330 West 40th Street, Hell's Kitchen, New York, NY 10018, United States of America
#212 of 418 hotels in New York
Guests' ChoiceBased on 2429 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
9.0
Facilities
8.0
Staff
9.0
Value for money
7.9
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 12, 2024
Sharon
United States of AmericaThe heating in the room was crazy!! It was sooooo warm, we had to turn the unit off at night to be comfortable! Otherwise we had it turned to the lower it would go.
great location for where we were going to see broadway shows!!
Stayed in January 2024
Reviewed: January 12, 2024
Catherine
New ZealandStill waiting for the nightly bond charge back and it’s been 5 days now, also no mention of this on any of the 2 receipts they send out when you check out so I think I will have to contact them.
Good location
Stayed in January 2024
Reviewed: January 10, 2024
Ivana
United States of Americalonger time to wait for elevators
free breakfast
Stayed in December 2023
Reviewed: January 9, 2024
Carrie-anne
United KingdomSometimes long wait for the elevator
Comfortable room, good location
Stayed in January 2024
Reviewed: January 1, 2024
Virendra
IndiaThere can be a few more vegetarian options.
All was great location, rooms, staff, everything.
Stayed in December 2023
Reviewed: December 31, 2023
Dhivek
United KingdomLifts sometimes a bit slow.
Room was a good sized with an adequate en suite. We had the city room on the 30th floor and the view was pretty good. Comfy bed, safe in room. Maids cleaned the room every other day as per our request. Breakfast was a buffet, some more options would have been good but it was adequate. (Scrambled eggs, toast, sausages, cereals yoghurt). Many thanks to Teresa and Diomarys who attended to us at breakfast time always finding us a table quickly and with a smile. Decent gym in terms of a hotel gym. Location of hotel was good, about a 10min walk to Times Square. Nearest subway was the Port Authority station about a 5min walk away.
Stayed in December 2023
Reviewed: December 27, 2023
Роксолана
UkraineFrom the minuses, I can name only a small selection for breakfast and a small room for such a number of people .
the location of the hotel is extremely convenient, the staff in the kitchen is extremely pleasant, the rooms are nice and clean, but there is no drinking water in the room.
Stayed in December 2023
Reviewed: December 25, 2023
Gerry
United States of Americaelevator wait
good price
Stayed in November 2023
Reviewed: December 24, 2023
Bexfield28
United KingdomBreakfast room could be a bit too busy at times
Lovely helpful hotel staff. Nothing was too much trouble.
Stayed in December 2023
Reviewed: December 22, 2023
Teresa
United States of AmericaValet Parking service was delayed for an hour!
Stayed in December 2023
Reviewed: December 9, 2023
Vuth
CambodiaLocation, close to everything
Stayed in November 2023
Reviewed: December 9, 2023
Kwathi
United KingdomRoom didn't provide mineral water
Central
Stayed in December 2023
Reviewed: December 8, 2023
Cristina
IrelandLifts were slow
Our rooms were very comfortable. The staff were very helpful and the breakfast staff were amazing.
Stayed in December 2023
Reviewed: December 4, 2023
Helen
United KingdomThe staff were wonderfully and the location was great
Stayed in December 2023
Reviewed: December 1, 2023
Lyna
BrazilThe water of the bathtub did not drain well.
I arrived too early for the check-in and I could eat the breakfast, use the restroom and storage my luggage. The hotel is really close to the Port Authority Terminal, subway, stores, supermarket, etc. Tereza and her team from the breakfast service are the best, really welcome the guests, give us attention and sympathy. The hotel does not charge for receiving packages.
Stayed in November 2023
Reviewed: November 25, 2023
Gerhard
Czech RepublicBreakfest
Location, size of room,
Stayed in November 2023
Reviewed: November 24, 2023
Heidemarie
AustriaMusic was to loud and fan very high.
Staff was very friendly, variety of buffet was excellent. Brown bags were distributed so you could take fruits or bagel with you.
Stayed in November 2023
Reviewed: November 21, 2023
Diogo
PortugalThe location is perfect because it's near the time square, and it's on the opposite side of the metro station. All the staff was amazing, specially the staff from the breakfasts, all of them were very kind with us.
Stayed in September 2023
Reviewed: November 20, 2023
Donna
United States of AmericaIt was a bit further from theater district but only because the weather turned cold and it seemed like a longer walk . 15-20 minutes to theater walking
Price was good for the area
Stayed in November 2023
Reviewed: November 19, 2023
Olufemi
NigeriaDry breakfast no much options like fries, omelets etc
Cleanliness
Stayed in November 2023
Reviewed: November 18, 2023
Marie
FranceSa situation à 2 pas deTimes Square
Stayed in October 2023
Reviewed: November 17, 2023
Ian
IrelandThe only thing is that rooms are a tiny bit dated.
The location, very comfortable beds & a fantastic Breakfast.
Stayed in November 2023
Reviewed: November 17, 2023
Aysin
TurkeyEverything 🥹
Stayed in November 2023
Reviewed: November 17, 2023
Fiona
IrelandI would have liked some bottled still water in my room.
The staff at breakfast were lovely. Starbucks coffee and a great choice of milk!
Stayed in October 2023
Reviewed: November 17, 2023
Kanchana
ThailandFriendly Staffs and services
Stayed in November 2023
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