805 Russell Avenue, Gaithersburg, MD 20879, United States of America
#7 of 13 hotels in Gaithersburg
Guests' ChoiceBased on 224 hotel reviews
8.4Cleanliness
8.6
Comfort
8.7
Location
8.8
Facilities
8.5
Staff
8.7
Value for money
8.3
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 3, 2024
Carlos
United States of AmericaThe rooms with a better scent to it
Breakfast was good The hotel was good
Stayed in June 2024
Reviewed: May 15, 2024
Andrea
United States of AmericaSofa bed mattress needs to be replaced.
The corner suite was great! We were in Room 502. Hotel rooms need a bit of an update but it was very clean. The sofa bed mattress needs to be replaced - springs were popping through. For the suites they should think about pulling up the carpet all over and replace with laminate wood flooring.
Stayed in May 2024
Reviewed: May 9, 2024
Alejandra
United States of AmericaGood breakfast. Good location. Clean
Stayed in May 2024
Reviewed: May 3, 2024
Chakkumkal
NetherlandsBreakfast was very poor
Plenty of Space, clean rooms, easy check in and check out
Stayed in April 2024
Reviewed: April 23, 2024
Christian
United States of AmericaNot water to drink
Everything
Stayed in April 2024
Reviewed: April 5, 2024
Christopher
United States of AmericaI don't know
I don't know
Stayed in March 2024
Reviewed: April 4, 2024
Tarek
EgyptBreakfast tables are not clean, it is always sticky. Number of employees are not enough to help customers. They do not make up the rooms except after 4 days.
Room facilities. Room size.
Stayed in March 2024
Reviewed: March 30, 2024
Vanatta
United States of AmericaNA
The receptionist at check in was so friendly and extremely helpful. She was knowledgeable about the area and how we could best travel to our final destination.
Stayed in March 2024
Reviewed: March 15, 2024
Kathy
United States of AmericaWe would have like extended hours
Very good
Stayed in March 2024
Reviewed: February 5, 2024
Stacy
United States of AmericaHousekeeping came knocking on our door at 9a. Before we could get up and answer the door, she was coming in. Asked front desk why they don't wait till we check out and he made excuse that some people will check out electronically and leave early. Either way, they should be able to know who has checked out without coming in.
Room was clean and big
Stayed in February 2024
Reviewed: January 23, 2024
Nur
United States of AmericaThey gave us connected rooms, which is good but the bathroom commode flash of our one connected room wasn’t working, so they had to change our one room to another floor! We were a family, but we had to stay in 2 different floors because of that issue!
I liked the location and room!
Stayed in January 2024
Reviewed: December 3, 2023
Jocelyn
United States of AmericaStaff wasn’t friendly, cleaning staff was trying to get out of the room earlier than checkout knocking at 10, breakfast was mediocre at best
Room was spacious and nice
Stayed in December 2023
Reviewed: October 19, 2023
Linda
United States of AmericaStaff was very friendly
Stayed in October 2023
Reviewed: August 22, 2023
Utibe
NigeriaNothing
Everything
Stayed in August 2023
Reviewed: July 3, 2023
Angela
United States of AmericaHowever, there was trash underneath the sink located in the kitchenette from the previous guest along with hair in the bathroom sink and shower.
The property was nice overall. The room with spacious and the breakfast was delicious. 
Stayed in June 2023
Reviewed: June 27, 2023
Randall
United States of AmericaNo indoor pool for the kids!! Rained every day so outdoor pool was wiped out
Stayed in June 2023
Reviewed: June 10, 2023
Glen
United States of AmericaSummer pricing made this room uncomfortably priced. As a budget traveler, this was not the best place to select, but it was necessary, so I eliminated other local activities to afford this room.
The room was clean & comfortable. The location was great; both in general locale and in actual location relative to where I needed to stay for this trip.
Stayed in June 2023
Reviewed: June 3, 2023
Kyle
United States of AmericaOur booking post promised queen beds but we definitely received full beds instead. Not terrible but would have preferred the queen. Other than that, the room and property was clean. Breakfast was great!
Clean rooms and property overall. Friendly staff. Short drive to DC Metro
Stayed in April 2023
Reviewed: May 26, 2023
Rally
PhilippinesStaff was not helpful when I asked for assistance with the microwave as it wasn't working or the setting wasn't correct. Staff said there are no maintenance available (on a Saturday), and she wasn't even helpful as I wanted to ask if anyone can at least check the settings. She said, she will email maintenance but no one ever came in the days I stayed. It is good I just played around with the settings of the microwave, which it finally worked. In my country, your staff actions / statement is a big NO! In short, extending a little courtesy and an extra mile in solving the problem would have a better experience. What is she trying to say, if something breaks, no one can come and solve the problem? I know when passing by the front desk, they would greet the guest with "how are you?", but that is all just fake questions and no sincerity.
The room was clean, had necessary facilities. Breakfast was good with a variety of hot meals. the place was clean. Plenty of parking.
Stayed in May 2023
Reviewed: May 24, 2023
Jennifer
United States of American/a
location / breakfast
Stayed in May 2023
Reviewed: April 24, 2023
Alexis
United States of AmericaThe bathroom could have been a lot cleaner. Mildew in the shower as well as having a leaky faucet wasn’t expected.
Quiet and spacious rooms.
Stayed in April 2023
Reviewed: February 20, 2023
Momoh
United States of AmericaBreakfast could br better; didn't have any meat as in sausage or bacon. They also didn't have yogurt
Size and cleaniness of room and bathroom, nice soft towel , bathroom.
Stayed in February 2023
Reviewed: February 16, 2023
Bing
CanadaThe hotel did not carry out your order, the accommodation in the hotel was done by ourselves, you should apologize to us。
good
Stayed in February 2023
Reviewed: January 17, 2023
Brittanie
United States of AmericaI was charged again at the hotel after paying for my room in full days before, that was frustrating but eventually I did get a refund. Luckily I was prepared for that and had the funds to cover the cost of the room again and the "incidental" fee.
The rooms were very nice, something's in the suite could've used some updating but overall I would stay again.
Stayed in January 2023
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