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  5. Reviews of DoubleTree by Hilton Hotel & Executive Meeting Center Somerset

Reviews of DoubleTree by Hilton Hotel & Executive Meeting Center Somerset This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

200 Atrium Drive, Somerset, NJ 08873, United States of America

#7 of 13 hotels in Somerset

Guests' Choice

Review Score

Based on 346 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    8.2

  • Facilities

    7.7

  • Staff

    8.4

  • Value for money

    7.5

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: July 15, 2023

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Disability Access with Bathtub/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No fridge in the room Blocked shover

    Location

    Stayed in July 2023

  • Reviewed: July 13, 2023

    6.0
    Older, not particularly clean facility. Very busy with families.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    Older facility with stale, moldy smell. Hallways damaged. A/C in building barely maintaining temperature. Issues with elevators.

    Room had enough space. Enough coffee for two.

    Stayed in July 2023

  • Reviewed: July 13, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night

    The Ice machine was broken, and you had to go to the Lobby to get ice, we were on the 3rd floor far from the elevators, so it was a walk.

    I really enjoyed everything. Staff was really nice, and they let me check out late so my son could enjoy the pool a little extra.

    Stayed in July 2023

  • Reviewed: July 7, 2023

    10
    Thank you again for looking out for us
    • Leisure trip
    • Couple
    • Deluxe King Room with Patio
    • Stayed 5 nights
    • Submitted from a mobile device

    Pool

    Needed pancakes, and waffles

    Stayed in July 2023

  • Reviewed: July 6, 2023

    6.0
    Great staff.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    Outdated furniture and facilities. Grimy carpeting.

    Proximity to family that live in Somerset.

    Stayed in July 2023

  • Reviewed: July 3, 2023

    5.0
    Comfortable stay great memories but nothing was included with they stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The top question

    I was not thrilled about paying extra for the pool being charged an extra $100 on top of the prepaid purchase on my room, breakfast was not included without an extra charge. I expected everything to be included and for the staff to expect me coming my name was put into the system backwards they weren’t able to find my name and my quest ended up paying for breakfast not good look for me!

    Stayed in July 2023

  • Reviewed: June 29, 2023

    4.0
    Very outdated rooms and facility, expensive
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Very outdated

    It was an okay location close to main highways. The greenery was nice.

    Stayed in June 2023

  • Reviewed: June 26, 2023

    6.0
    Room was clean, amenities could be better.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Room did not have a microwave or anything available to heat up food I had brought with me for the stay. The hotel charged a security deposit that cost more than the actual stay for the weekend, then when I was refunded it they initially refunded me the wrong amount and had to create additional transactions on my card to correct it.

    The room was clean, and the hotel was fairly easy to find, close to the main road.

    Stayed in June 2023

  • Reviewed: June 5, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    My husband and me are Hispanic, and I feel people from the counter some time make different with other clients. We always stay there. The last time before June 3, they did not give us water, this time the guy gave us only one, and I was with my two daughters. Later, when my friend check in, the lady was so nice, she not only offer water to us too, also cookies. I Don want to be mean with all for that I mentioned to you those two persons. Overall, I like stay there. Thank almost forgot, one of the towels was dirty, but they changed to us. Tks

    I like the breakfast area and service, the guy was so nice and gentleman. I like the bed and room.

    Stayed in June 2023

  • Reviewed: May 25, 2023

    10
    very good
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Mobility Access
    • Stayed 2 nights
    • Submitted from a mobile device

    everything

    everything

    Stayed in May 2023

  • Reviewed: May 9, 2023

    5.0
    Fair
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The AC wasn’t working in most of the common areas and it was hot and humid. My allergies were really bothering me while I was in the building. The food at the restaurant wasn’t very good.

    Stayed in May 2023

  • Reviewed: April 3, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Ac/Heater was extremely loud when turning on and off. Sounded like a car hitting wall. Shower was warm at best and tub was slow to drain Hoping for a better stay next trip.

    Staff very friendly. Overall pocess of checking in smooth We will be back again next month for another dance comp in the area.

    Stayed in April 2023

  • Reviewed: April 1, 2023

    1.0
    Very Poor
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast reception. We had breakfast included in my price and reception people forget to give us a coupon or inform to breakfast room.The person who work in breakfast room come every 5 mins to ask for payment . It was really embracing for us .I told him it included in my booking if not then we will pay you. We hardly eat breakfast and asked to reception give us a coupon and finally I gave it to the breakfast room. It was horrible time in breakfast room.

    NONE . Its need to be updated.

    Stayed in March 2023

  • Reviewed: March 27, 2023

    5.0
    good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    front desk was rude and had a nasty behavior, didn’t look like she wanted to be there and do the night shift. very very rude behavior maintenance guy was standing there before I entered the hotel there we’re talking to each other and about two feet from me and listening to the whole conversation,I don’t know what was he thinking.was giving me suspicions look.

    location

    Stayed in March 2023

  • Reviewed: March 13, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    small bathroom, & it wasn’t super clean

    front desk staff was amazing, super sweet, kind & helpful!

    Stayed in March 2023

  • Reviewed: March 5, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Disability Access - Roll In Shower/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    clean and the staff was friendly.

    Stayed in March 2023

  • Reviewed: February 27, 2023

    10
    Great !
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    location clean and staff was very courteous

    Stayed in February 2023

  • Reviewed: February 14, 2023

    6.0
    friendly staff clean and comfortable but no fridge and microwave and hot tub was not a hot tub . water was only 93
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Disability Access with Bathtub/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    hot tub was only 93 degrees no microwave or refrigerator

    very friendly staff and very clean . comfortable bed and great pillows

    Stayed in February 2023

  • Reviewed: February 13, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    good location, good staff, and good prices

    Stayed in February 2023

  • Reviewed: January 30, 2023

    5.0
    was really bad..
    • Business trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    old and not to much clean. no deserve Hilton sign on the wall..

    a/c has crazy sound. in the room impossible sleep when a/c work..

    Stayed in January 2023

  • Reviewed: December 13, 2022

    10
    I will definitely come back. This place is very lucky for us
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    I loved everything they were offering. Amazing experience

    Stayed in December 2022

  • Reviewed: October 10, 2022

    2.0
    Expect more
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds, pillows, air conditioner was very load like if a plane was landing, water pressure was low, no coach to sit in the room.

    The people and how big the hotel and the restaurant

    Stayed in October 2022

  • Reviewed: September 26, 2022

    4.0
    Blah to say the least
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Everyy

    Checked in late lady wasn’t friendly she allowed people to cut to purchase other items. There was an event so it was loud all night. The Beds in my room were tiny the two of us had to sleep separate they had no top sheets and had holes in sheets. The shower has no pressure at all and I was underwhelmed by the stay in it’s entirety.

    Stayed in September 2022

  • Reviewed: September 13, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights

    air condutunier

    The room air condutuinier was very noisy.

    Stayed in August 2022

  • Reviewed: August 20, 2022

    1.0
    Before 3 weeks im here was 👌 dis time zero not happy about service only pool was okay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Disability Access - Roll In Shower/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Only pools outdoor nice clean maintenance come 4 time to chek water the girl working were friendly workers day cleaning room zero day no clean rooms only day walking Holloways not iven toilet paper im not having good time

    I'm having complain about cleaning room no one come to clean our room im reporte to front desk and day say day can not control about cleaning olso i have to go 9pm to by toilet paper only i like pool excellent 🙃worker were Fridley snd rest zero

    Stayed in August 2022

Showing 76 - 100

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