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  5. Reviews of Comfort Suites Moses Lake

Reviews of Comfort Suites Moses Lake This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1700 East Kittleson Road, Moses Lake, WA 98837, United States of America

#10 of 15 hotels in Moses Lake

Guests' Choice

Review Score

Based on 96 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    8.6

  • Facilities

    8.0

  • Staff

    8.5

  • Value for money

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 26, 2024

    7.0
    Good facility with comfortable beds with a good location.
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Make sure there’s good coffee available and provide better quality food and drinks. I know this is a small thing, but it put a damper on our visit.

    The location was good and close to the freeway. The breakfast was substandard. There was no coffee and they ran out of eggs. Overall the food was skimpy.

    Stayed in April 2024

  • Reviewed: March 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice variety of foods. My.husband was happy you served bacon.

    Stayed in March 2024

  • Reviewed: October 15, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom ceiling was gross and the shower head looked very dirty

    Bed wars wonderful and warm!

    Stayed in October 2023

  • Reviewed: August 9, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night

    The rooms were not ready at check in. We had to wait and extra hour. The employee who checked us in was professional but was a bit rude and short. I was charged an extra $25 above the price I was given from Priceline. The hot tub was not hot and the jets were barely working.

    The property is very modern and well kept. The rooms were large and comfortable. The breakfast had a good variety and was good quality.

    Stayed in August 2023

  • Reviewed: July 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The water pressure was terrible and so was the coffee.

    The facility was very clean, with excellent furnishings and decorations.

    Stayed in July 2023

  • Reviewed: May 22, 2023

    9.0
    We had a great time. Thanks again.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The air conditioner was pretty loud in our room and refrigerator wasn’t the best but other than that everything was great!

    The food was very good. Good selection of foods for people that have different eating preferences. The fresh baked cookies were great distance for getting food is all around which was a plus and not too far to go to where we need to go.

    Stayed in May 2023

  • Reviewed: January 18, 2023

    8.0
    we came for a funeral. The staff was very helpful.
    • Solo traveler
    • Queen Suite with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    TV channels were sparse.

    great staff!! helpful!

    Stayed in January 2023

  • Reviewed: December 10, 2022

    8.0
    just what we needed
    • Couple
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    convenient, comfortable beds, space large fridge, microwave

    Stayed in December 2022

  • Reviewed: August 24, 2022

    8.0
    All was good
    • Business trip
    • Solo traveler
    • Queen Suite with Two Queen Beds
    • Stayed 1 night

    All was good

    Stayed in August 2022

  • Reviewed: August 21, 2022

    8.0
    Good location
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    view sucked. But try it out at the air conditioner and Vince

    It’s in a good location. Close to lots of places to eat

    Stayed in August 2022

  • Reviewed: June 6, 2022

    9.0
    A great location, awesome staff and the. breakfast was superb
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I was surprised the fan in the bathroom didn’t work.

    the location, the staff and the room were awesome from check in to check out.

    Stayed in June 2022

  • Reviewed: May 15, 2022

    9.0
    Was a relaxing stay.
    • Business trip
    • Solo traveler
    • King Suite with Roll in Shower - Accessible/Non-Smoking
    • Stayed 1 night

    Was all good

    Nice room layout

    Stayed in May 2022

  • Reviewed: February 7, 2022

    9.0
    Overall it was a good place to stay and we would stay there again but request a different room.
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Bath tub was chipped/had enamel damage making it uninviting to bathe in. And it was dirty under the bathroom counters. There was also a bright flood light outside of our window and the curtains could not block out the light.

    It was dog friendly, the room was a good size and clean and there were good breakfast options.

    Stayed in February 2022

  • Reviewed: January 24, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    well lit parking

    room, entrance and dining area were very clean

    Stayed in January 2022

  • Reviewed: July 26, 2021

    9.0
    Woke up with sugar ants crawling on side of bed. Room was right outside of an outdoor light which was ok, but the curt
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Conveniently located

    Stayed in July 2021

  • Reviewed: July 22, 2021

    8.0
    It was okay.
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights

    It would have been nice if we would have had the room made up

    It was okay.

    Stayed in July 2021

  • Reviewed: July 19, 2021

    8.0
    We enjoyed our stay at the Moses Lake Comfort Suites!
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 7 nights
    • Submitted from a mobile device

    One of the room attendants (maid) did not clean any of the room. He only left towels and certainly grabbed the $10.00 I left for a tip! He did not even dump the garbage or simply make the beds! In the pool area the white drain stripe around the pool was very yucky dirty! There was this skummy kind of goop around the hot tub hand bar! It needs to be comprehensively cleaned. Other wise the pool was nice and clean.

    Handicapped room very near the elevator and the lobby! That was great! The desk staff and room staff we very friendly and accommodating! We really enjoyed the pool area.

    Stayed in July 2021

  • Reviewed: June 19, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The smell of surrounding farmlands

    Easy access to everything. Ron was clean Abe spacious

    Stayed in May 2021

  • Reviewed: June 4, 2021

    8.0
    OK
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds
    • Stayed 1 night

    Not sure what to say. Bathroom fan not working. Bed pretty hard.

    Breakfast in a bag to go. OK

    Stayed in June 2021

  • Reviewed: May 18, 2021

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool wasn't available

    The room location and the size

    Stayed in May 2021

  • Reviewed: December 13, 2023

    10
    Exceptional
    • Couple
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Love that the pool is opened 24 hours and good breakfast meal also great price.

    Stayed in November 2023

  • Reviewed: November 28, 2023

    5.0
    Moderatly Acceptable considering somewhat lower price compared to others
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Very run down. Walls like tissue paper. Every door slammed, seemed like all of them, was heard throughout the building.

    Pet friendly. Close to destination

    Stayed in November 2023

  • Reviewed: October 23, 2023

    5.0
    Clean hotel and great breakfast but poor service and no functioning pool.
    • Leisure trip
    • Group
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The service was poor. We couldn't check into our room an hour early... I had called the front desk 5 times prior to showing up to ask if we could check in early. Each time I called, it rang and rang and then it was like the line was picked up then hung up. I finally get there and we couldn't even check in. Later on when we did check in, the employee assisting us was unprofessional. She had no uniform or name tag on. She was wearing a t-shirt with some sort of designer logo or writing unrelated to Comfort Suites. She was cold and impersonal. She informed me that the pool was closed. When I asked how come they don't inform guests of that ahead of check in time, she replied with a very rude comment of "that's above my pay grade". It would have been nice to have been informed ahead of time so that I did not tell my child that we would get to go swimming that night for the last 6 hours while driving. I asked her for her name because, like I mentioned before, she had no name tag. She indicated her name was Lena.

    It was clean and well kept. The breakfast was great.

    Stayed in October 2023

  • Reviewed: October 22, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Clean room, breakfast, and location

    Stayed in October 2023

Showing 1 - 25

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