228 Federal Street, Pittsburgh, PA 15212, United States of America
#39 of 59 hotels in Pittsburgh
Guests' ChoiceBased on 1282 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
8.9
Facilities
8.1
Staff
8.3
Value for money
7.6
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 4, 2024
Lynz
United States of AmericaBeds were hard. Booking.com had hold on credit card then hotel had hold on credit card so double amount was on hold on the card and I didn’t have the extra money I should have to do things I wanted to. Had to rearrange other funds and just a mess.
Downtown, close to stadium
Stayed in June 2024
Reviewed: June 4, 2024
Donna
CanadaSome staff were a bit grumpy. We had to pay for parking and the lot attendant was also grumpy.
Location was good for the baseball game
Stayed in May 2024
Reviewed: June 3, 2024
Jill
United States of AmericaDowntown location
Stayed in June 2024
Reviewed: May 28, 2024
Raegan
United States of AmericaThe breakfast kinda sucked, and rooms were sold out and that’s understandable but then we didn’t have any sheets blankets or pillows for our pull out bed the lobby told us the best they could do was two too cover sheets.
Very walkable to all of the basics on the north shore
Stayed in March 2024
Reviewed: May 24, 2024
Jill
United States of AmericaFacilities were worn, pillows were unconfirmed, fire alarm in room had blinking light.
Location, location, location
Stayed in May 2024
Reviewed: May 23, 2024
Garin
United States of AmericaGood location and easy walk into downtown. The hotel let me store a suitcase for a week in between my stays. Breakfast was decent.
Stayed in May 2024
Reviewed: May 13, 2024
Jessica
United States of AmericaThe elevators were on the slow side for the amount of people
Amazing location to the ball park
Stayed in May 2024
Reviewed: May 11, 2024
Jill
United States of AmericaRoom was by the highway & you could hear everything! It was like the window was open. And listen I get it, if you want to be near it all but do something about that, we slept like crap
Location
Stayed in May 2024
Reviewed: May 11, 2024
Bruce
United KingdomBreakfast is very average
Stayed in May 2024
Reviewed: May 6, 2024
Paige
United States of AmericaThe fact that we asked for extra towels — there were 5 of us— and were given attitude. Also us being told we CANT have extra toilet paper AND they gave us tissues to use instead. WTF
Convienece of being near everything. Clean room. Easy check in
Stayed in May 2024
Reviewed: April 29, 2024
Douglas
United States of AmericaHeater didn’t work so room was cold at night. Sheets were tucked in so tightly that we had to sleep a foot away from the headboard to get under the covers. Mattresses were too soft and woke up with back pain.
Great location. Within walking distance of PNC Park. Able to park the car in their lot. Good breakfast selection as well.
Stayed in April 2024
Reviewed: April 22, 2024
Mccarthy
United States of AmericaI have no complaints
Friendly staff. Very convenient to PNC park.
Stayed in April 2024
Reviewed: April 11, 2024
Brotherton
United States of AmericaRoom lights flashing Bed was hard
The breakfast was good
Stayed in March 2024
Reviewed: April 11, 2024
Kevin
CanadaPaying for Parking. Street noise was loud in room.
Clean and comfortable. Breakfast was great. Staff were friendly.
Stayed in March 2024
Reviewed: April 5, 2024
Alan
CanadaFire alarm in the bedroom flashes brightly all night. Annoying.
Location
Stayed in April 2024
Reviewed: March 30, 2024
Stone
United States of AmericaThe pool was tiny and didn't have a lot of seating nearby. All of the nearby restaurants were pubs (didn't feel family-friendly).
The room was clean and comfortable. The breakfast buffet was excellent. The kids in particular liked the "pancake machine."
Stayed in March 2024
Reviewed: March 28, 2024
Nancy
United States of AmericaThe top of the curtain had a thick coat of dust. The pool smelled like mildew and that smell permeated the lobby.
Room was comfortable and location was great. Staff was very friendly.
Stayed in March 2024
Reviewed: March 25, 2024
Crystal
United States of AmericaThe shortage of towels, in the rooms in the gym and in the pool.
Location, price, and staff were all very nice
Stayed in March 2024
Reviewed: March 22, 2024
Gold
United States of AmericaWe chose this because they was a no kids policy but the kids woke us up at 10:30 pm.
It is a nice place. The rooms are comfortable, the shared facilities are clean and well maintained.
Stayed in March 2024
Reviewed: March 21, 2024
Michelle
United States of AmericaRoom wasn't ready at first, even though we arrived after the check-in time. Thought my reservation was for a room with a better view--ours was the wall of the building next door.
Initial gentleman at check-in seemed a like this wasn't his normal job. Second gentleman staff, during rest of stay, was very nice and seemed in his element.
Stayed in March 2024
Reviewed: March 17, 2024
William
United States of AmericaCar noise due to closeness of highway.
Breakfast was good.
Stayed in March 2024
Reviewed: March 12, 2024
David
CanadaTraffic noise at night
Room was clean and large
Stayed in March 2024
Reviewed: March 9, 2024
Lyndell
United States of AmericaWhen I checked in I was told that the parking price had gone up from $25 to $28. I had to change rooms when I got to the first room remote did not work and then realized the Refrigerator did not work. the gentleman working looked and said that it was turned way down he thought he fixed it but it still didn't work. In the morning I went to the desk and was told that I would have to change rooms I asked can't you just switch refrigerators and I was told no. I said okay I was stepping out and would come back and pack up my things. I was not happy there was a woman who could tell I was irritated that I would have to change rooms she said they could switch refrigerators. When I came back I was informed it was not the refrigerator it must be the outlet. I had to pack my things and move to another room. When I get the second room I turned on the TV it was loud so turned it down too much and then the remote stopped working had to get another remote. The second room was mainly clean except for a spot on the floor by the refrigerator. They came in and cleaned the room but never cleaned the floor.
The Breakfast was good. Most of the staff was friendly and accommodating.
Stayed in March 2024
Reviewed: March 7, 2024
Lateulade
United States of AmericaStaff could not find my booking.com reservation delaying my check in.
It was a great value for room and services rendered
Stayed in March 2024
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