It was difficult to communicate to a few of the floor techs, when having to ask for toilet paper or tissue paper. We had to go to the front desk to get something that simple. The breakfast omelet (cheese) was over cooked. The pancake machine closed down to early.

Location was awesome! The suite was good. It was close to some family members. It was walking distance to the KOP Mall. It was close to the highway.

Stayed in March 2024

Police dropped off a lady there who was really loud in the lobby probably could have been handled different.

Friendly staff. Clean. Good breakfast. Location was ok.

Stayed in March 2024

Best bacon ever. Cheap and easy way to make a routine stay memorable. Give that guy a raise.

Stayed in January 2024

With this property had a pool

Great customer service, the guy who check us in was very friendly. The breakfast was great.

Stayed in February 2024

The rooms were a little dark. My husband is visually impaired so a little more light in the room would have been nice.

I liked the courtesy of the front desk. They were friendly and accommodating. I love that they have dove products in the bathroom!

Stayed in February 2024

The vent in the hallway outside my door was so loud even over my Television ALL night.

Clean, easy to find,

Stayed in February 2024

not as updated I had expected

great location

Stayed in December 2023

The hotel held a security amount on my card for 10 days which made it difficult to plan ný expenses etc on vacation- not a huge deal but they told me it would be released within 24 hours after check out and it wasn't.

Friendly and helpful staff. Location was great. Breakfast was absolutely adequate and would certainly stay there again.

Stayed in December 2023

The room said for 4. We were 3, it was tight. One bed squeaked so bad, just terrible 😔. Breakfast Monday was much better than weekend. But not bad at all.

Location, great mall is walkable. Breakfast and parking included.

Stayed in January 2024

Easy to get to. Nice price. Clean room.

Stayed in January 2024

Nothing

Clean , updated . Great location . Nice amenities

Stayed in December 2023

Less options for breakfast

Cleanliness and the hotel staff

Stayed in December 2023

Refrigerator was very loud luckily my room had a door to the bedroom so I shut it and never heard it but when you were in the living room it was quite noisy

It's a great hotel only stayed one night a little less than 12 hours is clean comfortable The room I got was 400 ft², so it was very roomy

Stayed in November 2023

Everything was good

Stayed in October 2023

Same as above.

Breakfast was crowded a bus group was there at prime breakfast time on a Sunday 8:00

Stayed in October 2023

Hallways dim and gap under doors to room

Close to stores and restaurants

Stayed in September 2023

The heat kept switching to A/C. We couldn't adjust it, so after several attempts in and out of bed, we turned it off.

Lovely staff. Very helpful. Room was great. Fridge, microwave, Keurig. Big flat screen TV. Right across the street from the 5th largest mall in America and up the road from the King of Prussia famous inn/tavern; just 3 minutes away. George Washington slept there in 1777 before he bivouacked (tent) at Valley Forge!

Stayed in September 2023

Stay was too short.

Location to shopping and eating, grocery store variety. Close to major travel routes thst I used. I76. Nice breakfast choices, no crowds at 0730hrs.

Stayed in September 2023

Close to the highway, it was a bit noisy. The beds were well used and not that comfy. Kept waking off and on, due to the bed.

The location was good. The free breakfast was nice and well stocked.

Stayed in August 2023

The wifi wasnt working for me. Luckily i had my own handy.

I missed breakfast but it was nice to have a complementary item included in booking.

Stayed in August 2023

kind of hard to find if you aren’t familiar with where it’s located.

although tucked away this is a great location for the mall and surrounding areas.

Stayed in June 2023

Staff nice. Helpful. Good location

Stayed in May 2023

Would like to have the breakfast serving time extended a little. Some days a little rushed to get dressed and down to the dining room. Coffee was out one time I stopped to get a cup in front lobby. Staff would have brewed another pot, but I didn't have time to wait.

It was great to have the breakfast meal included with our lodging. It was basically the same each day, but nice variety and very tasty combination of hot and cold choices. Also liked having the 24 hour beverage service in the front lobby. Would be nice to add apple cider packets to the choices there, in addition to cocoa and coffee. Rooms were very clean and comfy, with great beds, and a good number of amenities included. Staff was helpful in arranging early check-in since we had arrived on a redeye flight with 3 hrs time zone difference, so we really needed a nap. Good location with access to main roads.

Stayed in May 2023

Ehh, breakfast was okay, I’ve had better at other Holiday Day Inn Express Hotels

I loved the fact that there was a balcony. I didn’t like the conjoining room, felt like the family on the other side were in the same room, could hear normal talking clearly due to the door. I loooved the location!

Stayed in April 2023