3915 Carothers Parkway, Franklin, TN 37067, United States of America
#35 of 36 hotels in Franklin
Guests' ChoiceBased on 319 hotel reviews
5.6Cleanliness
6.4
Comfort
6.5
Location
7.7
Facilities
5.9
Staff
6.8
Value for money
6.3
Free Wifi
6.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Brittani
United States of AmericaNot much around
Nice rooms
Stayed in May 2024
Reviewed: May 1, 2024
Amanda
United States of AmericaBreakfast was very limited cereal and pancakes only.
Stayed in April 2024
Reviewed: March 17, 2024
Tina
United States of AmericaThe fridge did not work and had an awful smell inside
The beds were very comfortable
Stayed in March 2024
Reviewed: January 12, 2024
Brandy
United States of AmericaNo elevator or luggage racks
The bed was super comfortable and the price was very good.
Stayed in January 2024
Reviewed: January 1, 2024
Katrina
United States of AmericaAsk for $100 cash deposit wasn’t aware of so it was a lot inconvenience
Stayed in December 2023
Reviewed: July 31, 2023
Janet
United States of AmericaBathroom wasn’t cleaned deeply and not enough towels
Cost but only one available
Stayed in July 2023
Reviewed: July 4, 2023
Kimberly
United States of AmericaThe didn't toilet didn't work and I was not able to get breakfast. But it was part of my package that I paid for.
It was close to the hospital
Stayed in July 2023
Reviewed: July 3, 2023
Courtney
United States of AmericaThe light fixture over the sink was dangling out of the ceiling, the pull out couch was filthy, the smoke detector was in a drawer. Asked for extra sheets for the pull out (they were not changed and filthy) and a blanket (there wasn’t one also no pillows for it) When I did I was accused of having more people then I did and having a pet. We could not swim in the pool because it was so dirty.
It has breakfast
Stayed in July 2023
Reviewed: June 26, 2023
Janet
United States of AmericaNot enough towels, room was hot upon arrival. Breakfast was not good.
Microwave was not pulled in and not enough towels. It’s in good location.
Stayed in June 2023
Reviewed: June 23, 2023
Marygrace
United States of AmericaStayed in non-smoking but it reeked of stale cigarettes. The toilet seat was falling off and nicotine dropped down the walls of the bathroom.
Quiet facility; friendly service and accessible for late check in.
Stayed in June 2023
Reviewed: May 25, 2023
Stephanie
United States of AmericaThey met all my expectations and standards.
The effortless check in and check out process, the coffee was great, and there was nothing negative to report, except the suggestion to use brighter room lights that the switch controls instead of using lamps. Or have the switch connect to the lamps but the lighting needed to be brighter. To be clear- that's NOT a complaint; just a suggestion. Other than that I can honestly say I was only upset about one other thing--- I didn't have time to use the pool.☹️ It looked SO inviting!
Stayed in May 2023
Reviewed: May 13, 2023
Kastel
United States of AmericaI was able to get right close to the door of my room I am handicapped
Stayed in May 2023
Reviewed: April 2, 2023
Munsey
United States of AmericaThe sofa bed was nasty and we found old socks in one room
Location
Stayed in April 2023
Reviewed: March 23, 2023
Janet
United States of AmericaThe breakfast was awful. There was nothing but. Cereal Very disappointing
The room was beautiful and very comfortable
Stayed in February 2023
Reviewed: November 20, 2022
Amanda
United States of Americano real breakfast options for diabetics.
Stayed in November 2022
Reviewed: November 7, 2022
Carol
United States of AmericaPet friendly but website gave price for pets @ $10.00 per night but @ hotel charged $20.00 per night, per pet. Room service didn't clean the room
The location was good. The beds were comfortable and the room was big
Stayed in November 2022
Reviewed: October 31, 2022
Hatfield
United States of AmericaBathrooms needed to be cleaner, and more choices for breakfast on Saturday.
Stayed in October 2022
Reviewed: October 25, 2022
Steven
United States of AmericaMissing amenities - coffee pods, cups, towels, soap bars, shampoo, conditioner.
Friendly staff
Stayed in October 2022
Reviewed: October 15, 2022
Amy
United States of Americait stunk they offered me and smoking room so I ended up in a double room because no smoking but still smelled like smoke and I’m asthmatic
Stayed in October 2022
Reviewed: October 12, 2022
Brian
United States of AmericaThe piece of furniture for placing a piece of luggage (room 124) was quite dirty and the back was broken. Lighting was dim. We turned on all the lights but the bulbs were so dim it was still hard to see. The floor around the tub looked grungy, but I think it was because the steel support by the tub had become rusty and was causing problems. But why only one bar of soap? We went to have breakfast ~7:30- all the chairs had been put in one end of the room and all the tables were at another end. We pulled 2 chairs out, pulled out a table and had our breakfast, not another soul showed up. Choices: coffee or hot water, 2 cereals, white bread slices or small muffins, milk, orange, apple or cranberry juice and pancakes. Napkins and plates were on a separate table and a little hard to find. Checking in wasn't a particularly pleasant deal. The gal behind the counter was hard to understand and not particularly pleasant. I'm sure I would not stay there again. I had not experienced pleasant stays at different Days Inns before, I wanted to confirm my opinions.
Stayed in October 2022
Reviewed: October 8, 2022
Jamie
United States of AmericaDated carpets.
Easy access to room. Some updates have been completed. Good bedding and tv
Stayed in October 2022
Reviewed: September 28, 2022
Ginger
United States of AmericaI'm not someone who likes a warm fuzzy feeling, but I do expect someone to look me in the eye, talk plainly and serve coffee whenever I want some. They were not good at any of that. I felt like I was intruding instead of staying somewhere I paid hard earned money to stay at.
The room was clean. The bathroom was as clean as I've seen at a Day's Inn
Stayed in September 2022
Reviewed: August 8, 2022
Angela
United States of AmericaThe vending machines didn’t work and there was no washer and dryer Anywhere I’m property and the pool closed at 8 o’clock
The beds were comfortable
Stayed in August 2022
Reviewed: August 6, 2022
Dr
United States of AmericaStaff was rude. My breakfast was a public health hazard.
Location
Stayed in June 2022
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