901 Spring Street , Elizabeth, NJ 07201, United States of America
#11 of 18 hotels in Elizabeth
Guests' ChoiceBased on 1601 hotel reviews
7.0Cleanliness
7.6
Comfort
7.6
Location
7.7
Facilities
7.1
Staff
7.7
Value for money
6.9
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 13, 2024
Carmen
ArubaThe attitude of one specific reception clerk. She wasn’t friendly. There was a nasty smell of marihuana in the elevator and foyer. The hotel shuttle didn’t arrive on time at the airport.
Breakfast and dinner were awesome.
Stayed in May 2024
Reviewed: May 13, 2024
Antonis_antoniou
CyprusI have a pending amount of 48+, and I do not know what it is. There are no restaurants around in a walking distance. You are only able to go in the city by bus two blocks away from the hotel or else you pay double the money for the train. What I didn’t like was the fact that I made the booking almost six months ahead, and a week before staying at the hotel, the price was 200 dollars less. I wrote both to the hotel and booking.com they received my mail and I have got no explanation why. I am still waiting for the fair policy rule to apply.
Stayed in May 2024
Reviewed: May 12, 2024
Sarah
United KingdomAll a bit tired looking.
Large room. Comfortable beds with loads of pillows. Free shuttle to and from Newark airport, which was easy to find. Friendly staff. Clean.
Stayed in April 2024
Reviewed: May 5, 2024
Jeannette
BermudaThat I had to pay to park… guest should no have to pay to park… like where else would there be to park
I like the restaurant the food was delicious. One particular young lady was very helpful did not get her name.
Stayed in May 2024
Reviewed: May 3, 2024
Rohays
United KingdomIt took FOREVER to check in? The staff seemed to be having a problem with the computer regarding one guest’s stay. Both people at reception stood and peered at it for ages, while the line of other people trying to check in got longer and longer. When we finally got to the head of the queue the receptionist seemed very unsure of what she was doing - didn’t explain how to use wifi, the airport shuttle, the food options, so that was slow too. It seemed as though she was new to the job and really needed some more training/experience.
Good location for Newark airport, good shuttle service. Dinner was nice. Dawn view towards Manhattan - amazing!
Stayed in April 2024
Reviewed: April 22, 2024
Allie
United States of AmericaUncomfortable bed
Very close to airport
Stayed in April 2024
Reviewed: April 18, 2024
Edoardo
ItalyNot acceptable policy about the payment that cannot be done by cash
Easy to reach from Newark airport
Stayed in March 2024
Reviewed: April 2, 2024
Minni
United States of AmericaThe lighting in my room was very dim.The business conference center needs some looking into it was untidy and the microwave oven was the last thing I wanted to use to heat up the pizza.
Your staff was excellent, very friendly and very cordial and courteous. . The breakfast fare was also perfect..
Stayed in March 2024
Reviewed: April 1, 2024
Gisela
United States of AmericaThe cafeteria did not open at the time they said it would and the shuttle service was late but the front desk staff looked for other ways to help us.
The front desk staff and restaurant waiter were very helpful and nice. The Bar Restaurant serves very good food.
Stayed in March 2024
Reviewed: March 15, 2024
Patience
ZimbabweHaving stayed here before,I like that hotel standards are well maintained .Great location to the airport and shopping mall and other stores
Stayed in March 2024
Reviewed: March 11, 2024
Shaleh
United States of AmericaI didn’t enjoy the breakfast and paid almost $40.
Stayed in March 2024
Reviewed: March 9, 2024
Selah1968
BermudaMy room smelled like cigarettes. Wall paper was peeling away from the wall and decor was too dark for such a small room.
Great customer service at reception. I was early and was immediately checked in. Bed was comfortable. There was spilled food on my floor near another room. I told a member of staff who took care of it immediately.
Stayed in March 2024
Reviewed: March 6, 2024
Didier
United States of AmericaThe surroundings are a bit of a warehouse feeling but the hotel has a garded parking so it is fine. But I would not walked around at night…
Proximity to Newark international airport. Perfect place to stay if you have an early flight.
Stayed in March 2024
Reviewed: March 4, 2024
Modi
IndiaInsisting on Deposit and not allowing you to go to the room initially even though the room was paid for, was surprising to us. The corridor and the room had a lingering smell, which we did not like.
Room is spacious and clean. Toilet is very good. TV is good.
Stayed in March 2024
Reviewed: February 27, 2024
Damian
United States of AmericaIt’s kind of dated but extremely clean. Also to access the entrance is a little tricky so pay attention. There’s a $22 parking fee. I didn’t mind the price to park but would have liked to know beforehand. The two ladies at the front desk were very nonchalant and not welcoming. I felt like I did something wrong or owed them something. They didn’t even tell me where my room was or how to get there. Someone from housekeeping had to assist me to find the elevators, and the restaurant.
The restaurant staff, housekeeping staff, and the wonderful woman who checked us out the next day.
Stayed in February 2024
Reviewed: February 10, 2024
Nadia
AustraliaStaff were lovely, the hotel is dated but the rooms are clean and the beds super comfortable. The buffet breakfast included coffee, tea, juices, scrambled eggs, sausages, beef patties, roast potatoes and a sizable selection of pastries. The shuttle bus was free to and from LAX P4.
Stayed in February 2024
Reviewed: February 6, 2024
Brian
United KingdomThe pillows in the bed where very hard which made a disruption to sleep
The hotel and restaurant overall was very good
Stayed in February 2024
Reviewed: January 31, 2024
Sagrario
United States of AmericaFree parking;
Easy to reach airport. Less traffic. Clean room and bathroom.
Stayed in January 2024
Reviewed: January 7, 2024
Kenya
United States of AmericaBetter instructions regarding the location to be picked up by the hotel shuttle.
I liked the size of the hotel room.
Stayed in December 2023
Reviewed: January 6, 2024
Meredith
CuraçaoCheck in midnight only one person
Friendly staff in breakfast area
Stayed in January 2024
Reviewed: December 30, 2023
Tammie
United States of AmericaBreakfast.
Location.
Stayed in December 2023
Reviewed: December 30, 2023
Luc
Czech RepublicThe breakfast wasn't worth the pay taste-wise, but the experience was overall positive.
The hotel has an ideal location in case you just hopped off a long flight and want a place to crash near the airport. That's exactly what we did, and it was a pleasant experience. I very much appreciate the hotel's service of a shuttle picking you up at the airport and driving you straight to the accomodation. The hotel itself is okay, clean and rather comfortable.
Stayed in October 2023
Reviewed: December 4, 2023
Tysion
United States of AmericaThe rooms were very dated, not bright at all
The proximity to the airport
Stayed in December 2023
Reviewed: November 21, 2023
Susan
AustraliaAir conditioner was noisy.
close to airport
Stayed in October 2023
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