Reviews of Fitzgerald Hotel Union Square This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
620 Post Street, Union Square, San Francisco, CA 94109, United States of America
#165 of 223 hotels in San Francisco
Guests' ChoiceReview Score
Based on 393 hotel reviews
7.1Score breakdown
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Cleanliness
7.6
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Comfort
7.4
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Location
8.6
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Facilities
6.9
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Staff
8.2
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Value for money
7.8
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Free Wifi
7.5
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Reviewed: May 29, 2024
Barbara
Argentina25 Reviews1 helpful vote7.0Good- • Leisure trip
- • Solo traveler
- • Petite Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
For two people the room is small.
Location is Great. Breakfast is acceptable. The room is fine for one single person.
Stayed in May 2024
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Reviewed: May 26, 2024
Dirk
United States of America31 Reviews9 helpful votes8.0“Great location, fair price”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 3 nights
The room to the street can be a bit noisy, especially during night. Breakfast okay for people who don't need any warm food.
No luxury but perfect location close to Union Square and Cable Cars. Friendly staff, sufficient breakfast. Good for a short stay, don't need a car. Room was absolutely okay, service every day.
Stayed in May 2024
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Reviewed: May 25, 2024
Tomáš
Czech Republic32 Reviews8 helpful votes8.0- • Leisure trip
- • Solo traveler
- • Petite Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
This review is hidden because it doesn't meet our guidelines.
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Reviewed: May 14, 2024
Damian
Poland16 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Petite Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The room was clean. Personel is really nice and friendly. Perfect localization for the fast city tour.
Stayed in May 2024
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Reviewed: May 12, 2024
Anke
Germany3 Reviews8.0“Could not have been better!”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
Breakfast was not really as expected. Could have been some more to eat. Only baguels and marmelade. But it’s okay for a few days to stay.
Location is very close to union square. It was not loud. People were very friendly and helpful. I would stay at the same hotel next time again!
Stayed in May 2024
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Reviewed: May 8, 2024
Sarah
United States of America1 review1 helpful vote8.0“I will book there again next time I'm in San Francisco”- • Leisure trip
- • Solo traveler
- • Queen Room
- • Stayed 5 nights
- • Submitted from a mobile device
It was exactly as expected, maybe a notch above what I was expecting. The location was ideal, the neighborhood was safe and comfortable for a single female traveler.
Stayed in May 2024
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Reviewed: May 7, 2024
Selwood
United Kingdom1 review6.0“Budget hotel, enjoyed our stay, but windows need safety features.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
However, the windows are a little dangerous as they don't latch, I nearly fell out of the 4th floor window trying to close it! Not safe for young children.
It was great value for money, the breakfast was actually really nice, home made waffles, bagels and cereal choices, with yoghurt and fruit.
Stayed in May 2024
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Reviewed: April 27, 2024
Erika
Sweden3 Reviews7.0Good- • Leisure trip
- • Group
- • Petite Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Could hear all the neighbors, door to the bathroom did not close properly
Great breakfast, great location
Stayed in April 2024
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Reviewed: April 27, 2024
Christine
Australia3 Reviews8.0“it was a great place to staay”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
no tea in rooms
clean and central
Stayed in April 2024
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Reviewed: April 27, 2024
Dariusz
Germany2 Reviews6.0Pleasant- • Leisure trip
- • Solo traveler
- • Petite Double Room
- • Stayed 2 nights
Breakfast! I thought i was late and other guests ate everything. But no, there were ony waffles for brekfast. And cereals... It looked like a joke...
Location - close to Union Square. Room was comfortable. Elevator was awesome!
Stayed in April 2024
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Reviewed: April 26, 2024
Denise
United Kingdom5 Reviews1 helpful vote8.0“Lovely”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast more choices
Location staff room
Stayed in April 2024
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Reviewed: April 24, 2024
Natalie
Switzerland44 Reviews3 helpful votes8.0“Good value for money”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
Breakfast ok, but not great
Nice room to the back, quite calm, wonderful bed
Stayed in April 2024
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Reviewed: April 18, 2024
Vuk
Serbia1 review2 helpful votes8.0Very Good- • Business trip
- • Solo traveler
- • Double Room with Two Double Beds
- • Stayed 4 nights
Really Old hotel. Little investment like painting the walls in the room every quarter of century (25 years) could help a lot. Staff was there when I needed. Neighborhood is on edge. One street gets you to pandemonium of Zombieland other to down town.
First room was big but really run down. Toilet did not flush, walls was awful they offer me shared bath, but I insisted with room with separate bathroom. They gave me a bit better but smaller room later that evening. Had to wait for ~4 hours and i took a nap then move. Clean sheet and clean bathroom.
Stayed in March 2024
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Reviewed: April 18, 2024
Isabel
Spain28 Reviews3 helpful votes8.0“Good value for money”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
Although the street of the hotel was better than others, the area of the centre is really disturbing with lots and lots of homeless people. In general, San Francisco has a serious problem with drugs and people living in the streets. About the hotel: options per breakfast were reduced, but at least they offer some fruit and boiled eggs, in addition to coffee and other “not so healthy options”
Good value for money: hotel plus breakfast in the center of San Francisco for less than 80 euro per night. We were surprised because the bed was comfortable and the room was very quiet and clean.
Stayed in April 2024
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Reviewed: April 17, 2024
Evren
Turkey5 Reviews7.0“Comfy stay in SF”- • Leisure trip
- • Travelers with friends
- • Junior Suite
- • Stayed 2 nights
- • Submitted from a mobile device
The hotel definitely needs a refurbishment
Beds were really comfy and the location was fantastic!
Stayed in April 2024
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Reviewed: April 16, 2024
Korey
Canada7 Reviews8.0“Good value overall - safe, secure, and good location.”- • Business trip
- • Solo traveler
- • Queen Room
- • Stayed 5 nights
Rooms didn't have a lot of closet or storage space, I lived out of my suitcase. The hotel wifi was extremely slow but worked.
The staff were friendly and helpful. The hotel was conveniently located, safe, and clean. It's an older building but suited my travel needs - I was in the city for a conference at the Hilton (2 minute walk from The Fitzgerald). Breakfast was solid and filling every morning - waffles were nice! Good value overall.
Stayed in April 2024
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Reviewed: April 12, 2024
Judith
United Kingdom1 review2 helpful votes7.0“Good value for money, improvements could be made for safety at night.”- • Business trip
- • Solo traveler
- • Queen Room
- • Stayed 6 nights
The area around the hotel is quite sketchy. This has nothing to do with the hotel per se but the area of SF in general. However, I noticed that other hotels prevented/controlled who could enter the facilities at night more tightly. I would have appreciated something similar to feel more safe. In addition, rooms will not be cleaned/towels changed throughout your stay.
The value for money in this hotel is great. When I compared offers, no other facility offered similar pricing with breakfast included. If you are traveling for holiday with two people or more, they are great. Breakfast options are also good, staff is very friendly and helpful.
Stayed in April 2024
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Reviewed: April 10, 2024
Diego
Colombia17 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Group
- • Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
We found cockroaches :(
Room was comfortable and had everything we needed.
Stayed in March 2024
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Reviewed: April 6, 2024
Denise
United Kingdom5 Reviews1 helpful vote8.0“Value for money close to every thing”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
No cooked breakfast
Breakfast OK but same daily no cooked Room lov6very comfortable bed Location close to everything Staff great
Stayed in April 2024
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Reviewed: March 31, 2024
Mayumi
United States of America6 Reviews1 helpful vote7.0“We had accident but our stay was good!”- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
As Microwave was broken, couldn't warm up our dinner. Asked stuff to warm up, they let me use breakfast room's microwave. Coffee machine was leaked hot water.
Bed was clean and comfy. Our room has coffee machine, fridge, microwave and our plan has breakfast.
Stayed in March 2024
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Reviewed: March 30, 2024
Victor
Brazil40 Reviews8.0“Great location”- • Leisure trip
- • Solo traveler
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast. Had boiled cold eggs.
Location, friendly staff and the old elevator.
Stayed in March 2024
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Reviewed: March 28, 2024
Catherine
Australia4 Reviews8.0“Stay was good and what we expected for our stay.”- • Leisure trip
- • Family with young children
- • Junior Suite
- • Stayed 3 nights
Our keycards stopped working, my husbands keycard opened another persons room and the smoke detector went off in the early hours of the morning and the front desk didn't know until I notified them.
Breakfast was good with a good choice of items. Location was good for the things that we wanted to do. Room was good, bit small for 5 people and luggage but we coped okay.
Stayed in March 2024
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Reviewed: March 26, 2024
Joost
Netherlands1 review7.0“Nice hotel on a nice location, but Wifi hardly worked in the room.”- • Business trip
- • Solo traveler
- • Petite Double Room
- • Stayed 6 nights
Wifi hardly worked on the hotel room. I had to sit in the lobby to get proper Wifi.
Nice breakfast, nice room, nice bathroom, great location.
Stayed in March 2024
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Reviewed: March 25, 2024
Alexia
Spain19 Reviews2 helpful votes6.0Pleasant- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
The area where is located is not the best, a lot of homeless around, the bed is not very comfortable and old facilities. The breakfast is always the same.
located in the city center easy access to all the spots of the city
Stayed in March 2024
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