2300 12th Street Northwest, Albuquerque, NM 87104, United States of America
#20 of 116 hotels in Albuquerque
Guests' ChoiceBased on 1260 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.7
Facilities
8.5
Staff
8.8
Value for money
8.1
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 21, 2024
Mary
United States of AmericaBreakfast was very good. Enjoyed the breakfast 4 out of 5 times.
Stayed in May 2024
Reviewed: May 20, 2024
Gale
United States of AmericaNo greeting in morning when entering lobby. Very limited continental breakfast. No holders for carrying more than one coffee cup back to room. Seating in lobby was not conducive to eating breakfast so had to take back to room.
Close to old Santa Fe, Shopping, Retaurants
Stayed in May 2024
Reviewed: May 14, 2024
Cheryl
United States of AmericaParking lot was full
Location
Stayed in May 2024
Reviewed: May 12, 2024
Jan
United States of AmericaVery high pet fee. Not disclosed in advance. 15-30 is usual. This was $50!!!
Great breakfast!
Stayed in May 2024
Reviewed: April 22, 2024
Madeira
United States of AmericaAdvertised one price, charged another
What I expected from Holiday Inn. It was quiet, didn’t hear traffic
Stayed in April 2024
Reviewed: April 20, 2024
Patricia
United States of AmericaNo vegan options at breakfast. I had to go out to get vegan breakfast. I brought my breakfast back to the hotel and breakfast service had ended, so I asked reception if I could sit and eat my breakfast at one of the tables. They kindly said yes, but then a server came and started spraying all the tables around me with what smelled like windex. I couldn’t continue eating and said to her she can ask me to leave no need to spray all around me. She apologized but too late my breakfast was ruined.
Good location, clean, could use a designated relief area for dogs.
Stayed in April 2024
Reviewed: April 15, 2024
Roxanne
United States of AmericaThe breakfast is always the same and the hot tub and pool are very cold..
We really enjoyed the location because it's in the central part of Albuquerque and next to a star buck's that a bonus
Stayed in March 2024
Reviewed: March 28, 2024
Michelle
United States of AmericaThe staff was very nice. The room was spacious and clean.
Stayed in March 2024
Reviewed: March 21, 2024
Jessica
United States of AmericaWe liked the location. A bit outside of the city which worked for us since we had our car. Breakfast was great, beds were comfy, and the rooms were plenty big which was refreshing!
Stayed in March 2024
Reviewed: February 26, 2024
Yatisha
United States of AmericaA little noisy in the hallway at times.
Cleanliness
Stayed in February 2024
Reviewed: February 25, 2024
Cruz
United States of AmericaNot enough parking. You can hear everyone walking above below and next to you. Our room had door to next room so we felt a little nervous about that. And not enough of a dog area for a dog friendly hotel my dogs don't like to restroom on rocks.
Everyone was nice and friendly smiles on faces. Clean everything. Food was great and had allot of options. Shampoo, conditioner, lotion, and body wash was all dove big bottles that smells good. Pet friendly so that's a plus if you love animals. 2 latches on Door plus deadbolt lock
Stayed in February 2024
Reviewed: January 31, 2024
Claudia
United States of AmericaBreakfast only had fatty foods. Need better food and fruits.
Stayed in January 2024
Reviewed: January 29, 2024
Terry
United States of AmericaGreat location for us, right next to Pueblo Center where we were attending a meeting.
Stayed in January 2024
Reviewed: January 23, 2024
Jane
United States of AmericaToo noisy! Next to freeway but primary irritating noise was from cars with muffler cut-outs racing down 12th street next to hotel.
Staff was friendly and helpful. Easy access to local attractions, Starbucks, and restaurants.
Stayed in January 2024
Reviewed: January 22, 2024
Aaron
United States of AmericaGood restaurants within walking distance. Park also right down the road, although my dog cut his foot there.
Stayed in January 2024
Reviewed: January 13, 2024
Silver
United States of AmericaSwimming pool was out
Location
Stayed in December 2023
Reviewed: January 3, 2024
Lance
United States of AmericaDidn't have any issues..
Stayed at this Hotel a couple times now. Great Location right off I-40 and we like the breakfast option.
Stayed in December 2023
Reviewed: November 27, 2023
Michelle
United States of AmericaThe breakfast food was low with nobody there to refill. The front desk staff in the morning were unfriendly. They wouldn’t look up from their computers to help anyone.
Location and they accepted dogs
Stayed in November 2023
Reviewed: November 19, 2023
Rachel
United States of AmericaA staff member was talking loudly and unprofessional at the receptionist desk. A conversation that seemed to not be about work at all.
The room was clean and comfortable
Stayed in November 2023
Reviewed: November 6, 2023
Alma
United States of AmericaThere is nothing specific that I didn't like.
Location was great. I had breakfast out with some friends, so I didn't eat breakfast at the hotel. I appreciated that I got a room away from the elevator, as I had requested.
Stayed in November 2023
Reviewed: November 4, 2023
Kelvin
New ZealandNoise from the road.
Clean and food nearby. Easy to find.
Stayed in October 2023
Reviewed: October 23, 2023
Timothy
United States of AmericaThe light bulb on the window side of the bed was missing. We only noticed it at bedtime and we left before 6am the next morning so not notified staff that evening.
We were on the ground floor which was good and the included breakfast was excellent
Stayed in October 2023
Reviewed: October 16, 2023
James
United States of AmericaThe price was way to high
The Breakfast was awesome!!
Stayed in October 2023
Reviewed: October 9, 2023
Anne
United KingdomToo near freeway
Comfortable and pool was a bonus
Stayed in October 2023
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