211 S. Division St., Spokane, 99202, United States of America
#26 of 55 hotels in Spokane
Guests' ChoiceBased on 634 hotel reviews
8.2Cleanliness
8.9
Comfort
8.8
Location
6.9
Facilities
8.7
Staff
9.1
Value for money
8.4
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 3, 2024
Jennifer
United States of AmericaThe location seemed a bit sketchy, but the woman who checked us in made sure to tell us the door was locked 24/7 so it felt secure.
The facility was clean, as were the rooms.
Stayed in April 2024
Reviewed: April 29, 2024
Jasmine
United States of AmericaThe Friendly staff and the sadness of locking the doors
Stayed in April 2024
Reviewed: April 28, 2024
Cheri
United States of AmericaLocation. Lots of sketchy people outside. They try to help that by putting up fences and locking the main doors so none of them can get inside, that helped.
Clean, secure, staff nice. Good breakfast in morning.
Stayed in April 2024
Reviewed: April 25, 2024
Ackerman
United States of AmericaLocation downtown was a little sketchy
It was clean and modern
Stayed in April 2024
Reviewed: April 22, 2024
Carrie
United States of AmericaOne of our rooms smelled like cigarettes. They were quick to switch our room. One of the toilets weren’t cleaned. Location. So many homeless and garbage. I don’t feel safe to walk to the restaurants near us.
The rooms were clean and friendly staff
Stayed in April 2024
Reviewed: April 22, 2024
Karen
United States of AmericaSketchy part of town but I know that is not your fault. You did a great job making the property feel safe.
Close to hospital
Stayed in April 2024
Reviewed: April 21, 2024
Emily
United States of AmericaQuite a few homeless in the area, a little sketchy.
LOVED the 24-hour Fitness Room!! Clean, quiet, comfortable room, great price, tasty breakfast.
Stayed in April 2024
Reviewed: April 12, 2024
Allan
United States of AmericaThe room we stayed in at was very comfortable. The only xomment I have was that the toilet smelled like urine a little so we had to wipe down the surface with disinfecting wipe since we we traveled with a child. Also, the elevator wasn’t working on the day we checked out which made carrying our luggages down difficult.
The property was located centrally and water, hot water and coffee were available 24/7. Also breakfast was a nice addition.
Stayed in April 2024
Reviewed: April 8, 2024
Deborah
United States of AmericaLocation
Stayed in April 2024
Reviewed: April 8, 2024
Roxann
United States of AmericaDidn't Love: Location All night; light on through the window due to spot lights on the parking lot No blackout window covering - shined right in my face the entire night
We were on our annual Spring Break trip with our grand-daughters. Loved: Cleanliness Price Breakfast Room Staff
Stayed in April 2024
Reviewed: April 8, 2024
Heggie-chulo
United States of AmericaWas right off the main road and a lot of homeless walking around but you didn’t feel unsafe on the property at all.
Property was close to everything and well secured.
Stayed in April 2024
Reviewed: March 25, 2024
Chase
United States of AmericaIt's across the street from a terrible drug addict culture that hang out at 7-11 mini grocery. You feel relatively safe inside the property, but when leaving by foot you can expect to see sketchy characters.
Stayed in February 2024
Reviewed: March 19, 2024
Debra
United States of AmericaPet friendly and clean rooms. Breakfast was good.
Stayed in March 2024
Reviewed: March 15, 2024
Kevin
United States of AmericaThe number of transient people around the hotel was a little unnerving. The desk clerk had to run one of them off when one followed my girlfriend into the building. It would have been nice to have a bathtub/shower combo.
The bed was comfortable & the room was clean.
Stayed in February 2024
Reviewed: March 12, 2024
Jen
United States of AmericaThe coffee pot and no fan in the bathroom. I also was not thrilled about all the bums at 7-Eleven and the smell that they produced. The hotel its self was nice but felt uncomfortable outside.
Modernness of the room made it feel clean and welcoming.
Stayed in March 2024
Reviewed: March 7, 2024
Nicolette
United States of AmericaNothing worth complaining about.
It was easy to get to and get around Spokane from the hotel.
Stayed in March 2024
Reviewed: March 6, 2024
Cindy
United States of AmericaDid not feel safe outside - extra precations are put in place to not allow people to walk in the front door - the neighborhood is very sketchy with homeless people wondering around - we were there when it was snowing - I felt so sorry for them but also felt leary to walk to my car alone as we watched from our window - it was sad. Location was great for freeway, and attractions - but it is city center and the area does not appear to be "safe"
very nice hotel staff was lovely
Stayed in December 2023
Reviewed: March 3, 2024
Madyson
United States of AmericaBeing next to that 7/11 is scary. It is overrun with homeless. No pool or hot tub. The bathroom are tight and awkward.
Nice clean and new facility. Okay breakfast. Quiet. Protected parking lot. Close to downtown. Friendly staff.
Stayed in March 2024
Reviewed: February 28, 2024
Roger
United States of AmericaIt is fairly close to services for the homeless and the neighborhood does have homeless people in the vicinity. That being said, all big cities are struggling with this issue. I had no problems walking the area day or night!
Easy access to my vehicle using my door key. The parking lot was fenced and well lit. The lobby was open and inviting. The staff greeted guests as they arrived and were eager to help me when I needed them.
Stayed in February 2024
Reviewed: February 19, 2024
Liwen
SingaporeMany homeless ppl in the region
All ok
Stayed in February 2024
Reviewed: February 12, 2024
Raechel
United States of AmericaThe homeless situation is extremely bad. Across the street at the 7-11 was a non stop barrage on drug deals, illegal interactions, homeless getting into fits, and starting fires. It was nearly unbelievable how significant. I will say, the hotel has a fence around the entire property and they keep the doors locked and are very diligent. I didn’t feel unsafe inside the hotel. If you need to stay in this location, I don’t think there’s a better hotel. But there is a lot of action at all hours of the day, which also leads itself to a lot of noise, and it could make your trip uncomfortable. Something to consider.
The hotel was very clean, well stocked and had great service. The breakfast was good and maintained well.
Stayed in February 2024
Reviewed: February 10, 2024
Maria
United States of AmericaThe area wish there wasn't so many homeless and tweakers around we opened our blinds and all our views were of people tripping on on "stuff"... our kids had lots of questions
Quiteness
Stayed in February 2024
Reviewed: February 3, 2024
Rabecca
UgandaMy toilet seat was stained, and the bath compartment had hair strands. An indication cleaning was skipped. That are under the sink where folded clean towels were placed had some dust.
The breakfast. And jolly staff.
Stayed in February 2024
Reviewed: January 30, 2024
Joseph
United States of AmericaThe breakfast was less than desirable as my coffee was cold and my wife's bagel had mold on it !
Loved the customer service, which is huge for me. If that isn't there I don't repeat business relationships.
Stayed in January 2024
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