420 High Street Southwest, Winston-Salem, NC 27101, United States of America
#21 of 41 hotels in Winston-Salem
Guests' ChoiceBased on 1041 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.6
Facilities
8.0
Staff
8.5
Value for money
8.3
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 8, 2024
Sabrina
United States of AmericaNo real complaints, but getting to the entrance is a little tricky if you aren't familiar with the area.
Front desk staff were very friendly and helpful! Very clean and felt safe staying at this location.
Stayed in April 2024
Reviewed: April 28, 2024
Angie
United States of AmericaThe back parking lot was sketchy, a lot of activity after dark. Hallway was loud and the smell of weed was very strong
The facilty was nice and very clean. Staff was very polite.
Stayed in April 2024
Reviewed: April 26, 2024
Hillary
United States of AmericaIf you wanted a real breakfast it cost money. Their continental breakfast isn't much at all.
Location was good. Hotel and staff were great. We would stay there again if we ever needed too. Rooms were good and spacious.
Stayed in March 2024
Reviewed: April 21, 2024
Marie
United States of AmericaThe continental breakfast was disappointing. There were no options for protein (no yogurt, no cheese, no hard boiled eggs, no milk, no peanut butter). The fruit wasn’t fresh.
The room was comfortable and quiet; we didn’t hear hall noise nor noise from neighbors. Beds were comfortable. There was plenty of parking.
Stayed in April 2024
Reviewed: April 14, 2024
Young
United States of AmericaWhen fan ran on low it made noise. This would not keep me from staying here again. Let frt desk know when checked out. They apologized and said they would check it.
Comfortable bed and close to hospital where we had appt. early next morning
Stayed in April 2024
Reviewed: March 30, 2024
Lynda
United States of AmericaConvenient location
Stayed in March 2024
Reviewed: March 28, 2024
Lesha
United States of AmericaI didn't like the fact when I first checked in, I was double charged for accidental fees. I also didn't like the fact we had to pay for breakfast.
I liked the fact it was close to the venue we had to attend.
Stayed in March 2024
Reviewed: March 24, 2024
Thomas
VietnamVery helpful staff.
Stayed in March 2024
Reviewed: March 18, 2024
David
CanadaBreakfast was minimal. No cereal. Hot items had to be purchased.
Good location. Friendly staff. Clean room.
Stayed in March 2024
Reviewed: March 16, 2024
Florence
United States of AmericaThe outlets seemed to be worn down. One of them was sticking out from the wall and when my daughter plugged in her phone the charge would go in and out.
Great location, the staff was very friendly and the beds were extremely comfortable.
Stayed in February 2024
Reviewed: February 23, 2024
Shante
United States of AmericaThe breakfast was horrible they didn't even have cereal.
I loved the atmosphere and location.
Stayed in February 2024
Reviewed: February 19, 2024
Fish
United States of AmericaN/A
Location was great for me.
Stayed in February 2024
Reviewed: February 19, 2024
Jamila
United States of AmericaDouble charged. I have the guy a card to pay for my room and he charged another card that was already on file.
Everything was nice except I was charged twice for my room. Calling to get my refund.
Stayed in February 2024
Reviewed: February 19, 2024
Janette
United States of AmericaWater ran cold when turned on shower
Clean
Stayed in February 2024
Reviewed: February 12, 2024
Milam
United States of AmericaThe breakfast.
The location and cleanliness.
Stayed in February 2024
Reviewed: February 2, 2024
Rob
United States of AmericaThe lobby the front desk the restaurant the breakfast were all not good Employees sleeping in the restaurant This hotel has seen its better days
The room was fine and so was the bed
Stayed in February 2024
Reviewed: January 6, 2024
Lora
United States of AmericaBed was uncomfortable and you have to pay extra for breakfast
Location was good
Stayed in November 2023
Reviewed: December 31, 2023
Hazel
United States of AmericaNot must to chose from
Breakfast was disappointing, limited to choose from nothing hot to eat , muffins dry . Went somewhere else
Stayed in December 2023
Reviewed: December 26, 2023
Jodie
United States of AmericaCoffee maker/coffee in the room isn’t good at all. That’s been my only disappointment
Cleanliness/ location
Stayed in December 2023
Reviewed: December 17, 2023
Jodie
United States of AmericaRoom coffee
Clean
Stayed in December 2023
Reviewed: December 16, 2023
Barbara
United States of AmericaThe layout is a little strange because it is also a conference center. Continental breakfast was a little sparse.
Overall it was a good value. We were traveling with a pet and they accommodated him. It really closed to several restaurants.
Stayed in December 2023
Reviewed: December 8, 2023
Toscha
United States of AmericaI could not get to the pool and a little noisy with kids but it was handled by guests
Location and it offered something different
Stayed in September 2023
Reviewed: December 4, 2023
Roslyn
United States of AmericaVery comfortable and quiet
Stayed in December 2023
Reviewed: November 27, 2023
Maryn
United States of AmericaFree breakfast was not great and you have to buy their hot breakfast.
Very cozy and safe
Stayed in November 2023
Hurghada, Egypt
Paris, France
Idaho Falls, USA
Mumbai, India
Bekal, India
Ashburton, New Zealand
Cha Am, Thailand
Naples, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content