1201 West Main Street, Gaylord, MI 49735, United States of America
#5 of 12 hotels in Gaylord
Guests' ChoiceBased on 506 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
8.9
Facilities
8.5
Staff
8.9
Value for money
8.4
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End of dialog contentReviewed: April 27, 2024
Danielle
United States of AmericaCeiling needed some work. Several areas in our room that were clearly damaged and had large water spots.
The staff were very friendly, especially breakfast staff. Continental breakfast was average for a hotel stay. The kids and I enjoyed the pool and hot tub. Beds were comfortable.
Stayed in April 2024
Reviewed: April 15, 2024
Lisa
United States of AmericaCleanliness, location
Stayed in April 2024
Reviewed: April 14, 2024
Michael
United States of AmericaRefrigerator in room was noisy when running.
Stayed in April 2024
Reviewed: April 4, 2024
Karen
United States of AmericaNeed a sign on the heater explaing that you need to use the thermostat on the wall. Nothing tells you how to adjust the temperature. Front desk was very helpful figuring things out.
Staff was excellent. Very helpful and friendly. Breakfast was really nice. Great variety each day of our stay.
Stayed in March 2024
Reviewed: March 5, 2024
Lisa
United States of AmericaIt needs to be updated stuff was old and stained
Close to things
Stayed in March 2024
Reviewed: February 20, 2024
Stephanie
United States of AmericaBreakfast staff slow and rude. The food was not enjoyable. I wish there was a time for the pool for just adults. Too many kids
Clean
Stayed in February 2024
Reviewed: February 5, 2024
Blacksfarm
United States of Americabreakfast clean
Stayed in February 2024
Reviewed: January 21, 2024
Randy
United States of AmericaEverything was just fine.
Left too early for breakfast.
Stayed in January 2024
Reviewed: January 5, 2024
John
CanadaPillows too fluffy and beds a little worn down.
Stayed in December 2023
Reviewed: December 31, 2023
Ronald
United States of AmericaThe room was very cold when we got in and took a long time to warm up.
Breakfast was good and hours were convenient.
Stayed in December 2023
Reviewed: December 30, 2023
Bacon
United States of AmericaThe sheets, the blanket had blood on them. I asked the one of the ladies that was cleaning rooms if we could get some new sheets and a blanket, they never came...
The staff was absolutely amazing! Our room was not done when we went to check in so, the lady upgraded of our room for us!
Stayed in December 2023
Reviewed: November 16, 2023
Michael
United States of AmericaPool room way to hot, needs a little updating in flooring.
Great friendly staff.
Stayed in November 2023
Reviewed: October 30, 2023
Larry
United States of America2 night stay house keeping never checked if we needed any thing the 2nd day.
Stayed in October 2023
Reviewed: October 30, 2023
Ric
United States of AmericaNo turn over for day 2 …no new towels, clean up, no new coffee, cups etc We did not put up a do not disturb sign
Convenient location to our family gathering
Stayed in October 2023
Reviewed: October 23, 2023
Heatherbean0428
United States of AmericaEntrance is little tight, but overall nice location
Staff very helpful and friendly, decent breakfast. Great location for nearby exploring.
Stayed in October 2023
Reviewed: October 18, 2023
Hood
United States of AmericaBreakfast was great! Fresh fruit was appreciated
Stayed in October 2023
Reviewed: October 16, 2023
Tresa
United States of AmericaParking
Cleanliness
Stayed in October 2023
Reviewed: October 12, 2023
Gerard
United States of AmericaHeating unit was noisy.
Location was perfect.
Stayed in October 2023
Reviewed: October 10, 2023
Jyoti
United States of AmericaAll was fine.
Location. Staff. Cleanliness.
Stayed in October 2023
Reviewed: October 8, 2023
John
United States of AmericaThe pool was cold
Stayed in October 2023
Reviewed: October 1, 2023
Alfredo
United States of AmericaPool
Stayed in September 2023
Reviewed: September 13, 2023
Nicholas
United KingdomA little way from the bars and restaurants.
Decent size room
Stayed in September 2023
Reviewed: September 5, 2023
Bredow
United States of AmericaPoor security: outside doors were not locked, floors creaked in the room above us when people walked on them. Hallways were dingy and poorly lit. Only one nightstand for 2 double beds.
Rooms were spacious and clean. Good blackout curtains. Fridge and microwave functioned.
Stayed in September 2023
Reviewed: September 5, 2023
Aimee
United States of AmericaEasy to find
Stayed in September 2023
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