5901 Pfeiffer Road, Blue Ash, 45242, United States of America
#15 of 19 hotels in Blue Ash
Guests' ChoiceBased on 351 hotel reviews
6.3Cleanliness
7.0
Comfort
7.0
Location
7.9
Facilities
6.5
Staff
8.3
Value for money
6.9
Free WiFi
10.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 19, 2024
Nicky
United States of AmericaThe tub was clogged when we got there. Maintenance did fix it later in the day. The 2nd day, the toilet would not flush.
Location was good. The room was clean. Did have a small breakfast available-cereal, fruit, yogurt, waffles and coffee.
Stayed in May 2024
Reviewed: May 19, 2024
Kelly
United States of AmericaProperty was old and not updated. The complimentary breakfast was very limited. We didn't have enough towels in the room
The price was great.. It was convenient to the family event we we were attending
Stayed in May 2024
Reviewed: May 10, 2024
Robert
United States of AmericaCarpeting in all areas of facility need a deep cleaning. Room where breakfast was served was dirty. Wide windowsills were soiled and had dead bugs on them; right next to the table that had the waffle maker, etc on it.
Location. Bed was comfortable.
Stayed in May 2024
Reviewed: April 20, 2024
Lou
United States of AmericaIt was dark and dreary. Very basic, no fridge or microwave in room. Dog was barking all morning. The breakfast was a joke, packs of instant oatmeal, small boxes of cereal and a waffle iron. The tub facet leaked continuously and the drain was extremely slow. Really needs a makeover.
Location
Stayed in April 2024
Reviewed: October 21, 2023
Dalia
United States of AmericaShower , water hard to adjust n tub filled up n wouldn’t drain properly.
Stayed in October 2023
Reviewed: September 27, 2023
Larry
United States of AmericaBreakfast was a joke
Nice comfortable bed
Stayed in September 2023
Reviewed: September 11, 2023
Fonda
United States of AmericaThe rooms was small, no microwave, they didn’t give us enough wash cloths. The carpet was nasty, it’s was humid in the in lobby.
Nothing
Stayed in September 2023
Reviewed: July 30, 2023
Sangkyu
United States of AmericaNot clean, not well maintained.
Location
Stayed in July 2023
Reviewed: July 13, 2023
Angel
United States of AmericaSeeing the dead mice in the laundry room and by the vending machine, there were cum stains on the chair in our room, the rooms were hard to get into the knows of the door were bad the stay went past 3 days instead it went past 4 days before we got our rooms clean. I had to beg for rags towels and toilet paper everyday the cereal was stale in the breakfast room was out of date so I made a waffle instead. The laundry room has a foul smell from the dead mice it made my daughter sick. I bought 3 rooms the carpet was dirty could walk barefoot
Ms Donna the supervisor was sweet she assisted me while she was present during the week
Stayed in July 2023
Reviewed: July 4, 2023
Darrell
United States of AmericaHotel is super understaffed, 5 nights and we had to beg for our two rooms to be cleaned and have trash removed and fresh towels. We never did get rooms cleaned but had towels refilled and trash out ONCE. We get it that T Swift concert on Friday and Saturday nights filled up the hotel but nearly nobody there our other nights and they should have planned for it. We had to pay an exorbitant VAT tax due to the concert. We were there to bury my wife’s sister who died on Wednesday and was buried the following Monday. Hotel was obviously once nice but has been neglected and in need of updating and more staff
Beds were comfortable, front desk staff very friendly despite being very understaffed. Waffle machine worked and they had fruit loop’s cereal and yogurt for breakfast
Stayed in July 2023
Reviewed: July 2, 2023
A_wag2003
United States of AmericaLobby is very hot
Loved the staff super friendly and helpful.
Stayed in July 2023
Reviewed: June 26, 2023
Caitlyn
United States of AmericaThe location nothing at all very outdated . Mold in the room . Bed to small bed sheets where dirty .Overall a cheap motel would have made a better stay than this .
The location nothing at all very outdated . Mold in the room . Bed to small bed sheets where dirty . Overall a cheap motel would have made a better stay than this .
Stayed in June 2023
Reviewed: May 1, 2023
Emmy
United States of AmericaMy only complaints are that the elevator was malfunctioning on several different floors. It would not go down from the 6th floor, although it would from the other floors. Several people had trouble with it. It was unexpectedly unpleasant to deal with. On any given floor certain buttons would stop working. The stairs were unclean and downright creepy. All I would ask for is better (at least decently clean) stairs and a properly functioning elevator!!
Stayed in April 2023
Reviewed: March 30, 2023
Richard
United States of AmericaIt was old and needed some renovations
The location was great and the hotel was huge.
Stayed in March 2023
Reviewed: March 20, 2023
Apples01
United States of AmericaNo refrigerator or microwave in room, not a huge deal, but I brought food store in fridge. Hotel itself was cold, you needed a jacket to walk around the halls. Breakfast was eh... it was cereal, oatmeal, and waffles.
Friendly staff, kids enjoyed the pool. Room was clean. Location was good, right off of 71, plenty of restaurants near by.
Stayed in March 2023
Reviewed: February 28, 2023
Stephanie
United States of AmericaDonna at the front desk was AMAZING! She always had a big smile on her face and truly went out of her way to make my trip wonderful. Thank you, Donna! :)
Stayed in February 2023
Reviewed: December 2, 2022
Cameron
United States of AmericaNo fridge or microwave in rooms the pool was tiny. The breakfast was terrible.
Rooms were clean and well kept.
Stayed in November 2022
Reviewed: September 22, 2022
Bill
United States of AmericaNO FRIDGE OR MICROWAVE IN THE ROOM. THE INTERNET WAS NOT GREAT.
GREAT LOCATION. MY ROOM HAD A GREAT PTAC HVAC UNIT THAT WAS QUIET
Stayed in September 2022
Reviewed: September 19, 2022
William
United States of AmericaNo microwave, no fridge in the rooms . No channel guides for TV. was told they would get us a mini fridge but never did.
clean
Stayed in September 2022
Reviewed: September 15, 2022
Jacqueline
United States of AmericaI booked 2 rooms and they were booked together but the rooms were on two different floors and opposite ends of the hotel.
The facilities were perfectly located and the pool!
Stayed in September 2022
Reviewed: September 14, 2022
Aaron
United States of AmericaPool closed early the breakfast is garbage. Waffle and old milk and oats and a apple that's it. Breakfast area needs cleaned. They have a place in there called the oasis club that served actual breakfast food but I'm guessing that cost extra.
Hotel was ok
Stayed in September 2022
Reviewed: September 12, 2022
Madison
United States of AmericaThe hotel was very obviously short-staffed. There was one man running the front desk, and he was having to deal with a rude (and very insistent) customer, which meant we had to wait quite a while to be checked in. There were two doors in our room, and the first one that I tried to use would not open, and the door handle fell off. The room was very small, and we had no window, except for one that showed out into the hallway. The AC unit was in two pieces, with the front having broken off, and was laying on the ground. The inside that was showing was totally covered in dirt and dust, but thankfully it did still do it's job. We aren't picky, so this wasn't anything we cared about too much, but definitely not worth the money.
Stayed in September 2022
Reviewed: August 28, 2022
Bost
United States of AmericaFirst room, our bed had ants but they were quick to move
Good style and vibes. The staff were also very pleasant and understanding.
Stayed in August 2022
Reviewed: August 19, 2022
Kelli
United States of AmericaThere was not a mini fridge in the room as stated in the description. Also, there is a lot of maintenance that needs done on the rooms. Very outdated. The free breakfast definitely could use more options.
Staff was amazing. Really nice and helpful; always a genuine smile on their faces and happy to help. Room was clean, although could use updating.
Stayed in August 2022
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