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  5. Reviews of Holiday Inn Champaign, an IHG Hotel

Reviews of Holiday Inn Champaign, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

101 Trade Center Drive, Champaign, IL 61820, United States of America

#11 of 37 hotels in Champaign

Guests' Choice

Review Score

Based on 298 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.9

  • Facilities

    8.6

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 29, 2024

    7.0
    Pretty good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    ??

    Great! Hot, fresh, friendly people.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    Overall a very good stay.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights

    Hotel was fully booked, had to park in the overflow lot, took a while to find it. Noise from the hallway can be easily heard in the room.

    Bed was very comfortable. Room was nice and clean, good sized. Good location.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    9.0
    Wonderful
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Better breakfast options

    Location, cleanliness and the warm hospitality of the restaurant staff

    Stayed in April 2024

  • Reviewed: April 18, 2024

    7.0
    Worth it for location
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Either hot or too cold. Couldn’t have just a fan on. Makes no sense to give 1 breakfast adult coupon and 1 child when there isn’t even a child in the party of 2

    Close to events

    Stayed in April 2024

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Parking is rediculous and no bedding for the pull out

    Staff was amazing

    Stayed in March 2024

  • Reviewed: February 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hallways were dirty

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    They charged me a 50$ deposit on 4 rooms!!!!!!! Why has it not been returned to my account?????? Completely unacceptable!

    Stayed in February 2024

  • Reviewed: February 23, 2024

    8.0
    Staff was great!
    • Business trip
    • Group
    • Queen Room with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel charged me 200$ deposit for 4 rooms Checked out yesterday and deposit is still not back in my account. Never been charged a deposit before, frustrating.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights

    Breakfast was great however on this website it stated Breakfast would be 7.99 but it was 11.99 May need to update

    Stayed in February 2024

  • Reviewed: February 12, 2024

    7.0
    Generally acceptable
    • Solo traveler
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    There are ants in the bathroom

    Staff service attitude is good, location is good

    Stayed in February 2024

  • Reviewed: February 10, 2024

    8.0
    My stay was short. However, services and facilities were excellent.
    • Leisure trip
    • Family with young children
    • Leisure King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    DNA

    It was hot and well prepared. Service was excellent!

    Stayed in February 2024

  • Reviewed: November 29, 2023

    9.0
    Nice place to stay and good staff.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Limited on-site parking. Slightly expensive for the additional breakfast. Not restaurant quality meal, but it was convenient and sufficient.

    Conveniently located to our family. The room was comfortable and clean. The staff was friendly and helpful.

    Stayed in November 2023

  • Reviewed: October 13, 2023

    9.0
    Wonderful
    • Business trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not included

    Clean facilities, nice staff

    Stayed in October 2023

  • Reviewed: October 9, 2023

    7.0
    Good
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Did not explained was included and no water in the rooms or on the floors

    It was in a good location and nice staff

    Stayed in October 2023

  • Reviewed: September 18, 2023

    7.0
    Perfect spot to spend the night after a long day on campus
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathrooms not updated and ours was not clean.

    Location is perfect for walking to tailgate/game day. Bar/restaurant and lobby area exceeded expectations for a Holiday Inn. Rooms were spacious and updated.

    Stayed in September 2023

  • Reviewed: September 16, 2023

    8.0
    Relaxing and comfortable
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff could have been more polite.

    The room size and cleanliness

    Stayed in August 2023

  • Reviewed: September 12, 2023

    8.0
    It was good.
    • Travelers with friends
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Coffee maker didn’t work. Address is not defined on Google Maps or other navigation systems.

    Centrally located to different venues in Champaign

    Stayed in September 2023

  • Reviewed: July 15, 2023

    9.0
    We will look forward to booking other Holiday Inn rooms in future.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    We have to walk to neighboring property for a full dinner.

    The made to order breakfast was an unexpected treat!

    Stayed in July 2023

  • Reviewed: June 26, 2023

    9.0
    Stay away from the heat
    • Leisure trip
    • Couple
    • Leisure King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There is no towel on the towel rack so we can put it the floor so we don't slip & dry our feet.

    ThaT the staff feels we as guests don't a need microwave in our room or a towel mat for when we get out of the showe

    Stayed in June 2023

  • Reviewed: June 24, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Room
    • Stayed 4 nights

    Location a bit far from the center of campus and not in a particularly beautiful place along the main road. I usually prefer buffet breakfast. The breakfast a la carte makes it difficult to have a quick breakfast when necessary.

    Very comfortable and clean. Staff was very helpful and attentive.

    Stayed in June 2023

  • Reviewed: May 19, 2023

    7.0
    If you want customer service go somewhere else...
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night

    Upon check-in (which was at/after the 3pm check-in time) I did not request a later check-out for the following day but I am a member of the rewards program which it was explained to me is a "perk" that I could request however I did not think it would be necessary. The following day about 2 hours before check-out we had an unexpected emergency when we were offsite -- so I called and requested 1 hour be added to our check-out time. The desk attendant and manager were both VERY RUDE and not at all accommodating-- could care less about an emergency-- and ended up giving us half an hour MAX after I told them we would not be back by 11am. When we did return, we were locked out of our room -- thankfully a very nice housekeeper let us in to retrieve our belongings and we then promptly gathered our things and checked out (5 minutes beyond our allotted extra 30 minutes). I will NEVER stay at this location again and will never recommend to any of my friends or family who live near the area and have frequent out of town guests.

    Came to the area for an event and knew this hotel was close to University and the event I was attending. The C-U area is also very familiar with this event and generally very friendly/accommodating!

    Stayed in April 2023

  • Reviewed: May 18, 2023

    8.0
    Overall very good, except for the bartender's unreasonableness & disagreeable attitude!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The bartender refused to give us wine glasses for the wine we had in our room. We've never had an issue from hotel bars anywhere else we've ever stayed.

    The room was perfect for my husband & I, as well as for entertaining our small group of family who also came for graduation.

    Stayed in May 2023

  • Reviewed: May 17, 2023

    7.0
    Pleasant stay
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Air cond in room was very very noisy

    Was ok. But not enough staff to ensure efficient service

    Stayed in May 2023

  • Reviewed: May 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Disappointed the pool was too cold and the hot tub was not operational.

    Location and staff.

    Stayed in May 2023

Showing 1 - 25

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