Corporate Boulevard, Columbia, SC 29203, United States of America
#36 of 108 hotels in Columbia
Guests' ChoiceBased on 366 hotel reviews
8.1Cleanliness
8.5
Comfort
8.7
Location
8.7
Facilities
8.3
Staff
8.9
Value for money
8.0
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 14, 2021
Brandon
United States of AmericaNot much to dislike.
Very clean, very friendly staff, comfortable rooms, great location.
Stayed in June 2021
Reviewed: April 9, 2024
Carnesse
United States of AmericaNot clean
Mrs Barbara was absolutely amazing, but everything else as everything is was a headache. I will never stay at this hotel again
Stayed in April 2024
Reviewed: April 1, 2024
Shaquan
United States of AmericaDirty rooms lights didn’t work
Dirty rooms ntn really
Stayed in March 2024
Reviewed: March 29, 2024
Addison
United States of AmericaNothing. stay was perfect!
The food was a 10 outta 10. Its a small menu but there's something on there for everyone. Very clean comfortable and quiet! Very friendly and professional staff! HIGHLY RECOMMEND!
Stayed in March 2024
Reviewed: February 19, 2024
Eva
United States of AmericaNothing
The staff was exceptional The food very good and freshly prepared
Stayed in February 2024
Reviewed: January 11, 2024
Tiffany
United States of AmericaEverything was great
Excellent
Stayed in January 2024
Reviewed: December 18, 2023
Chulpan
United Arab EmiratesVery big rooms, comfortable bed, tasty breakfast is available
Stayed in December 2023
Reviewed: October 6, 2023
Amy
United States of AmericaIt was very it was all pleasing and everyone was nice.
Stayed in October 2023
Reviewed: October 5, 2023
James
United States of AmericaThe front desk did not advise me that housekeeping only cleaned rooms every other day. It was a shock and when I complained at the front desk, they pointed to a little sign that said housekeeping only worked every other day. I have never had to check into a hotel and read every little sign posted around the front desk. After complaining, they gave me new towels. Also, they had their own coffee machines that did not take kuerig type pods. It only had their type pod and the coffee was very weak. I had to go to the lobby to a Starbucks to get a decent cup of coffee.
Stayed in October 2023
Reviewed: September 27, 2023
Varntodd
United States of AmericaTV
Everything but the tv
Stayed in August 2023
Reviewed: September 15, 2023
Deborah
United States of AmericaEverything was great
Convenience of location to Ft Jackson and the cleanliness & friendliness of staff
Stayed in September 2023
Reviewed: August 31, 2023
Corey
United States of AmericaNo stairs and no breakfast
I don't like third party breakfast very expensive
Stayed in August 2023
Reviewed: August 28, 2023
Latovia
United States of AmericaEverything was nice
Everything
Stayed in August 2023
Reviewed: August 23, 2023
Varntodd
United States of AmericaElevators didn’t work
Everything
Stayed in August 2023
Reviewed: August 14, 2023
Carolyn
United States of Americanothing
balcony, quiet, food and clean
Stayed in July 2023
Reviewed: August 12, 2023
Matt
United States of AmericaElevator was out for entire stay. Room was hot when we came back because air conditioner only works when there. Get in later so takes about 2 hours to finally cool down. Shower floor slippery. Key pad to door lost battery power had to be replaced. *staff did great job replacing within 5 minutes* Room had a musty smell. No complimentary breakfast.
Location. Staff was good.
Stayed in August 2023
Reviewed: August 11, 2023
Elizabeth
United States of AmericaThe room had a very bad odor, i went to the desk complain, she had a bottle of spray at the desk as if it was a regular issue. Sprayed around the and left, the smell came back. Worst .arriott experience EVER. POrdered a bagel, waited 15 min, no bagel, told that I was warned it would be a minute, however, customers ordering coffee got it right away, not until I asked for my money back did she put the bagel in the toaster.
Stayed in August 2023
Reviewed: July 17, 2023
Cynthia
United States of Americaordered a king bed got a double
breakfast for military was buffet ..regular ppl had to order
Stayed in July 2023
Reviewed: July 10, 2023
Briana
United States of AmericaN/A
The beds were comfy and it's right next to the hospital
Stayed in July 2023
Reviewed: June 30, 2023
Thomasette
United States of AmericaThe sink pipes were making a very loud noise when turned on
Atmosphere
Stayed in June 2023
Reviewed: May 5, 2023
Norman
United States of AmericaLocation was great
Stayed in April 2023
Reviewed: May 5, 2023
Eddy
United States of AmericaNo complimentary breakfast.
Overall, a very pleasant stay, nice rooms and friendly staff.
Stayed in May 2023
Reviewed: March 14, 2023
Adam
United States of Americaclean and easy check in.
Stayed in March 2023
Reviewed: February 22, 2023
Janice
United States of Americathey did not serve breakfast you had to pay extra.
it was close to the hospital where we had family
Stayed in February 2023
Reviewed: February 18, 2023
Amanda
United States of AmericaI hate that the pool was closed. I chose this hotel because it had a pool. The bed was also not comfy.
Loved the staff and the cafe!
Stayed in January 2023
Valderice, Italy
Virgen, Austria
Milwaukee, USA
Cala Figuera, Spain
Istanbul, Turkey
Zadar, Croatia
Kościelisko, Poland
Leffinge, Belgium
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content