The location was central. The breakfast was ideal start to the morning.

Stayed in May 2024

While the room itself was clean and spacious, it could benefit from modernisation. The heating/air conditioning unit was old and noisy, disrupting a comfortable sleep environment. Additionally, the shower pressure was very strong, and getting hot water required turning it all the way up. This could be a standard practice in NYC, but it felt unusual coming from Europe.

This hotel hit the spot for our Manhattan stay. It offered a convenient, central location, exactly what we wanted. The breakfast spread was decent, with options like eggs, sausages (both meat and vegetarian), cereals, yogurts, pastries, and some fruit. It provided a good start to our day, and honestly, in NYC, a satisfying breakfast buffet is a win. The room itself was a good size and very clean, which were our top priorities. Even though we were on the 6th floor facing a busy road, we didn't hear any noise. The staff was incredibly helpful, with the breakfast crew particularly deserving a shoutout for their amazing service!

Stayed in May 2024

Room kinda small and the view was terrible. Lol.

Great location. In walking distance to everything.

Stayed in May 2024

The staff at the restaurant a little impolite.

Close to the time square

Stayed in May 2024

Nothing

Convenient location, comfortable room and friendly staff

Stayed in May 2024

Breakfast buffet used plastic cutlery and paper plates. Staff were very good at tidying up, so much so we used new plates and cutlery for every dish. This is wasteful and sustainably poor. Could do with some redecoration

Very well situated

Stayed in May 2024

The lifts

Lovely view from room. Comfortable beds and lovely bathroom

Stayed in May 2024

The street the hotel is on can be a little sketchy, especially at night. It's right opposite the Port Authority Bus station and there are some, shall we say, interesting characters around. Smells strongly of weed as well, but that appears to be the norm for NYC at the moment.

Room was spacious for New York City, good bathroom and quiet at night. Within easy walking distance of Times Square, some good local places to eat and drink, including some that were good value for money.

Stayed in May 2024

No tolietries elevator slow either though it was 3 of them no bottle water unles purchase

Quietness breakfast service clean

Stayed in May 2024

Good location Staff were superb

Stayed in May 2024

The Room floor was all wet from around the aircon.

You can ask special diets from the staff at the breakfast room.

Stayed in May 2024

The pillows were too fluffy. The eggs at breakfast seam to be very artificial, even if they are from well treated chickens ;D. the price!!!!! I know NY is expensive, but wow!

Great location! The breakfast wasn't bad, but It could be better! (Hotel breakfast is always so artificial!)

Stayed in May 2024

During our stay, a bunch of teenage kids were staying in the hotel and made it completely uncomfortable to stay in the same space as them. They occupied the elevators and were passing comments which made us uncomfortable. This is not the hotel's fault. But those who were staying there. Breakfast options can be improved.

The staff were wonderful, we were two ladies travelling and the staff patiently answered all our queries. The room was spacious and clean. The water can be placed in the lobby instead of the basement gym.

Stayed in March 2024

The air condition was noisy, washroom was very small

The bed was really good, the room was very quiet and relaxing

Stayed in April 2024

The linens. The bed. The coffee. The smell of the lobby! (What was that?!) The stafffff! ♡♡♡

Stayed in April 2024

everyone at the front desk was fabulous!

Stayed in April 2024

Well, what i dont like is the smell of W__d 🚬outside and on the way to the hotel. Understandable because there are lots of 🚬stores in the area since it's already legal. I suggest you just bring a mask .

Location is great in front of the Port Authority Terminal. Easy access to restos and cafes. Room is clean with new towels everyday. Friendly staff , always smiling and very accomodating esp Keren who gave us a late check out.

Stayed in April 2024

Location is... NYC. This is a messy part of Manhattan, and NOT in a good sense. Homeless crowds, gangs, loud fighting on the streets at night, all of that all around. Add a bus terminal across the street into the mix and figure out the rest.

Good value for money. One of the best stays on Manhattan under $300 per night. Breakfast at the hotel is good, and you dont have to run around Midtown looking for coffee at 7 am.

Stayed in April 2024

I really don’t have any complaints. I definitely would stay again.

Even though the hotel offered breakfast, I didn’t take advantage of that which is no fault but my own. I often didn’t get to bed until after 3am, so waking up for breakfast was not a priority for me. I did appreciate it offered it!

Stayed in April 2024

It was very clean, courteous staff. The room was very clean and it had hot breakfast (eggs, sausage, waffles, etc) included. They had 4 elevators and they were never crowded.

Stayed in April 2024

It doesn’t have a bar and it was limited breakfast option

Location

Stayed in April 2024

Little outdated

Locatie

Stayed in April 2024

Breakfast was free with your stay. With the volume of guests, it’s chaotic within a tight space. Food was cold. Coffee and juice was good.

Excellent Customer Service provided by every staff member we encountered

Stayed in April 2024

Lighting in room a bit dull Draw handles difficult to open Only ice machine in lower lobby when you are on floor 26 bit of a trek

Location Comfortable beds

Stayed in April 2024