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  5. Reviews of Francis Marion Hotel

Reviews of Francis Marion Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

387 King Street, Historic District, Charleston, SC 29403, United States of America

#61 of 152 hotels in Charleston

Guests' Choice

Review Score

Based on 1763 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.5

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    7.9

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: November 1, 2023

    9.0
    Great location. Great staff.
    • Leisure trip
    • Solo traveler
    • King Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was quite big, but furnishings and decor in our room were dated. Bathrooms small and awkward. Two bathrooms in our suite!

    Location was great, close to shopping, shops. Cool lobby, big room. Parking was nearby.

    Stayed in October 2023

  • Reviewed: October 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights

    Hotel was very clean. Hotel is threadbare in a lot of places. The lobby furniture needs to be replaced/reupholstered/refinished. Paint was peeling off ceiling in the lobby.

    Large room. Two bathrooms.

    Stayed in October 2023

  • Reviewed: October 26, 2023

    8.0
    Recommended!
    • Leisure trip
    • Family with young children
    • Traditional Room
    • Stayed 1 night
    • Submitted from a mobile device

    The price was a little high.

    The location was great. We also enjoyed the comfortable bed.

    Stayed in October 2023

  • Reviewed: October 26, 2023

    7.0
    Was a good stay. Location excellent for walking around Charleston town
    • Leisure trip
    • Couple
    • Traditional Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room facilities. Room was smaller than expected

    Breakfast was excellent as was the hotel location

    Stayed in October 2023

  • Reviewed: October 25, 2023

    9.0
    Great spot
    • Leisure trip
    • Couple
    • Traditional Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Parts of the hotel are ready for some updates, but don't let that keep you from staying here

    The location was more than perfect. Right in the middle of shopping and restaurants.

    Stayed in October 2023

  • Reviewed: October 24, 2023

    9.0
    A Lovely Few days at the Francis Marion
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not the fault of the hotel but the drop off area for luggage and car valet was very busy on a main road. The staff were great at dealing with this though.

    The hotel was a beautiful historical hotel with lovely interior. The room was spacious and very comfortable. The staff were lovely and very helpful. Also lots of options around for dining. A great location close to the historical areas and the visitors center.

    Stayed in October 2023

  • Reviewed: October 24, 2023

    8.0
    Great location
    • Leisure trip
    • Solo traveler
    • Traditional Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Close to everything and walking distance

    Stayed in August 2023

  • Reviewed: October 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 1 night

    Parking comes at an extra charge and is a little further away from the hotel building itself. Travelling with a baby, there was a lot of stuff we had to get in an out of the car, which was inconvenient but not a deal breaker. Valet service is also available.

    First hotel I ever stayed in that came with two bathrooms in one room! Wonderful views of the city. Historic building. Location is absolutely perfect - walking distance to the main restaurants and attractions.

    Stayed in October 2023

  • Reviewed: October 22, 2023

    7.0
    We were pleased with our stay and the location was great.
    • Leisure trip
    • Couple
    • Traditional Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom could use updating as well as mattress.

    Lobby is beautiful, staff is very accommodating.

    Stayed in October 2023

  • Reviewed: October 22, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Traditional Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Comfortable big rooms. Location was excellent in a great city. Would definitely recommend

    Stayed in September 2023

  • Reviewed: October 20, 2023

    9.0
    The stay was nice. Staff was friendly and helpful. The restaurant staff provided attentive service but the food was ok.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom was like a closet, only big enough for one person.

    The location was central and within walking distance of many cultural buildings and shopping. Friendly and helpful staff. The room was nice, roomy and clean.

    Stayed in October 2023

  • Reviewed: October 18, 2023

    9.0
    Great!
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No steam Or sauna in the spa

    Location was wonderful. Easy walk to everything

    Stayed in October 2023

  • Reviewed: October 16, 2023

    7.0
    Average stay not harmonious with the beauty of the city
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights

    Bathroom, air conditioner and noise coming from outside

    Only location and concierge

    Stayed in October 2023

  • Reviewed: October 10, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Sea View
    • Stayed 4 nights

    Overall the hotel is a little tired and in need of a refresh. I was expecting a queen sized bed which is what I booked. Perhaps the hotels idea of what a queen bed is differs from mine. Either way, the bed was pretty small.

    The location was exactly where we wanted to be and the staff were both friendly and helpful.

    Stayed in October 2023

  • Reviewed: October 8, 2023

    8.0
    A quick one-nighter at a great price.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    The rooms and lobby are in desperate need of a refresh. I'm sure that would equal an increase in rates, which would be a shame, but it feels dated and worn. That being said, we still stay here when we come to town because of the price point and convenience.

    The staff is really helpful and friendly, and you can't beat the location or the price on the Charleston peninsula.

    Stayed in September 2023

  • Reviewed: October 4, 2023

    7.0
    Rooms are okay but need updating but the great property location and price made us overlook the updated hotel rooms that
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    The beds are full size beds (not queen size) and pretty small for 2 adults and the bathroom was incredibly small with no ventilation system or vanity space to get ready. This was a girls trip and we made it work but the hotel does need some updating as the plumbing is sold old it has an old fashioned flush handle coming out the the wall. It would be nice if the lobby had a bar available for a cocktail.

    The rate was much more reasonable than other nearby hotels and the property is in a good location with easy access to restaurants and shopping. The staff were accommodating and friendly which was appreciated.

    Stayed in October 2023

  • Reviewed: October 1, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Traditional Room
    • Stayed 2 nights

    location

    Stayed in September 2023

  • Reviewed: September 19, 2023

    8.0
    Experienced what Charleston had to offer
    • Leisure trip
    • Couple
    • Traditional Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No hot water in our room the entire stay

    Location

    Stayed in September 2023

  • Reviewed: September 19, 2023

    9.0
    Two night stay in Charleston
    • Leisure trip
    • Couple
    • Traditional Room
    • Stayed 2 nights

    This hotel was very well located for our first visit to Charleston. We were able to walk straight out of the hotel and start exploring. We were also able to park in the multi-story parking adjacent to the hotel, at a discounted price. We did not have breakfast included, but found it very easy to find breakfast options nearby.

    Stayed in August 2023

  • Reviewed: September 18, 2023

    8.0
    Enjoyed our stay in a classic hotel!
    • Leisure trip
    • Couple
    • Traditional Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom is very small and outdated. Taking a shower in a very small bathtub with a curtain was not comfortable at all and not in line with the overall experience of the room/hotel. Our first room was located next to the ice machine and above the outdoor engines of the AC. That sound was terrible, but a very friendly receptionist directly helped us with the transfer to a new room. Please be careful when booking via booking.com as they are less flexible in selecting room with a kingsize bed via third party booking. Parking in the garage via the hotel is expensive and the restaurant below is terrible (staff and price/quality). So recommend to have breakfast outdoor (few nice spots within minute walking distance available).

    Spacious and clean room, very comfortable beds and helpful staff when asking for a new room (due to the noise of the ice machine and the engine of the AC).

    Stayed in September 2023

  • Reviewed: September 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    The Location was terrific. It was a great room and had the corner!

    Stayed in September 2023

  • Reviewed: September 16, 2023

    8.0
    Nice historical hotel in great location
    • Business trip
    • Solo traveler
    • Traditional Room
    • Stayed 1 night
    • Submitted from a mobile device

    Could use a bit of renovation but is ok.

    Location. Historic building. Great bed and sheets. Quiet. Good restaurant and breakfast. Shower was good.

    Stayed in September 2023

  • Reviewed: September 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Traditional Room
    • Stayed 2 nights

    The bathroom - I do not remember having seen such a small one in North America. It is more like something you would expect in certain European capitals... it was very clean though. The sound insulation is not the best - you hear partygoers even on the 11th floor....so on the lower ones...

    The general feel of the property, very retro style, still looks like in the 30s (also the room deco - there is nothing modern there). Nice view over the city from the 11th floor. Friendly housekeeping and valet staff. The room size - except the bathroom - is quite good. Great location.

    Stayed in September 2023

  • Reviewed: September 12, 2023

    8.0
    Nice hotel to discover location
    • Leisure trip
    • Couple
    • Traditional Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location

    Stayed in September 2023

  • Reviewed: September 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Traditional Room
    • Stayed 1 night
    • Submitted from a mobile device

    For us the beds were not comfortable. They were two soft and if both of us were on one we rolled into each other.

    It was quiet and the bathroom was great.

    Stayed in September 2023

Showing 76 - 100

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