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  5. Reviews of Comfort Suites Plano - Dallas North

Reviews of Comfort Suites Plano - Dallas North This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2301 East President George Bush Highway, Plano, TX 75074, United States of America

#44 of 60 hotels in Plano

Guests' Choice

Review Score

Based on 591 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.9

  • Location

    8.2

  • Facilities

    7.4

  • Staff

    8.0

  • Value for money

    7.8

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: August 24, 2021

    7.0
    Overall okay for an older motel. Had plenty of room but could use better beds for the price.
    • Leisure trip
    • Couple
    • King Suite with Roll-in-Shower - Accessible/Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Bed and carpeted floors. My wife has a walker and carpeted is very tough on her.

    Size of room

    Stayed in August 2021

  • Reviewed: August 22, 2021

    6.0
    Just ok.
    • Leisure trip
    • Solo traveler
    • King Suite - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed not comfortable. No closet. TV was different. Stepped in water between AC and bed.

    Bathroom good.

    Stayed in August 2021

  • Reviewed: August 17, 2021

    6.0
    Pleasant
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Don't accept the king suite room, if you have two people. the space for the bed is too narrow . Regular king without couch might be ok

    Don't accept the king suite room, if you have two people. the space for the bed is too narrow . Regular king without couch might be ok

    Stayed in August 2021

  • Reviewed: August 16, 2021

    7.0
    Average
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Variety of breakfast

    Breakfast wasn't good. Same thing everyday.

    Stayed in July 2021

  • Reviewed: August 12, 2021

    8.0
    Would stay there again
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast because of Texas covid restrictions and out of juice.

    Priced right and clean

    Stayed in August 2021

  • Reviewed: August 6, 2021

    6.0
    Wouldn’t stay here again.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel was in a dark shady area. Rooms were old, damaged walls, stained mattresses, burned out lights and nasty musky smell.

    The lobby to the hotel was nice.

    Stayed in August 2021

  • Reviewed: July 29, 2021

    7.0
    2 day stay comfort suite
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Elevator not working. Equipment breaks I understand. Needs to be repaired asap.

    Friendly and helpful staff

    Stayed in July 2021

  • Reviewed: July 26, 2021

    7.0
    clean but disappointing
    • Leisure trip
    • Group
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    the elevator was broke my whole stay. after checking in the woman tells me sorry the elevator is down right now but there are men here working on it should be running by tonight… long story short no elevator and i was on the 4th floor, wore out and helping a elderly man each time the next day i asked a man at the front desk about moving to a lower level room he basically told me i couldnt nothing was available yet someone i met there informed me to go ask they were just moved to 2nd floor. very upsetting !

    nice staff and very clean

    Stayed in July 2021

  • Reviewed: July 23, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The elevator was broken for days

    The day bed as an extra bed.

    Stayed in July 2021

  • Reviewed: July 5, 2021

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night

    While the staff was friendly, this is the second time I have stayed at this hotel. Both times seemed that there was something wrong with the room. The first time was a handle broken and the chair for the desk was broken. This time it was a light out and the coffee maker didn't work. I also would have liked more choices in the breakfast. I have stayed at other hotels in the area and at least have more options than one breakfast sandwich, a granola bar, and a bottle of water.

    The locations was great. All of that below is little things that were wrong. The hotel staff and the rooms are clean. I notified the staff of the problems and they worked to get them fixed if they could while I was here.

    Stayed in July 2021

  • Reviewed: June 27, 2021

    8.0
    Clean and modern room, would stay again!
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    “Soundproof” as stated in the ad, was false.

    Clean and the pool was refreshing.

    Stayed in June 2021

  • Reviewed: June 27, 2021

    8.0
    Pleasant stay. Very close to my ultimate destination.
    • Leisure trip
    • Solo traveler
    • King Suite First Floor - Accessible/Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    The television service was not good at all.

    The location was perfect for my needs.

    Stayed in June 2021

  • Reviewed: May 6, 2024

    10
    If I ever come out to Dallas/Plano again this would be the first place I would look to book at.
    • Leisure trip
    • Couple
    • King Suite - Accessible/Non-Smoking
    • Stayed 3 nights

    Honestly the place exceeded my expectations especially considering the price of room a really excellent value

    just got a bagel and juice but everything looked fine. Nice big area to sit and relax and nice TV there also Very clean and nicely lit area for breakfeast

    Stayed in April 2024

  • Reviewed: April 30, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Elevator seems off... takes too long!!

    Breakfast

    Stayed in April 2024

  • Reviewed: April 19, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Stayed in April 2024

  • Reviewed: March 29, 2024

    4.0
    Staff friendly, beds comfy. Cleanliness is lacking.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Mold in bathrooms. There was a cockroach in the hallway that we killed and left on the carpet. We told the front desk so they could get pest control out. 24 hours later, the cockroach was still there. Obvious that they don't vacuum the hallways. Looks like they did a renovation awhile back, but not doing the upkeep to keep the mold out or keep it clean.

    Staff were friendly, breakfast was as-expected (eggs, meat, waffles, cereal, muffins, yogurt). Beds comfortable.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    10
    I enjoyed my stay
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing I dislike.

    I love the fact that the staff is very helpful and friendly and the breakfast is amazing.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    1.0
    Shady Financial practices.
    • Business trip
    • Group
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff ran my credit card separately for the 3 rooms I booked and tacked on $50 per room, which won’t be refunded for two weeks. My back thought it was faux so they rejected one room. They called me and asked for my credit card number over the phone. This was all prior to the check in time so if I wanted to pay with cash, it was too late. Very shady financial practices. And of course I did not give them my credit card over the phone, to which they threatened to cancel my reservation. Wish they had so I could have gone across the street or to one of the other ten hotels near by.

    Close to my work function

    Stayed in March 2024

  • Reviewed: March 14, 2024

    10
    Tremendous and look forward too staying again.
    • Business trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Clean

    Stayed in March 2024

  • Reviewed: March 13, 2024

    9.0
    Great
    • Leisure trip
    • Group
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast could have been better

    Great time.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    1.0
    Very disgusted and disappointed
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Check in was slow, she wasn’t sure what to do when I asked to change my room to double beds. The smells! Uhg! Strong “air freshener” chemicals smell in the lobby area. The elevator stank and so did the hallways. There was a yappy dog in the room next to us. We could hear it barking all day. Our room felt grimy. Not clean and again, The smell was not fresh. The floors were dirty, wearing socks they turned black. My son found a roach in his room and I saw one crawling on the wall. There were brown staying on the side of the mattresse and on the sheets. We have pictures to document it. It was so bad!! If we hadn’t had a whole group of young people, we might have tried to go somewhere else. Breakfast the typical Comfort Suites fare, but the strong “air freshener” was hard to stomach. The parking lot at night felt sketchy.

    Nothing, I usually choose to stay at Comfort Suites, but this stay and my last one where terrible. Couldn’t wait to leave.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    10
    Staff was great and room was clean! Definitely booking again!!
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nthn

    Everything

    Stayed in December 2023

  • Reviewed: March 7, 2024

    10
    Had a wonderful time
    • Leisure trip
    • Couple
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The accommodations were excellent

    Stayed in February 2024

  • Reviewed: February 29, 2024

    2.0
    Very Poor
    • Business trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bad smell, stains on the sofa couch- nasty, loud noise

    King size bed

    Stayed in February 2024

  • Reviewed: February 27, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We love the pool. Room are spacious. Good size

    Stayed in February 2024

Showing 76 - 100

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