11120 Northwest Ambassador Drive, Kansas City, MO 64154, United States of America
#99 of 114 hotels in Kansas City
Guests' ChoiceBased on 714 hotel reviews
6.0Cleanliness
6.6
Comfort
6.7
Location
7.6
Facilities
6.2
Staff
7.0
Value for money
6.7
Free WiFi
6.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Amber
United States of AmericaThe parking lot was full. Cars blocked in. Elevator was sketchy. Hallway had a funky smell.
Staff was very friendly and helpful.
Stayed in May 2024
Reviewed: May 19, 2024
Hyland
United States of AmericaThere was gel pills on the floor of the room, that we disposed of before our kids found them.
Stayed in May 2024
Reviewed: May 15, 2024
Paine
United States of AmericaI requested a room with a crib. When my husband called down they said they didn’t have one available. When he told them that I booked with a room he said “let me check with maintenance” and never got back to us. My husband went downstairs where they gave him a pack and play. And it was FILTHY. The most disgusting looking pack and play I have ever seen. Huge crumbs were in the bottom of it and it was covered with stains and smelled so bad. It had me in tears because my child needs that to sleep in (we don’t co-sleep with him) but it was beyond dirty and made me feel like a terrible mom for even putting him in it after I cleaned it and lined it with a blanket. The whole hotel smelled very very heavily doused with spray to cover up the nasty smells. The man at the front desk when we checked in was very short and not helpful in the slightest. I will not ever be returning to the hotel with my family. The sanitary level is terrifying.
Our shuttle driver was wonderful and helped us immensely for our trip.
Stayed in May 2024
Reviewed: May 14, 2024
Blake
United States of AmericaPool need to be cleaner. Breakfast need to be more and better
Room are food
Stayed in May 2024
Reviewed: May 12, 2024
Tracie
United States of AmericaNeeds to be updated. Large gap at the bottom of door, old furnishings.
Staff (was the same man checking in as out) was nice
Stayed in February 2024
Reviewed: May 12, 2024
Nancy
United States of AmericaThe staff was mean, unsmiling and unhelpful. There is no drinking water available anywhere.
The room was large, clean, comfortable and easy to maneuver, even in the dark.
Stayed in May 2024
Reviewed: May 11, 2024
David
United States of AmericaLack of parking
Stayed in May 2024
Reviewed: May 6, 2024
Nancy
United States of AmericaNo toilet paper holder, although I could see where it had been. The toilet paper was on the back of the commode, what appeared to be two cigarette stains in the bottom of the tub, and no stopper in the sink.
Sink outside the toilet in the room) my favorite feature), good mattress, plenty of towels, good water pressure and hot water in the shower, and the TV worked. Had a refrigerator and microwave although we didn’t use them.
Stayed in May 2024
Reviewed: April 20, 2024
Mercader
United States of AmericaHigh price of the meal offered in the room.
Stayed in March 2024
Reviewed: April 19, 2024
Christina
United States of AmericaVery limited breakfast options and seating Decor and furniture was a bit outdated
The pool was nice. The room size was nice. Decent room for the price.
Stayed in April 2024
Reviewed: April 12, 2024
Newlon
United States of AmericaParking was a pain had to park in the middle of the parking lot when we Because there was no
Stayed in March 2024
Reviewed: April 7, 2024
Lawrence
United States of AmericaWindows looked like they had not been cleaned in a year. Tin frames for the beds (really?) No local channels on the television. Shuttle van stayed parked where customers should be parking during check in. I would give the experience a 2 1/2☆ rating.
N/A
Stayed in April 2024
Reviewed: April 1, 2024
Caitlin
United States of AmericaBreakfast option was very minimal.
Rooms were clean and comfortable.
Stayed in March 2024
Reviewed: March 25, 2024
Kathleen
United States of AmericaNoise from highway. Had to pay for shuttle, and was given the wrong change.
Comfortable bed
Stayed in March 2024
Reviewed: March 12, 2024
Nicholas
United KingdomNot enough parking and breakfast not restocked
Close to the airport clean and tidy
Stayed in March 2024
Reviewed: February 17, 2024
Nancy
United States of AmericaMetal base to the bed and we kept bumping it with bare toes, painful and noisy Very noisy vent fan came on with the light in the bathroom. Frustrating when trying to not wake up sleeping spouse.
Close to the airport
Stayed in January 2024
Reviewed: February 12, 2024
Irene
United States of AmericaThe hotel was nice in the lobby. Though there were a lot of shady characters in and out. The walls were so thin, we could hear the neighbors yelling, dogs barking, the pillows were extremely flat. The front desk employees were just there, nothing special. The indoor pool was cold, not heated. There was a dead cockroach on the window sill. The bathroom was dirty. Breakfast was lacking. Bread, cereal and pancakes.
It was close to the highways.
Stayed in February 2024
Reviewed: January 31, 2024
Lora
United States of AmericaThe hotel itself was odd, the decor and layout were strange.
The staff was awesome!
Stayed in January 2024
Reviewed: January 5, 2024
Bamftah
UgandaThe lift was old.
The room was good and everything was very okay and working.
Stayed in December 2023
Reviewed: December 6, 2023
Johnny
United States of AmericaComfortable bed
Room was not bad
Stayed in December 2023
Reviewed: November 26, 2023
Caro
United States of AmericaRooms are not the cleanest, there’s a mixture of old and updated things in the room. The walls in the room were very dirty.
It was very quiet .
Stayed in November 2023
Reviewed: October 25, 2023
Bethany
United States of AmericaThe rooms have extremely thin walls and the other guests were very loud. There was very limited options at breakfast.
The staff was friendly
Stayed in October 2023
Reviewed: October 23, 2023
Melissa
United States of AmericaThe room has a stale smell when you first entered
The bed was comfy and nice sized
Stayed in October 2023
Reviewed: October 18, 2023
Marcella
United States of AmericaBathroom needs spackle, paint, and caulking repairs. Closet rod was bent. There was no channel guide. No coffee maker or ice bucket with a lid. Breakfast choices were cereal (frosted flakes or raisin bran) with milk, toast, yogurt (2 flavors), juice (orange or apple), and waffles. However, the timer on the waffle iron did not work.
Close to airport
Stayed in October 2023
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