5455 Main Street, Williamsville, NY 14221, United States of America
#2 of 11 hotels in Williamsville
Guests' ChoiceBased on 201 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
9.5
Facilities
9.2
Staff
9.3
Value for money
8.6
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 21, 2024
Manberg
United States of AmericaBreakfast utensils were inferior and not very utilitarian. Plastic knives did not exactly cut and bent and broke.
Location, accommodations, service
Stayed in May 2024
Reviewed: May 20, 2024
Kara
United States of AmericaI wouldn’t feel comfortable using the pool, as it was not private.
Very clean.
Stayed in May 2024
Reviewed: May 20, 2024
Maria
United States of AmericaI thought the rooms could have been a little bigger
It exceeded my expectations.
Stayed in May 2024
Reviewed: May 20, 2024
Ciurzynski
United States of AmericaCost
Amenities and location. Proximity to action in the village was all within walking distance.
Stayed in May 2024
Reviewed: April 28, 2024
James
South Korearadiator is not good
good to excellent
Stayed in April 2024
Reviewed: April 22, 2024
Kelsie
United States of AmericaThe only thing that wasn’t great, the hard boiled egg seemed bad. It peeled great and looked fine, but when I took a bite, it tasted like a bad egg.
Breakfast was great. Waffles were exceptional! Loved them! The woman working the breakfast was especially wonderful and asked about how my daughter did at her dance competition when she found out that’s where we were headed the morning before. The room was huge though, everything was very clean, quiet, and my kids loved the pool hot tub combo. Very nice stay, and Starbucks is right down the street. Beyond our expectations. Would definitely recommend.
Stayed in April 2024
Reviewed: April 1, 2024
Kara
CanadaOnly thing we didn't enjoy was our shower - there was very little pressure, but it was not a major issue.
Loved the homey feel of the hotel, and that it was quiet. There were some cute ships in the area as well.
Stayed in March 2024
Reviewed: March 31, 2024
Hui
CanadaPool was a little cold.
Breakfast was very good, lots of options and always well stocked. The fitness room was modern and clean. Pool was a little cold but the hot tub helped. Overall a very clean and well maintained property. Staff were wonderful.
Stayed in March 2024
Reviewed: March 4, 2024
Veronica
United States of AmericaFriendly staff, very accommodating! Room was very spacious and good value.
Stayed in February 2024
Reviewed: February 29, 2024
Elizabeth
United States of AmericaBreakfast was standard and while I did find things I could eat, if you have a limited diet then it could be a little difficult to enjoy. I would’ve loved to have some dairy free milk or gluten free options.
We so enjoyed our stay for a quick stopover in Buffalo. The pool and hot tub were my main reason for looking into this hotel (they were worth it!) but the reviews both here & on Tripadvisor are why I went ahead and booked! It absolutely did not disappoint! Location is great with plenty of stores and restaurants all around. Everything in and around the hotel was very clean! Another gem? The staff were exceptional! From everyone we encountered at the front desk, the morning breakfast room (Judy and Sheri), even the housekeeping - everyone was always so friendly and ready to help with whatever was needed no matter the day or time. Should we ever be in the area again, we’ll definitely be staying here!
Stayed in February 2024
Reviewed: February 26, 2024
Salonia
CanadaElevators dated Paint peeling from bathtub Unable to stream on TV
Comfortable beds, pool, gym, breakfast Location of hotel
Stayed in February 2024
Reviewed: February 5, 2024
Penny
United States of AmericaSeriously cannot think of anything that fell short of expectations.
What a beautiful facility. Our room, actually a suite complete with kitchen and fireplace (which we used non-stop in Feb Buffalo weather!), was appointed with everything we needed. The breakfast was everything and more that you could ask for....the coffee always hot and ready! All interactions with staff were pleasant and you always received a smile.
Stayed in February 2024
Reviewed: January 29, 2024
Marquis
United States of AmericaThere was really good breakfast food and the facility and the staff were super friendly and accommodating.
Stayed in January 2024
Reviewed: January 19, 2024
Fereshteh
United States of AmericaThe heat inside room was continuously working, and the thermostat did not work . So the room got very hot at night, it was no control over the heat.
The staff were very friendly and helpful.. The breakfast was very good and we loved the lady working there and she was extremely helpful and friendly.
Stayed in January 2024
Reviewed: January 19, 2024
Michelle
CanadaNothing
The room was really nice and staff was amazing
Stayed in December 2023
Reviewed: December 20, 2023
Alexa
United States of AmericaOnly one complaint was that the free wifi did not work.
I loved the Hilton luxurious feel. The room was very spacious, and very clean. I enjoyed the coffee and tea in the lobby. The front desk agent who checked us in was very welcoming and extremely friendly. The breakfast was good I was pleasantly surprised at the options.
Stayed in December 2023
Reviewed: December 13, 2023
Trina
United States of AmericaNothing, everything was great!
The staff was wonderful, kind, friendly and professional. They were also very considerate of an unexpected family issue that occurred at the beginning of our stay.
Stayed in October 2023
Reviewed: November 21, 2023
Rebecca
United States of AmericaThe room wasn't as big as thought it would be
Breakfast was wonderful. Close to the football stadium.
Stayed in November 2023
Reviewed: October 31, 2023
Olivia
CanadaReally slow wifi
Location
Stayed in October 2023
Reviewed: October 20, 2023
Amy
United States of AmericaThe water pressure in the shower was so low that I could barely get the shampoo out of my hair.
Great location, staff and walkability
Stayed in October 2023
Reviewed: October 14, 2023
Cynthia
United States of AmericaNothing earth-shattering. We couldn't get a constant fan to run in our room as white noise and the night staff person was not familiar with the controls. We were also disappointed to discover that they only had light roast coffee.
Great location -- within walking distance to restaurants and town shops but not noisy from traffic. Two young men at the front desk were friendly and shared helpful suggestions about local eateries and attractions. We were only about 30 minutes from Niagara Falls.
Stayed in October 2023
Reviewed: September 18, 2023
Gail
United States of AmericaLocation
Stayed in September 2023
Reviewed: August 26, 2023
Sanchez
United States of AmericaPool was kind of cold
Clean , quiet and bright
Stayed in August 2023
Reviewed: August 20, 2023
Joshua
CanadaThe wifi was not working during our start and this was very frustrating.
Overall excellent property.
Stayed in August 2023
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