Well, you know what you say, you get what you pay for. In this sense, I was AMAZED! The room was very reasonably priced but it was SO NICE, so clean, and comfortable! My husband and I agreed that the bed was one of the most comfortable we’ve ever slept on. We will DEFINITELY be staying again! I will add, the location is okay, fairly close to downtown but the driveway to the hotel is pretty steep, so it would be hard to walk for someone who struggled with things like that.

Stayed in April 2024

Couple above us arguing and literally fighting the first night of our honeymoon. Not something you want to hear when you are newlyweds.

Location to surrounding attractions

Stayed in April 2024

The bears at night time lol

The room itself

Stayed in April 2024

The balcony door was hard to open and shut

The view and size of the room

Stayed in April 2024

It is a place, super clean, quiet, the only thing I didn't like was the smelly pillows.

Stayed in April 2024

The view was amazing, and the room cozy

Stayed in April 2024

Noisy

Clean and comfortable

Stayed in April 2024

Very outdated and parking was a nightmare

The view and quietness

Stayed in April 2024

The bathroom overhead lighting plexiglass was broken, the toilet seat was not in the best shape. The room still had some small trash on the floor and didn’t look fully cleaned/swept or vacuumed.

The view from our balcony was beautiful. I liked the layout of the room and the amenities offered. The fireplace insert was a nice touch. Front desk staff was pleasant.

Stayed in April 2024

The room was very clean and we had a great view. The bed was so comfortable and the room smelled amazing when we walked in

Stayed in April 2024

Chalet Inn was in a great location, comfortable, clean and had nice staff. Everything we needed for our girls weekend.

Stayed in April 2024

The room was clean and fresh. Had a great view of Gatlinburg. I love the location.

Stayed in April 2024

The coffee and coffee making machine.

Spa Bath. View. Bird life outside the window. Quiet but still convenient for centre.

Stayed in April 2024

Because of construction, it was very hard to park our full-size pickup truck. Very tight. We had a hard time finding the motel. Our GPS had us several blocks from the actual facility and told us we had arrived. Thank you for the signs telling us where it was.

Room was very large and clean. Bed was very comfortable and the hot water was very hot.

Stayed in March 2024

Needs updating

Very attentive staff Breakfast was plentiful

Stayed in April 2024

Bathroom needs updated.

Balcony with view is fantastic. Room was huge. Close to downtown.

Stayed in March 2024

Our room had no nice view windows. Or balcony like other ones did, so was a little disappointed in that.

It was very convenient to downtown Gatlinburg. And pretty views.

Stayed in March 2024

Had no hot water the first day. It was fixed the next morning. They are doing construction, and getting in and out of parking spaces is a challenge, to say the least. Check in is at a different location other than where you are staying.

The room was quiet and the view was beautiful. Was close to town.

Stayed in March 2024

Need to upgrade the mattress in room 209.

Great location! Very clean and perfect for the money.

Stayed in March 2024

It was under construction so some things still needed work. Pillows were uncomfortable an small, their was no shower curtain an the main concert I had was their wasn't but one lock for the door an that scared me it needed a dead bolt or something! Also the lady who checked us in wasn't very friendly an the directions should have been clearer as to where to check in during the construction.

Beautiful views, easy access of off the strip, affordable, clean, an quiet.

Stayed in March 2024

The smell in the lobby area.

Location is good, close to everything, the view is great. Comfortable bed. Clean.

Stayed in March 2024

The property is a little old and needs remodeling, , the bathroom has had some remodeling but still needs work. Amenities like cable tv and chimney compensate.

Reserved for one night, traveled from Nashville on car for 3 and 1/2 hours aprox arrived at 11:30am,Early check in was not available, otherwise it could’ve been a even more comfortable stay. Nevertheless, the location, the very friendly staff, the convenience of near by foot attractions , the view of the balcony. We only stayed for one night, the bed was comfy and the room was spacious for the price.

Stayed in March 2024

You have to go to the eco lodge to check in and out and the hill up to the rooms is very steep. The parking could be better.

It’s quiet and peaceful comfortable for the money.

Stayed in February 2024

It didn't feel as close to the strip as we thought. Lots of hills and even going to our room was a steep walk way down. And the TV was too small for that room

Was very cozy. The bed was very comfortable and the bathtub had jets so that was great. Probably the best mini fridge ever! Lol They gave me no problem when I asked for more towels.

Stayed in March 2024