2540 Venture Oaks Way, Sacramento, CA 95833, United States of America
#22 of 83 hotels in Sacramento
Guests' ChoiceBased on 543 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
8.6
Facilities
8.4
Staff
8.8
Value for money
8.0
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 30, 2024
Charmaine
United States of American/a I didnt stay long enough to notice anything I didn't like. Everything seemed well put together. Cleanliness was great.
Check in and check out was fast and easy. Customer service was great. Staff was friendly funny and helpful.
Stayed in April 2024
Reviewed: February 23, 2024
Jelena
Croatiathe wall in the room is partially painted 😳
Stayed in February 2024
Reviewed: February 22, 2024
Gabriel
United States of AmericaValue for the money paid
Location, parking, easy to find, reception staff
Stayed in February 2024
Reviewed: February 6, 2024
James
United States of AmericaWas surprised with the $50 pet fee, which we hadn’t been charged with before. It will impact future bookings in the Sacramento area
We’ve stayed here previously so we were familiar with the property
Stayed in January 2024
Reviewed: November 25, 2023
Selina
United States of AmericaPool and Hot tub/Jacuzzi were out of service during our stay. While the weather was cold, we like the option of being able to use all services usually offered. Elevator was littered with outdoor debris but understandable due to recent cold/wet weather and short staffing.
Check in service was great! Front desk supervisor was supportive during our stay. We felt assured seeing familiar face after long day of driving. Snacks and Dining room near reception area appear inviting and tempting!
Stayed in November 2023
Reviewed: October 12, 2023
Scoggins
United States of AmericaWaited an hour because they couldn't find our booking. Never using booking.com again. The hotel staff was amazing but the booking.com staff was rude and unhelpful. Second year where there was issues with this service.
Stayed in October 2023
Reviewed: August 22, 2023
James
United States of AmericaCleaning ladies forgot to check one of the compartment in our room and it had old food and it smelled the room bad! Once we threw it away it wasn’t smelling anymore. I do appreciate you guys offering us a different room.
Stayed in August 2023
Reviewed: May 22, 2023
Jennifer
United States of Americaeverything was good
everyone was nice
Stayed in May 2023
Reviewed: April 24, 2023
Rowena
United States of Americathe room faced the freeway and I couldn’t sleep due to freeway noise. also the air conditioning kept turning off. Maintenance came Twice before it was fixed.
location was good
Stayed in April 2023
Reviewed: April 20, 2023
Hernandez
United States of AmericaI wasn't a big fan of the disposable plates and cutlery during breakfast. It seemed a bit wasteful but understandable since it is a busy time of the day.
The staff was very friendly and accommodating. The hotel was very nice and the breakfast was delicious.
Stayed in April 2023
Reviewed: March 27, 2023
Terrie
United States of AmericaThe room was amazing very clean. The front desk staff was super accommodating . I asked for a late check out and was easily given it. Would definitely stay here again!
Stayed in March 2023
Reviewed: March 7, 2023
Christopher
United States of AmericaGreat omelets!
Stayed in March 2023
Reviewed: February 13, 2023
Nicole
United States of AmericaThe jacuzzi was broken which I was disappointed in. Our room had chewed up gum on the floor in our room
The staff was friendly and helpful.
Stayed in February 2023
Reviewed: November 21, 2022
Alyse
United States of Americaprice
clean and convenient to the airport
Stayed in November 2022
Reviewed: November 8, 2022
April
United States of AmericaThere was no fan in the bathroom, nor were there a safe, a writing pad, or guide to the TV or enviirons. The free breakfast was basic (coffee, juice, yogurt, bread and bagels, oranges for fruit, and hot oatmeal. Any hot items were available cooked to order for $12.95. I had difficulty logging on to wifi (more secure.connection wasva fee of $4.95) with vpn on my laptop. All together, small items that surprised me for a brand name chain.
The staff was friendly and helpful. The location was quiet with ample parking. The room was fully equipped with iron and ironing board . Coffee and hot water are available in the entry lounge.
Stayed in October 2022
Reviewed: October 25, 2022
Ramneek
United States of Americaself service
did not longer to enjoy
Stayed in October 2022
Reviewed: September 29, 2022
Elena
United States of AmericaProperty is too close to busy highway, from one entire side of the property you can hear and see the traffic.
Staff was friendly and accommodating
Stayed in September 2022
Reviewed: September 8, 2022
Natalie
United States of Americathey put a $200 deposit hold when it should have only been $100 had to call to remove e when got home from trip.
Stayed in September 2022
Reviewed: August 12, 2022
Armida
United States of Americathis part isn’t the property’s fault, The heat was unbearable!
the location
Stayed in August 2022
Reviewed: August 1, 2022
R
United States of AmericaThe bed was not comfortable. It's not isolated to this particular hotel, BTW. Steel spring mattresses are a dinosaur. I'm sure the people at Leesa, Casper or Purple would give u a deal if you ordered a ton of their mattresses. The free wifi is terribly slow. Unacceptable in 2022.
The staff is fabulous...very professional and welcoming.
Stayed in July 2022
Reviewed: July 3, 2022
Suzann
United States of AmericaI’m still waiting for a refund on the $100 I was overcharged! Please expedite that! Thank you!
Stayed in June 2022
Reviewed: June 21, 2022
David
United States of Americaour room by highway, you can here the traffic and pillows suck no support. and our room didn’t get cleaned on second night. Also our tub was not draining, took care of it right away, but you can see the water stain from tub having this problem for a while.
nice looking and has restaurant and bar.
Stayed in June 2022
Reviewed: June 12, 2022
Katrina
United States of AmericaThat a/c was pretty loud at night
They turned on the a.c. before I got to the room. That was great on a day it was 95 degrees
Stayed in June 2022
Reviewed: May 14, 2022
Forrest
United States of AmericaThe shower took a time to drain.
Stayed in May 2022
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