2725 Palomar Airport Road, Carlsbad, CA 92009, United States of America
#24 of 49 hotels in Carlsbad
Guests' ChoiceBased on 423 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
8.6
Facilities
8.4
Staff
8.7
Value for money
8.0
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 11, 2024
Angelica
United States of AmericaThe hot tub wasn’t working
The extra activities for the kids
Stayed in April 2024
Reviewed: March 23, 2024
Guerrero
United States of AmericaBathroom needed some minor maintenance attention
Quiet area, comfortable bed
Stayed in February 2024
Reviewed: February 24, 2024
Manutangi
United States of AmericaRoom was clean, housekeeping staff did a good job with cleaning and providing amenities. Loved that the hotel had options for shampoo, conditioner, and body wash. Continental breakfast was good, location on hotel was close to a lot of shops.
Stayed in January 2024
Reviewed: December 30, 2023
Lestley
United States of AmericaNothing
It’s clean
Stayed in November 2023
Reviewed: October 21, 2023
Karol
United KingdomGood location, and nice and clean rooms. What made our stay memorable was the hotel manager Geoffrey, who checked us in and went the extra mile to make sure we had everything we needed
Stayed in September 2023
Reviewed: October 16, 2023
Samples
United States of AmericaNothing
Restaurant on site and near others.
Stayed in October 2023
Reviewed: September 25, 2023
Jamal
United States of AmericaCouldn't get extra towels at night.
My room.
Stayed in September 2023
Reviewed: July 25, 2023
Gaylene
United States of AmericaToilet not cleaned under the lid (pee) and inside the bowl. Very dirty under the bed
Good food
Stayed in July 2023
Reviewed: July 18, 2023
Henry
United States of AmericaWish I had more time for the activities they had to offer.
It was a great location. Very clean and friendly
Stayed in June 2023
Reviewed: July 8, 2023
Marcus
United States of AmericaThe breakfast waiter had an attitude as the guest arrived for breakfast with 40 minutes remaining. Her condescending tone and attitude were noticed by numerous guests, and my wife did not appreciate it at all. Not only was she rude to the guest but other staff as well that were trying to accommodate the guest. The one waitress was the only negative experience about the entire stay.
The hotel is extremely nice and great for traveling with kids. There is a play area with games, golf, basketball court and a pool. They sell beach necessities in the lobby, which is added convenience. There is also a bar and restaurant named Stratus, which was pretty tasty. The hotel is directly across the street from other restaurants, so that was an added bonus. Target is also a mile away.
Stayed in July 2023
Reviewed: July 6, 2023
Yue
United States of AmericaWe like the room and bathroom is really big.The buffet breakfast was wonderful and lots of choices.
Stayed in July 2023
Reviewed: July 4, 2023
Steven
United States of AmericaMy only complaint was that there was way to many children in the Jacuzzi... They were treating it like a small pool and I noticed older guests including myself weren't really able to relax with all the children in the Jacuzzi. I honestly think that signs should be put up preventing anyone under 14 from being in the Jacuzzi. Also house keeping needs to pay closer attention to bringing out towels to the pool.
First off the entire staff was absolutely excellent! The room was wonderful. My children loved all the games. The restaurant was great best breakfast! Luke,Todd and another young lady (can't remember her name) made our stay so good.. We loved the vibe y'all got at this location.. I'll definitely be staying here again!
Stayed in July 2023
Reviewed: June 28, 2023
Viridiana
United States of AmericaThe beds were not comfortable, but I would stay there again for the price, location, and breakfast.
There were activities for the kids in the courtyard, which was great so they were cooped up in the room for too long.
Stayed in June 2023
Reviewed: June 12, 2023
Krista
United States of AmericaIt was cold and couldn't use the pool, bummer.
Beds were comfortable. Pool area looked great. Breakfast was pretty good. Good choices. Nice outside area to relax. Location is central to beach ( with a car) outlet mall, lego land, flower field's. Parking is good. Room was very clean.
Stayed in May 2023
Reviewed: March 18, 2023
Sierra
United States of AmericaAveraged out to $200/night for our stay which I thought was a little too high for the property being basically 20 minutes from a lot of stuff. But it was nice and I felt safe traveling as a young single mom with a young child.
Location was a little far away from Legoland. Breakfast was good, not free like it said on Booking.com but hotel staff was kind enough to comp my son and my breakfast. Very cool that the children eat free with an adult meal regardless though.
Stayed in February 2023
Reviewed: March 10, 2023
Henry
United States of AmericaAC System was loud during the night.
Stayed in March 2023
Reviewed: February 13, 2023
Tiesha
United States of AmericaThere was no free breakfast
Stayed in February 2023
Reviewed: February 13, 2023
Dylan
United States of AmericaNoise at night and room size.
Staff and cleanliness
Stayed in February 2023
Reviewed: February 8, 2023
Deborah
United States of Americathere was a rooftop fan above our room on the 3rd floor that vibrates the room around 3 am it finally started to turn off by 7 am all quiet yes I complained but moving to another room when you’ve completely unpacked and tired is sometimes too much just be advised if you are sensitive to noises which makes you unable to sleep be warned some of these rooms will be mechanically noisy
location and view
Stayed in February 2023
Reviewed: February 1, 2023
Stephanie
United States of Americai sat on the toilet and the seat just slipped right off and broke. I called down to the desk and the guy was pretty rude and said that maintenance and housekeeping won’t be available until 8am
Stayed in January 2023
Reviewed: January 7, 2023
Linda
United States of Americakids running around above room
clean
Stayed in January 2023
Reviewed: January 1, 2023
Karla
United States of Americathe hotel felt old/in need of a refresh. the walls are SO THIN that I could hear the person in the next room snoring the entire night and every time they flushed the toilet. that’s quite uncomfortable and I wouldn’t have been able to handle it if I had stayed longer
clean, friendly staff, good pillows (for a “budget” hotel)
Stayed in December 2022
Reviewed: October 7, 2022
Arreola
United States of Americanothing
all the outdoor amenities
Stayed in October 2022
Reviewed: September 26, 2022
Karen
United States of AmericaThe hotel was hard to find because it was in a business park and hidden from the main road.
We were on the first floor which I liked. Close to lobby and restaurant.
Stayed in September 2022
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