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  5. Reviews of Homewood Suites by Hilton Gaithersburg/Washington, DC North

Reviews of Homewood Suites by Hilton Gaithersburg/Washington, DC North This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

805 Russell Avenue, Gaithersburg, MD 20879, United States of America

#7 of 13 hotels in Gaithersburg

Guests' Choice

Review Score

Based on 224 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    8.3

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 3, 2024

    8.0
    It was a good stay. Won’t mind staying at hotel again
    • Leisure trip
    • Family with young children
    • King Studio - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms with a better scent to it

    Breakfast was good The hotel was good

    Stayed in June 2024

  • Reviewed: May 15, 2024

    7.0
    Overall great stay - room was very spacious. Location was awesome - close to interstate, restaurants and shopping.
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Sofa bed mattress needs to be replaced.

    The corner suite was great! We were in Room 502. Hotel rooms need a bit of an update but it was very clean. The sofa bed mattress needs to be replaced - springs were popping through. For the suites they should think about pulling up the carpet all over and replace with laminate wood flooring.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Good breakfast. Good location. Clean

    Stayed in May 2024

  • Reviewed: May 3, 2024

    8.0
    Very spacious rooms, clean space, cooperative staff.breakfast was not great
    • Business trip
    • Solo traveler
    • King Studio - Hearing Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was very poor

    Plenty of Space, clean rooms, easy check in and check out

    Stayed in April 2024

  • Reviewed: April 23, 2024

    9.0
    Awesome
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not water to drink

    Everything

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Hearing Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I don't know

    I don't know

    Stayed in March 2024

  • Reviewed: April 4, 2024

    8.0
    We had a week in a very good location in wide room will serviced
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Breakfast tables are not clean, it is always sticky. Number of employees are not enough to help customers. They do not make up the rooms except after 4 days.

    Room facilities. Room size.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    9.0
    Our stay was short but met our expectations. It was clean and staff were friendly.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    NA

    The receptionist at check in was so friendly and extremely helpful. She was knowledgeable about the area and how we could best travel to our final destination.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    9.0
    Very good the only thing that we would have liked to change was the sleep sofa, VERY uncomfortable
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We would have like extended hours

    Very good

    Stayed in March 2024

  • Reviewed: February 5, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Housekeeping came knocking on our door at 9a. Before we could get up and answer the door, she was coming in. Asked front desk why they don't wait till we check out and he made excuse that some people will check out electronically and leave early. Either way, they should be able to know who has checked out without coming in.

    Room was clean and big

    Stayed in February 2024

  • Reviewed: January 23, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Hearing Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They gave us connected rooms, which is good but the bathroom commode flash of our one connected room wasn’t working, so they had to change our one room to another floor! We were a family, but we had to stay in 2 different floors because of that issue!

    I liked the location and room!

    Stayed in January 2024

  • Reviewed: December 3, 2023

    8.0
    Staff wasn’t friendly, cleaning staff was trying to get out of the room earlier than checkout knocking at 10, breakfast
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff wasn’t friendly, cleaning staff was trying to get out of the room earlier than checkout knocking at 10, breakfast was mediocre at best

    Room was spacious and nice

    Stayed in December 2023

  • Reviewed: October 19, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Staff was very friendly

    Stayed in October 2023

  • Reviewed: August 22, 2023

    8.0
    The room was clean and comfortable. The staff were very friendly and ready to assist
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in August 2023

  • Reviewed: July 3, 2023

    8.0
    Great with all of the possibilities to be better!
    • Business trip
    • Solo traveler
    • King Studio - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    However, there was trash underneath the sink located in the kitchenette from the previous guest along with hair in the bathroom sink and shower.

    The property was nice overall. The room with spacious and the breakfast was delicious. 

    Stayed in June 2023

  • Reviewed: June 27, 2023

    9.0
    Nice for the price
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No indoor pool for the kids!! Rained every day so outdoor pool was wiped out

    Stayed in June 2023

  • Reviewed: June 10, 2023

    8.0
    Clean & close
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Summer pricing made this room uncomfortably priced. As a budget traveler, this was not the best place to select, but it was necessary, so I eliminated other local activities to afford this room.

    The room was clean & comfortable. The location was great; both in general locale and in actual location relative to where I needed to stay for this trip.

    Stayed in June 2023

  • Reviewed: June 3, 2023

    8.0
    Clean property. Great breakfast. Easy access to DC Metro.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    Our booking post promised queen beds but we definitely received full beds instead. Not terrible but would have preferred the queen. Other than that, the room and property was clean. Breakfast was great!

    Clean rooms and property overall. Friendly staff. Short drive to DC Metro

    Stayed in April 2023

  • Reviewed: May 26, 2023

    8.0
    Overall a good stay except for that one front desk staff unwilling to listen and help.
    • Leisure trip
    • Solo traveler
    • King Studio - Hearing Access/Non-Smoking
    • Stayed 6 nights

    Staff was not helpful when I asked for assistance with the microwave as it wasn't working or the setting wasn't correct. Staff said there are no maintenance available (on a Saturday), and she wasn't even helpful as I wanted to ask if anyone can at least check the settings. She said, she will email maintenance but no one ever came in the days I stayed. It is good I just played around with the settings of the microwave, which it finally worked. In my country, your staff actions / statement is a big NO! In short, extending a little courtesy and an extra mile in solving the problem would have a better experience. What is she trying to say, if something breaks, no one can come and solve the problem? I know when passing by the front desk, they would greet the guest with "how are you?", but that is all just fake questions and no sincerity.

    The room was clean, had necessary facilities. Breakfast was good with a variety of hot meals. the place was clean. Plenty of parking.

    Stayed in May 2023

  • Reviewed: May 24, 2023

    9.0
    good value
    • Leisure trip
    • Group
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    n/a

    location / breakfast

    Stayed in May 2023

  • Reviewed: April 24, 2023

    8.0
    Pleasant stay that’s close to restaurants and stores.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom could have been a lot cleaner. Mildew in the shower as well as having a leaky faucet wasn’t expected.

    Quiet and spacious rooms.

    Stayed in April 2023

  • Reviewed: February 20, 2023

    9.0
    Location, room, bathroom were excellent.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast could br better; didn't have any meat as in sausage or bacon. They also didn't have yogurt

    Size and cleaniness of room and bathroom, nice soft towel , bathroom.

    Stayed in February 2023

  • Reviewed: February 16, 2023

    9.0
    The hotel did not carry out your order, the accommodation in the hotel was done by ourselves, you sh
    • Business trip
    • Group
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    The hotel did not carry out your order, the accommodation in the hotel was done by ourselves, you should apologize to us。

    good

    Stayed in February 2023

  • Reviewed: January 17, 2023

    7.0
    Stay was good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I was charged again at the hotel after paying for my room in full days before, that was frustrating but eventually I did get a refund. Luckily I was prepared for that and had the funds to cover the cost of the room again and the "incidental" fee.

    The rooms were very nice, something's in the suite could've used some updating but overall I would stay again.

    Stayed in January 2023

Showing 1 - 25

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