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  5. Reviews of Drury Plaza Hotel New Orleans

Reviews of Drury Plaza Hotel New Orleans This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

820 Poydras Street, Downtown New Orleans, New Orleans, LA 70112-1016, United States of America

#3 of 170 hotels in New Orleans

Guests' Choice

Review Score

Based on 1634 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.5

  • Facilities

    9.3

  • Staff

    9.5

  • Value for money

    9.0

  • Free Wifi

    9.2

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Showing 1 - 25

  • Reviewed: May 23, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    EVERYTHING

    Stayed in May 2024

  • Reviewed: May 22, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    There was absolutely nothing I didn't like.

    The hotel was very clean, breakfast and 3 complimentary drinks were included. The front desk was extremely helpful. Shout out to Bea.

    Stayed in May 2024

  • Reviewed: May 22, 2024

    10
    Superb value
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    My only complaint is breakfast was supposed to be until 10am but restaurant staff started taking food away at 945/950am. Thank goodness we arrived at 930am.

    Superb value especially with breakfast and kickback including three alcoholic drinks per adult Front desk Staff were super helpful. Parking 34$ +tax with in and out privileges for 24hrs. Pool on 6th floor was small but perfect and it wasn't too busy for our Monday night stay. There was even a hot tub. Towels provided near the pool. Gym was great and served its purpose.

    Stayed in May 2024

  • Reviewed: May 22, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There is nothing to complain about. I'm a positive type of guy .PRAISE JESUS!!

    location was perfect! Everything was within walking distance. Pushed my wife ever wre with wheelchair. Sidewalks are not the best,but we made the best. Remember, this is an old city.. The Drury has great complementary dinner and breakfast. There was a black chef who was outstanding he really loves taking care of us!!!

    Stayed in May 2024

  • Reviewed: May 20, 2024

    10
    Enjoyed our stay in every way! Spoiled us for hotels while continuing our trip!
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything

    Stayed in May 2024

  • Reviewed: May 18, 2024

    10
    Great affordable place to stay.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    The free dinner each evening. Being able to park on the same floor as room. Easy walk into the French Quarter.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    10
    Exceptional
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn't like the fact that we had to pay 35.00 extra each night to park our car in the garage.

    Love walking to Bourbon Street. Room was clean. House keeper did wonderful job keeping room clean. Everyone was so nice

    Stayed in May 2024

  • Reviewed: May 16, 2024

    9.0
    Great staff, good location, and enjoyable stay
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 4 nights

    Unsure. Everything was pretty good.

    First and foremost, the staff was very friendly and accommodating. Everyone there seemed to be giving their absolute best whenever I interacted with them. Second, the location was superb. It was a quick walk to the ferry, Canal street, the French Quarter, and the WWII museum. Very well situated and close to public transportation stops which we used extensively. My family absolutely love the complimentary breakfast and the evening "kickbacks' featuring a meal and complimentary drinks for those of us who were of age. I would definitely stay again!

    Stayed in May 2024

  • Reviewed: May 15, 2024

    10
    Absolutely Amazing!
    • Leisure trip
    • Group
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Little dated but still an amazing place to stay!

    Everything! Our family will stay here every time we come to New Orleans, not only do they have free breakfast. They have free dinner and if you’re over 21 each night, you can get three free drinks. The staff was beyond pleasant and helpful.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    9.0
    Good value for money, excellent location, and complimentary breakfast and early dinner
    • Business trip
    • Solo traveler
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights

    The buffet breakfast, coffee accessibility, and the early dinner buffet exceeded my expectations. Not gourmet but good food with a substantial selection for the main course, soup, salad, and a free beer or mixed drink for dinner and everything I needed for breakfast including eggs, hashbrowns, yogurt, fruit, bagels, muffins, etc. The food itself saves a lot of money if you take advantage of it. Nice to have a fridge in the room and free Wifi.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    10
    A very grateful customer
    • Leisure trip
    • Travelers with friends
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    I have no concerns at all about the hotel. Everything was great. I exercised everyday and swim in the pool before heading out. I also like the fact I was able to wash my clothes before heading home.

    The staff were wonderful. Daniel in Kick Back goes out of his way to be kind and helpful. Patrick the general manager was great I forgot an important document at the hotel. I was at the airport. Patrick and his team found it and got it to the airport for me before my flight. I can not say how greatful I am that Patrick was there.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Deluxe Queen Room with Two Queen Beds - High Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean

    Stayed in May 2024

  • Reviewed: May 6, 2024

    9.0
    It was great!
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Couch (pull-out) bed was uncomfortable. Outdated room decor.

    Location was amazing! Friendly/polite staff. Rooms were great in size.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Close enough to the French Quarter to walk and far enough away from Bourbon Street to sleep.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    8.0
    We had a good stay staff was excellent
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    The pillows and bed uncomfortably and the bathroom sink drain very very slow

    Love

    Stayed in May 2024

  • Reviewed: May 4, 2024

    9.0
    Would highly recommend and would use hotel again
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 8 nights

    Could have been more choice for breakfast

    Great location

    Stayed in April 2024

  • Reviewed: May 2, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing not to lile.

    The location, breakfast, 5 30 pm kickbacks, hotel king room, swimming pool, spa, car parking garage secure, bar.

    Stayed in May 2024

  • Reviewed: May 1, 2024

    8.0
    Adequate, convenient, breakfast and dinner could be better
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 3 nights

    The bathroom sink was not draining at first, but this was repaired quickly. I found the quality of the food options at breakfast and dinner very lacking. Healthy options and fruit and vegetables were very limited. I found the decor of the hotel - the blacks and browns - very dark and drab, especially in a city like NOLA. Would have been nice to have a tea kettle and drinking water in rooms, or water filling stations on every floor.

    The location was great. 20 mins walk from the French quarter. Far enough to not be noisy but close enough to be convenient. All the facilities were adequate. Rooms were clean and comfortable.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    8.0
    Terrific
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit old

    Convenient

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    Convienant location, the free drinks at night and a bite to eat in the evening was a nice touch. I would stay here again
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The food was ok but nothing to write home about

    Good location

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    Great
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds - High Floor
    • Stayed 3 nights

    Old facilities

    Hotel was great, location great, efficient, caring staff. Facilities (carpets, etc.) are a bit old, need renovation, in-house parking (extra charge, though)

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    Short vacation with a friend to enjoy New Orleans!
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Location was perfect

    Stayed in April 2024

  • Reviewed: April 28, 2024

    9.0
    Great hotel. Very nice, clean and convenient to everything
    • Leisure trip
    • Couple
    • Deluxe King Room - Accessible, Roll-in Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    At the time, they were putting a new roof on the location and the machine taking shingles up and down was right outside our window.

    The staff were very helpful and friendly. It was clean. Bed was comfortable.

    Stayed in March 2024

  • Reviewed: April 27, 2024

    9.0
    Best value for money and cheapest hotel parking in New Orleans
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Great value for money. the breakfast isn't your regular hotel breakfast...it has made to order along with so many choices...wonderful. The hotel also offered free drinks and appetizers in the afternoon, but we were unable to take advantage of this. We will definitely return.

    Stayed in March 2024

Showing 1 - 25

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