387 King Street, Historic District, Charleston, SC 29403, United States of America
#63 of 154 hotels in Charleston
Guests' ChoiceBased on 1775 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
9.5
Facilities
8.2
Staff
9.0
Value for money
7.9
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 8, 2024
Richard
United KingdomVery small bathroom, old noisey aircon. We did have the cheapest room, but still £200 a night
Location was fantastic, very friendly staff. Coffee and cookies in reception.
Stayed in May 2024
Reviewed: May 7, 2024
Adamson-norton
United States of AmericaThe lastnight we were there it was very loud when it came time for us to go to bed.
Great location and very comfy bed.
Stayed in May 2024
Reviewed: May 7, 2024
Lynne
United States of AmericaWe didn’t get the room we reserved but they accommodated us the best they could. The sink had a huge crack in it and the soap dish was also chipped.
Close to everything! Valet staff were all great. And Neil at the front desk was amazing!
Stayed in May 2024
Reviewed: April 30, 2024
Tammi
United States of AmericaVery cordial staff, responded quickly when we had an issue with the A/C
Stayed in April 2024
Reviewed: April 20, 2024
Susan
United KingdomThe room was a little outdated. There were a few stains on bedding and towels.
We liked the history of the hotel. Mr Charles was particularly helpful as was the guy in reception.
Stayed in April 2024
Reviewed: April 19, 2024
Elizabeth
United States of AmericaSmall bathrooms.
The bed was super comfortable and we slept well. The view was great and the location was good. The worst part was the small bathrooms.
Stayed in April 2024
Reviewed: April 15, 2024
Eleanor
United KingdomReception staff were great however one person wasn’t so helpful and didn’t appear to be very willing to help answer questions.
Amazing location within downtown Charleston - a great base for exploring the city. Complimentary coffee in the lobby on a morning, perfect!
Stayed in April 2024
Reviewed: April 11, 2024
Terri
United States of AmericaThe history and southern elegance.
Stayed in April 2024
Reviewed: April 9, 2024
Deborah
United States of AmericaBathroom! Small & lacking in size & amenities
Stayed in April 2024
Reviewed: April 6, 2024
Heather
United States of AmericaHistoric hotel but could use some updating or maybe just more cleanliness
Excellent location
Stayed in April 2024
Reviewed: April 3, 2024
Linda
United States of AmericaRoom was exceptionally clean and comfortable. Bathroom was a tad small but well appointed. The location of the hotel is excellent...we could walk everywhere. As well, when needed, Uber/taxi had easy place to pull up to.
Stayed in March 2024
Reviewed: April 2, 2024
Neil
United KingdomA bit tired in places - shower ran hot and cold depending on other users. Elevators very slow. Noisy building with nearby air con units and water pipe work.
Location. Decor. Cleanliness.
Stayed in April 2024
Reviewed: April 1, 2024
Correen
United States of AmericaBathrooms are closets
Stayed in March 2024
Reviewed: March 29, 2024
David
United States of AmericaVery little spaces to unload your luggage since it was on major streets. Very crowded unloading and loading spaces during peak times. Had to circle a couple times looking for a space to unload.
The hotel lobby is beautiful and spacious. The staff was very welcoming and professional. They made you feel right at home and were very accommodating to your needs. The housekeeping was there everyday making sure the room was clean and maintained properly. Very friendly as well. The staff in the Swamp Fox restaurant were excellent. Very attentive and making sure you had anything you wanted. Food was delicious, breakfast, lunch, and dinners.
Stayed in March 2024
Reviewed: March 27, 2024
Emma
AustraliaThe hotel looks very glamorous & has luxury standard of finishes like bedding. The rooms are not practical with no overhead lights & limited accessible power points, The bathroom is almost unusable for anyone over 5ft. The toilet in particular is so incredible small that it makes using it very difficult. Luckily there are full sized options near the lift.
Close to walgreens & Starbucks Visually very attractive Quality bed linen
Stayed in March 2024
Reviewed: March 27, 2024
Kathryn
United States of AmericaRoom size, bathroom, no laundry service, spa staff couldn't answer and questions or quote prices said they call my room when found out answers to my questions so I could book two appointments for my husband and daughter never called back.
Lobby location good housekeeping and veiw
Stayed in March 2024
Reviewed: March 20, 2024
Steve
United States of AmericaNoise at night on the street. Elevator traffic was heavy and one of three was out of service
Location. Room was well kept and clean
Stayed in March 2024
Reviewed: March 19, 2024
Melissa
United States of AmericaWe really loved it all. Hated leaving?
You absolutely cannot beat the location -- central to everything and yet not a noisy spot. The hotel is historic and beautiful, the staff was wonderful and accommodating, beds comfy, pillows fluffy, temperature control responsive, showers strong. Perfect stay.
Stayed in February 2024
Reviewed: March 19, 2024
M
United States of AmericaNothing
Well appointed rooms, enjoyed the classic look of the hotel, convenient location for downtown Charleston, delicious breakfast in the restaurant.
Stayed in February 2024
Reviewed: March 18, 2024
Laura
United States of AmericaOn a corner near a very noisy bar. Request a room away from the street on a Saturday.
Excellent staff, everyone was friendly and welcoming. Room was clean. Parking garage was so convenient.
Stayed in March 2024
Reviewed: March 18, 2024
Sarah
United States of AmericaThe hotel was dishonest about the size of the bed. It said king size, between 71-88inches. But the bed was definitely a queen size. We measured it to be 66inches only. When we went to enquire with the counter staff, she said the beds in all the rooms were that same size.
Location was great. Bellboys were friendly. Room was sizable and didn’t feel cramped.
Stayed in March 2024
Reviewed: March 11, 2024
Tamara
United States of AmericaNo free parking
Decor
Stayed in March 2024
Reviewed: March 7, 2024
Mary
United States of AmericaThe cleaning staff was not top notch.
It is centrally located to historic Charleston.
Stayed in March 2024
Reviewed: March 7, 2024
Sandra
United States of AmericaI wished I could open the windows to get some fresh air, since I struggle with air conditioning. (But this is a small matter, overall)
Lovely historic hotel, I really enjoyed the architecture & location. It provided many amenities, with comfortable, spacious rooms.
Stayed in March 2024
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