Coaches Restaurant connected to property needs to review its Staff and let go the ones that don’t like there job and were down right rude to their patrons that would come in to the restaurant when it was after 8:00pm. I witnessed a family getting harassed when they came in to eat with a water bottle in their hand and the me bartender/Server denied them service in a Rude manner cause he wanted to go home and not service anyone. The attitude that night was towards everyone including myself so I also removed myself and refused to go back the whole week that I was there.

Centrally located in Town to everything

Stayed in April 2024

Hotel rates in Bloomington are unpredictable but $400+ for one night is really hard to fathom. Parking situation is confusing/poor signage when entering from connected garage. Staff were explaining to several guests to clarify fees (different than posted sign in garage) and how to access parking.

Staff very helpful and friendly. Location is great for walking to campus, restaurants. Whole property very clean and well maintained.

Stayed in February 2024

the server in the bar was awful. I believe it was due to lack of training. He didn’t make eye contact to let anyone at the table know he knew we were waiting for his service. He would take our drink order then go do other tasks and forget to get our drinks until we stood to remind him. There were only 3 tables (2 with 2 and our table with 5) and then a group at the bar and one other individual. The food was excellent but the service lacked.

Close to the venue

Stayed in February 2024

The parking is a little expensive.

The rooms are comfortable, the attached restaurant was satisfactory.

Stayed in November 2023

Breakfast was awful. Not one thing that was good or fresh on that menu. I was very disappointed.

Location was good and it was nicely renovated.

Stayed in November 2023

The elevator in the hotel and parking garage did not work. Signage to get out of the hotel by stairwell was poor. We ended up in an alley be the garbage to get out.

Stayed in October 2023

We stayed back in mid-June. They really need to get their back elevator fixed if it's not by now, so that you can take luggage directly to and from the garage, which is really the only parking option other than a small loading area. From reviews I saw, it looks like this has been an issue for months, which isn't acceptable. And the staff didn't give us any warning ahead of time that this would be an issue. Thankfully, we're able-bodied, but this would have created a major inconvenience for others.

Great location, and nice, clean room!

Stayed in June 2023

Room is too plain.

Location!

Stayed in August 2023

Box spring was stained and dirty

Location and value

Stayed in July 2023

Due to the Indy 500 race in Indy the nightly rate was higher than normal.

Property was well kept and clean and employees encountered were very nice.

Stayed in May 2023

Only one lift was functional.

Breakfast was ok. Room was quite comfortable

Stayed in April 2023

one of the elevators was out the entire weekend

very comfortable bed

Stayed in April 2023

WIERD access to parking garage, main restaurant was closed

location

Stayed in October 2022

the elevator was not working for. sometime

location

Stayed in August 2022

noise and fire incident

Stayed in August 2022

only one elevator was working, so there were long wait times. we couldn’t check in due to a staffing issue, and we did not receive the room we booked.

location was perfect, room was clean and comfortable

Stayed in August 2022

Actually there was nothing that we did not like ,could have had a totally complimentary breakfast though

Good

Stayed in July 2022

Everything was fine. There was a lot of work going on there for the renovations. It didn't bother us while we were there.

The hotel is getting a renovation and it looked like we had a freshly renovated room. The hotel will be really nice once all the renovations are completed.

Stayed in April 2022

couldn't find it....construction made things a little confusing, but considering the magnitude of your remodel project, the inconveniences were minor!!

Stayed in February 2022

Hotel was a mess, elevator in parking garage not working, no breakfast.

Location

Stayed in January 2022

There is no parking! There was an event in the city and I feel the hotel guests who pay for the room and pay for parking in advance should have some sort of reserved space - I was told there was nothing they could do and check back after 8pm for parking!! I drove in from out of town and had a migraine nothing about having to find somewhere to go because I couldn’t park and go into my room was ok!!

The room and location were great

Stayed in December 2021

Bed mattress was slightly uncomfortable, and I got overcharged 20$ after my visit.

Perfect spot in Bloomington to stay, looks very classy from the outside and is walking distance to everywhere you could possibly want to go in downtown Bloomington.

Stayed in January 2022

The room was cold, because of the motion detector. There was no information in the room about the WiFi, minimal hangers, Pillows smelled like sweat and because the room was so cold needed extra blankets. Had to pay a daily parking rate to pay in the public parking lot-although it was just a short walk through the courtyard.

Convenience to Kirkwood, room was acceptable. Breakfast was good. Holiday decorations were beautiful. Soaps were nice. Public parking was just a short walk through the courtyard.

Stayed in December 2021

The number 1 reason for picking this hotel was that it had a cool restaurant/ bar in it, but it was CLOSED. Also the hot tub was empty. Breakfast not served until 7:00, so as an early departer was unable to enjoy a quick meal.

Stayed in November 2021