Parking is alittle tight if you come back later in the evening from being out during the day.

Property is on the older side and could use some renovation but the room was clean and the balcony view of the river was amazing! Plus it’s on the lower end of the strip which makes easy access to the park and the pigeon forge bypass so you don’t have to drive the strip everytime you leave.

Stayed in May 2024

Too far from the strip (not a huge issue but walking there was hard due to traffic, etc), staff sometimes was not accommodating to our needs (our refrigerator wasn’t working and the dayshift desk attendant told us to just use ice for everything or we could bring it down for them to refrigerate it. We literally could NOT go without a fridge due to prescription needs and didn’t want the script out of our sight - one of the reasons we chose this hotel was due to the fridge access. However the night shift attendant brought us a new fridge and was very nice. Breakfast was okay but not great. There was an odd smell in the room right at first when we checked in but it went away thankfully.

Rooms were clean and roomy, perfect size for 6 people.

Stayed in May 2024

I wish the room we stayed in was cleaner, but overall, it was a nice place to stay.

Stayed in May 2024

Entranceway outside reception was very steep and very slippery in the wet.

Pleasant view from the balcony. Breakfast was outstanding. Undercover parking welcome due to heavy rain.

Stayed in May 2024

Location of the hotel near the shopping center

Stayed in May 2024

The balcony was great

Stayed in May 2024

Elevator went out and had to walk up five flights of steps. City street sweeper came by about 3:20 am ( very loud and very long). Had trouble going back to sleep.

Rooms were very clean and spacious. Breakfast was good. The staff was very friendly and helpful.

Stayed in May 2024

Location on the river was great and it was near town

Stayed in May 2024

No vending options. One drink machine, ground floor and outside. No snack machines

Room was of good size. Comfortable bed.

Stayed in May 2024

it needs some updates.

Ok

Stayed in May 2024

NOTHING!!!!!

The rooms all have a river view and are ALWAYS exceptionally clean, the rooms smell fresh, are well stocked and the thermostat is set at the perfect temperature to get yourself settled in.

Stayed in May 2024

Maintenance is lacking. All 3 of the luggage carts were on their last legs, but just need some bolts and love. The ice makers were only working on the 3rd and 6th floors. Our sink wasn’t draining, and the room cleaning wasn’t thorough - there looked like sugary soda pop residue on the bed base, one upholstered headboard had a large water stain mark and the upholstered chair was filthy.

Great value for what appears to be a somewhat updated property (renovations appear to be ongoing). Overlooking the river. Decent breakfast - eggs and sausage or bacon, pancakes, cereal, yogurt, toast, fruit. Room was spacious and had everything we needed.

Stayed in May 2024

The exterior needs to updated. Peeling paint and flickering lights.

Great location and the rooms were spacious and comfortable.

Stayed in March 2024

It didn’t have laundry facility or swimming pool

Location is good because it’s just behind the strip that takes you to all the amenities. Walking distance to everything and a quiet area with balconies to sit on and listen to the creek below.

Stayed in March 2024

Perfect location to walk on the strip and the river flowing from your balcony is so relaxing!

Stayed in April 2024

Mattress topper was pretty gross. Thank goodness I brought my own blankets and sheets.

Location is great. Room was nice other than bed issue.

Stayed in April 2024

Just need to clean up some of the construction other than that a good place to stay

Great place to stay was not far from everything breakfast was good

Stayed in April 2024

Clean room , comfortable bed, nice balcony. It's just off the strip, but still walkable. Good price for the location.

Stayed in March 2024

The carts to carry luggage were falling apart.

I liked how the hotel was right in the corner of downtown. If you wanted to, you could walk to your destination to not deal with paying for parking somewhere else. The place looks remodeled which was really nice.

Stayed in March 2024

Room could have been more clean.

Very affordable! Good location! Nice spacious room with a balcony!

Stayed in March 2024

When we got to our hotel the lady at the front desk didn’t speak English and she gave me a king room when it was supposed to be a double then wanted to argue with me and tell me she didn’t have any double beds available and that I didn’t book a room with 2 beds. I had to show her who was right which didn’t make her happy at all. They are a clean facility but they don’t like to give extra towels and washcloths and never cleaned our room when we left the thingy hanging on the door. The breakfast sucked also

Stayed in March 2024

Dated and exterior was falling off of building covered in tarps. Tarps were falling off from extreme wind. Winds were noisy but the Tarp made it worse in order to get some rest. Exterior was dirty and even though it is non- smoking rooms, people could smoke on balconies. Interior cleanliness was ok but outdated furniture and flooring.

Location was Awesome, easy to walk to Ober tram and Main Street (didn’t have to pay for parking since it’s included in the stay). On same road that goes upto Ober. Billing is exactly what I agreed to pay, no problems. Staff was very polite and friendly. Breakfast was nice with clean eating area.

Stayed in February 2024

Bathroom was small. Pillows were hard.

Comfortable and clean. Nice balcony on the river.

Stayed in March 2024

Parking was limited. Room was dark. GPS could not find hotel by street address.

Nice breakfast. Right near the entrance of the Great Smoky National Park. Balcony overlooking the river was relaxing.

Stayed in March 2024