820 Poydras Street, Downtown New Orleans, New Orleans, LA 70112-1016, United States of America
#3 of 169 hotels in New Orleans
Guests' ChoiceBased on 1657 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.5
Facilities
9.3
Staff
9.5
Value for money
9.0
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 5, 2024
Cassander
United States of AmericaThe pillows and bed uncomfortably and the bathroom sink drain very very slow
Love
Stayed in May 2024
Reviewed: May 4, 2024
Stephen
United KingdomCould have been more choice for breakfast
Great location
Stayed in April 2024
Reviewed: May 2, 2024
Samantha
United KingdomNothing not to lile.
The location, breakfast, 5 30 pm kickbacks, hotel king room, swimming pool, spa, car parking garage secure, bar.
Stayed in May 2024
Reviewed: May 1, 2024
Anupurba
United States of AmericaThe bathroom sink was not draining at first, but this was repaired quickly. I found the quality of the food options at breakfast and dinner very lacking. Healthy options and fruit and vegetables were very limited. I found the decor of the hotel - the blacks and browns - very dark and drab, especially in a city like NOLA. Would have been nice to have a tea kettle and drinking water in rooms, or water filling stations on every floor.
The location was great. 20 mins walk from the French quarter. Far enough to not be noisy but close enough to be convenient. All the facilities were adequate. Rooms were clean and comfortable.
Stayed in April 2024
Reviewed: May 1, 2024
Jimmy
MexicoA bit old
Convenient
Stayed in April 2024
Reviewed: April 30, 2024
Candice
South AfricaThe food was ok but nothing to write home about
Good location
Stayed in April 2024
Reviewed: April 29, 2024
Ehud
IsraelOld facilities
Hotel was great, location great, efficient, caring staff. Facilities (carpets, etc.) are a bit old, need renovation, in-house parking (extra charge, though)
Stayed in April 2024
Reviewed: April 29, 2024
Alissa
United States of AmericaLocation was perfect
Stayed in April 2024
Reviewed: April 28, 2024
Therese
United States of AmericaAt the time, they were putting a new roof on the location and the machine taking shingles up and down was right outside our window.
The staff were very helpful and friendly. It was clean. Bed was comfortable.
Stayed in March 2024
Reviewed: April 27, 2024
Gillian
United States of AmericaGreat value for money. the breakfast isn't your regular hotel breakfast...it has made to order along with so many choices...wonderful. The hotel also offered free drinks and appetizers in the afternoon, but we were unable to take advantage of this. We will definitely return.
Stayed in March 2024
Reviewed: April 27, 2024
David
United States of AmericaHaving to pay for parking.
I appreciate having both complimentary breakfasts and dinners.
Stayed in April 2024
Reviewed: April 26, 2024
Terry
United States of AmericaBreakfast was good and the staff kept all items in good supply. Location well suited to our needs. Reception staff extremely helpful and the lobby charming.
Stayed in April 2024
Reviewed: April 26, 2024
Sylvia
United States of AmericaEveryone there was very friendly and helpful.
Stayed in April 2024
Reviewed: April 26, 2024
Priscilla
United States of AmericaGreat location, friendly staff, good breakfast.
Stayed in April 2024
Reviewed: April 24, 2024
Suvi-tuuli
FinlandIt was a walking distance from The French quarter so there was lots to do. It was clean and comfortable and the staff was helpful when we asked them about parking. The Kickback was amazing and felt like a full meal for us even though it was described as snacks.
Stayed in April 2024
Reviewed: April 23, 2024
Stacey
United States of AmericaThe entire stay was great! We stayed one night as we left the next day on a cruise.
Stayed in February 2024
Reviewed: April 23, 2024
Bonnie
United States of AmericaRooms too dark
The free breakfast and staff
Stayed in April 2024
Reviewed: April 22, 2024
Christine
United States of AmericaI chose this hotel because the reviews were consistently outstanding. On the surface, it doesn't look like anything special, but I've never experienced such awesome hospitality at such a reasonable price. The breakfast, drinks, and dinner were fantastic. How can they afford to offer this?! It's just wow. 10/10 will stay again, and at any Drury hotel if there's one around. The room had high ceilings and was surprisingly quiet. We stayed 5 nights and it was the perfect home base.
Stayed in April 2024
Reviewed: April 22, 2024
Valeria
United States of AmericaRM 216 Okay size, small bathroom with the door always in the way, the vent didn’t work & no view of nothing.
We liked the fact that we could park our own vehicle & didn’t HAVE TO valet. We liked the idea of the free kickback lunch unless it was secretly added into the price.
Stayed in April 2024
Reviewed: April 21, 2024
Luis
United States of AmericaThe food was all around very good. If I had to mention anything it would be the breakfast fruit and coffee selections. Limited. Stay away from happy hour.
Location, Clean and Staff. Can't say enough about the Staff. Definitely returning. Far away but close enough. Locals will get it. Pool and jacuzzi available.
Stayed in April 2024
Reviewed: April 21, 2024
Kelly
United States of AmericaParking costs $34 daily so you are better off walking or using uber.
Beds were very comfortable. Breakfast had hot and cold options. Location was close to Jackson park and about a walkable mile from Riverwalk mall. We used uber to get to places like French Market and Bourbon Street.
Stayed in April 2024
Reviewed: April 19, 2024
Jerrell
United States of AmericaEverything was well
Location and kick back hours
Stayed in April 2024
Reviewed: April 18, 2024
Charlotte
United States of Americaexcellent location and staff
Stayed in April 2024
Reviewed: April 16, 2024
Anthony
United States of AmericaThe rooms were a little out dated. While it didn't deter from our stay it was noticeable. Our room was on the corner of the building facing Poydras and the hotel parking lot so it was a little noisy, but not unmanageable.
The location was easy to access and convenient to the French Quarter and the trolley. The happy hour food and drinks were a nice addition with small kids it gave us something to snack on before dinner or even became dinner a couple of nights.
Stayed in March 2024
Sani Beach, Greece
Slough, UK
Tokyo, Japan
Louisville, USA
Quebec City, Canada
Turin, Italy
Kidwelly, UK
Hualien City, Taiwan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content