185 Union Avenue, Memphis, TN 38103, United States of America
#98 of 187 hotels in Memphis
Guests' ChoiceBased on 729 hotel reviews
7.4Cleanliness
7.9
Comfort
7.9
Location
8.9
Facilities
7.6
Staff
8.2
Value for money
7.0
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 14, 2024
Lawrence
United States of AmericaNo exhaust fan in bathroom making room very humid.
Breakfast and location were excellent. Friendly staff!
Stayed in May 2024
Reviewed: May 11, 2024
Julie
United KingdomWould of liked more of a continental style breakfast choice
Location was excellant
Stayed in May 2024
Reviewed: May 10, 2024
Mia
United States of AmericaStaff nice Clean room
Stayed in March 2024
Reviewed: May 6, 2024
Linda
United States of AmericaThe room was outdated and the bed needed attention. The fitness center needs some care, machines did not work, TV was out water was low. The carpets needed to be replaced (stained and worn). I thought it did not meet my expectations for the price I paid.
The location was good for our needs. The restaurant was very good (food and staff). The fitness center met our needs. The valet service was good and took care of our truck.
Stayed in May 2024
Reviewed: April 30, 2024
Jessica
United KingdomRoom could do with modernisation but there's nothing wrong with it!
Staff were incredible
Stayed in April 2024
Reviewed: April 12, 2024
Robert
United States of AmericaTime to renovate
Stayed in April 2024
Reviewed: April 1, 2024
Stewart
United KingdomHotel room was very tired. Needs updating.
Excellent location.
Stayed in March 2024
Reviewed: March 26, 2024
Reggie
United States of AmericaBreakfast was good. Didn't like the buffet as much as the menu.
Stayed in March 2024
Reviewed: March 23, 2024
Jodie
AustraliaIt’s central location and the cafe that is downstairs
Stayed in March 2024
Reviewed: March 18, 2024
Veronica
United States of AmericaNo garage parking, restaurant food not as good, no continental breakfast option . Force to pay valet to have vehicle parked
Stayed in March 2024
Reviewed: March 9, 2024
Ivan
United States of Americavery noisy faucet was leaking bath was leaking toilet was leaking
staff was very nice
Stayed in March 2024
Reviewed: February 29, 2024
Lynn
United KingdomNo safe in room and no fridge as I should have had.
Large clean and comfortable. Decent restaurant attached. Good location for Downtown.
Stayed in February 2024
Reviewed: February 1, 2024
Lakeisha
United States of AmericaThe tub was stained and dirty
Lobby was nice
Stayed in January 2024
Reviewed: December 31, 2023
Julia
AustraliaOld fashioned and no safe for valuables. Over priced.
Staff friendly. Clean
Stayed in December 2023
Reviewed: October 25, 2023
Clive
CanadaSuite was not kept up stains on ceilings and carpets was not informed that room would not be cleaned daily .
Quick valet
Stayed in October 2023
Reviewed: October 24, 2023
Gail
United States of AmericaNo fridge no microwave
Locat
Stayed in October 2023
Reviewed: September 23, 2023
Graham
United KingdomThe property looks “tired” particularly so far as the decor is concerned.
Good breakfast choice.
Stayed in September 2023
Reviewed: September 11, 2023
Mildred
United States of AmericaPolicy that customer had to request that room be cleaned, clean towels, coffee, etc on each day after day of arrival.
Stayed in September 2023
Reviewed: August 26, 2023
Autumn
United States of AmericaVALET PARKING ONLY. Received our car at check out and noticed the console on the car had been gone through and items/coins stolen. Reported to valet attendant. Frustrating to pay $35/day for the service and then to be stolen from on top of that.
Proximity to the FedEx Forum was close and walking distance to area restaurants.
Stayed in August 2023
Reviewed: August 24, 2023
Billy
United States of AmericaThe smell in the room, the bed sheets being suspect, and outdated rooms(renovate is needed)!
It’s downtown in a very congested area due in part to the attraction of Beale Street. There are great amenities in and around the location .
Stayed in August 2023
Reviewed: July 3, 2023
Bonnie
United States of AmericaThe bathroom was dark and the shower was like a cave...not having a light. It just needs to be removed because it makes zero sense to have a cave-like, mis-matched tile shower in addition to the shower over tub combo.
The lobby is very nice. The restaurant attached was good and funky. The room was HUGE. Beds were comfortable. Pretty quiet room.
Stayed in July 2023
Reviewed: June 29, 2023
David
United States of AmericaThe location was perfect for what we wanted to do
Stayed in June 2023
Reviewed: June 10, 2023
Blake
United States of Americano pool, no room service, no mini fridge or microwave in the room. cleanliness left quite a bit to be desired. no place to lounge and unwind on site after a long day out in the heat.
restaurant and bar staff were nice. front desk and valet staff were awesome. location is perfect.
Stayed in June 2023
Reviewed: May 28, 2023
Shan
United States of AmericaNo refrigerator and microwave in the room
Stayed in May 2023
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