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  5. Reviews of Five Towns Inn - JFK Airport

Reviews of Five Towns Inn - JFK Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

655 Rockaway Turnpike, Lawrence, NY 11559, United States of America

#1 of 1 hotels in Lawrence

Guests' Choice

Review Score

Based on 1825 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    7.9

  • Facilities

    7.3

  • Staff

    7.8

  • Value for money

    7.1

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 20, 2024

    7.0
    Good place, close to the airport, this is a hotel you stay one night when you have a new flight early next morning. Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Need a remake. Worned out rooms but still ok:)

    Very friendly people working there. Very good and quick shuttlebus from/ to the airport.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    7.0
    Good customer service
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Update the room with more bright colors and more lights.

    Did not have time for breakfast Early flight. Great service and easy check in.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    For the price I was expecting more. Grumpy shuttle drivers - maybe they need to be paid more?

    The proximity to JFK was good. Nice room. Coffee available 👍

    Stayed in April 2024

  • Reviewed: April 17, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Availability of services near facility was not ideal.

    Shuttle service to airport available.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wasn't too much food places in the area. Rooms were clean but needs to b repainted as paint was peeling.

    The receptionist was the BEST i have ever had. And beautiful

    Stayed in April 2024

  • Reviewed: April 17, 2024

    7.0
    Good hotel for one night stay to connect between flights.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    1. Room is old and has smell; had to change rooms because air conditioner did not work in first room. 2. Breakfast quality poor, unless you like only cereal and old bananas. Bread was stale. Coffee was not hot. 3. Need to tell your van driver to expect tip only when he gives good service. Otherwise they are being by paid a salary for their work which is to drive and load/unload bags. Drop off at airport was just that - a drop off.

    1. Location - short van ride from JFK airport 2. Clean room, adequate for 1 night stay 3. Enough restaurants near by for eating options 4. Surprisingly, shuttle van pick up was good; had very bad experiences in the past - very late, and always full. Driver was pleasant and helpful, timely and van had space.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Served a purpose (airport stay over pending flight the following day) but wouldn't want to stay here
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    Receptionist in the morning (gentleman) was ignorant and rude, Such a shame as the lady who checked us in the night before was charming, helpful and funny. Nor=thing much in the immediate area, some fast food joints and a small shopping centre but if you're just using the place to stop over for a flight them no problem

    Good room, complimentary coffee and water available in reception. Airport shuttle runs on the hour and can be delayed depending on traffic and number of pick ups/drop offs - we waited over an hour at JFK for our pick up. Check in receptionist was excellent.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    6.0
    Great location close to JFK and some stores
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    My room was quite old and musty

    Very close to JFK the free shuttle is great

    Stayed in April 2024

  • Reviewed: April 10, 2024

    6.0
    Adequate hotel but nothing special.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    The hotel was a little run-down so I would only recommend it for a one night stay.

    The airport shuttle was VERY helpful. The gentlemen at the front desk was very friendly & pleasant.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The courtesy car seems to only available on an hourly basis.

    Location. It’s not too far from JFK

    Stayed in March 2024

  • Reviewed: April 9, 2024

    6.0
    JFK airport hotel
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed and especially the pillows were hard and not comfortable. The walls were paper thin and every bit of noise (and there was plenty!) kept us awake. We were arriving from a week in NYC, not on a flight, and I wrote twice to ask the best place to be picked up. I finally had a generic reply telling me to contact them once we had cleared customs and collected our luggage! As a consequence a helpful member of staff at the subway station looked up the address of the hotel and told us where to get off the subway and which bus to catch to the hotel (included with our week's unlimited metro card) and didn't have to pay the unnecessary air train fee, which we probably would have had to do had we used the free shuttle to the hotel.

    It was a bed for the night with a free shuttle to JFK airport, we were up and out by 4am so didn't spend much time here or have breakfast. We were pleased to have been given a ground floor room by the lovely lady at check-in as the elevator wasn't working. All staff we encountered were very pleasant. Plenty of fast food restaurants within walking distance.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    Convenient stay to go to and from JFK. Shuttle service was easy.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    A Hotel with Shuttle from JFK, but not for breakfast
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    Shuttle: The shuttle is 24 hours as advertised. However, it leaves the hotel every hour, on the hour. Which means that you have to wait for upto 1.5 hours at the airport for the next shuttle. This is what happened to me. I was at Terminal 8 at about 1215 Hrs and when I called the hotel, I was told that the next shuttle leaves the hotel at 1300 Hrs and it should be at terminal 8 by about 1330 Hrs. I was picked up at 1335 Hrs from the terminal. Breakfast: Pls do not book this hotel thinking that you will get a great / decent breakfast. The day I was at the hotel, there was bananas, tea, coffee, bagels, cereals, marmalade (Pls see photos for full items). No eggs, bacon, sausage etc.

    Bedroom: Decent size and since I had a room almost at the end of the hotel, it was very quiet and no noise issues, except for people using the laundry from 2200 Hrs to 0600 Hrs. The laundry room was just opposite my room. Location of Hotel: Distance wise not much of a distance from JFK, but traffic is bad and it took 15 - 30 minutes. 15 when traffic was not bad.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    7.0
    all as expected and hence satisfied
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    The AC was old, the shuttled driver at 5.00 AM in the morning was not the overly friendly type, ex-army type (none of this was really an issue)

    airport hotel, industrial neighbourhood, not pretty but close to the airport and ok for one night, nothing fancy - nothing terrible, overlooking a river or lake-type water body in the back and that was kind of nice, airport shuttle every hour and airport pick-up on demand

    Stayed in April 2024

  • Reviewed: April 7, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not fancy but staff was helpful and the location with free airport shuttle was an excellent perk.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    7.0
    Overnighter close to JFK
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Fine basic accommodation for an overnight stay near to JFK. The transit service (running hourly when I stayed) was great and reliable

    Stayed in April 2024

  • Reviewed: March 25, 2024

    8.0
    We slept comfortably, the room as clean and having coffee available before leaving is a plus. Parking on property is a g
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to report

    Modest hotel but comfortable. Enough to spend the night before travelling. Parking on site is great to have.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Happy late night stay
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Can be noisy at corridor. As a foreigner without mobile line arrived at 12:30am, need to ask stranger for help to call for shuttle bus. Free wifi at airport is useless.

    Friendly staff, shutter bus, continental breakfast is great, receptionist gave me a bonus sandwich from burger king. So grateful. Close to shops and fast food chains. Would stay again for same purpose.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    Overall good stay and services
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    no full blinds to cover light from outside lamp post

    easy service shuttle from and to airport; breakfast had various options

    Stayed in March 2024

  • Reviewed: March 15, 2024

    7.0
    It was ok.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    Better breakfast!

    Airport shuttle was good. Breakfast OK.

    Stayed in February 2024

  • Reviewed: March 14, 2024

    7.0
    Good to stay at
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    No vegetarian options for food

    Quite clean.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    7.0
    As expected - convenient for us as we often come here.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    bath towels too small and thin. Heater / AC unit was noisy.

    breakfast, location

    Stayed in March 2024

  • Reviewed: March 11, 2024

    6.0
    Fine for a one night stay
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was not very comfortable. No breakfast, coffee or tea if your flight is super early.

    Airport shuttle service was great. Clean room and bathroom. Good free wifi.

    Stayed in January 2024

  • Reviewed: March 10, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Needs updating. Looks like there hasn’t been any since the 80’s

    Close to highway and businesses

    Stayed in March 2024

Showing 1 - 25

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