2301 East President George Bush Highway, Plano, TX 75074, United States of America
#44 of 60 hotels in Plano
Guests' ChoiceBased on 591 hotel reviews
7.2Cleanliness
7.7
Comfort
7.9
Location
8.2
Facilities
7.4
Staff
8.0
Value for money
7.8
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: August 24, 2021
Joshua
United States of AmericaBed and carpeted floors. My wife has a walker and carpeted is very tough on her.
Size of room
Stayed in August 2021
Reviewed: August 22, 2021
James
South KoreaBed not comfortable. No closet. TV was different. Stepped in water between AC and bed.
Bathroom good.
Stayed in August 2021
Reviewed: August 17, 2021
Ernest
United States of AmericaDon't accept the king suite room, if you have two people. the space for the bed is too narrow . Regular king without couch might be ok
Don't accept the king suite room, if you have two people. the space for the bed is too narrow . Regular king without couch might be ok
Stayed in August 2021
Reviewed: August 16, 2021
Sophia
United States of AmericaVariety of breakfast
Breakfast wasn't good. Same thing everyday.
Stayed in July 2021
Reviewed: August 12, 2021
Robert
United States of AmericaNo breakfast because of Texas covid restrictions and out of juice.
Priced right and clean
Stayed in August 2021
Reviewed: August 6, 2021
Joshua
United States of AmericaThe hotel was in a dark shady area. Rooms were old, damaged walls, stained mattresses, burned out lights and nasty musky smell.
The lobby to the hotel was nice.
Stayed in August 2021
Reviewed: July 29, 2021
Laura
United States of AmericaElevator not working. Equipment breaks I understand. Needs to be repaired asap.
Friendly and helpful staff
Stayed in July 2021
Reviewed: July 26, 2021
Trice
United States of Americathe elevator was broke my whole stay. after checking in the woman tells me sorry the elevator is down right now but there are men here working on it should be running by tonight… long story short no elevator and i was on the 4th floor, wore out and helping a elderly man each time the next day i asked a man at the front desk about moving to a lower level room he basically told me i couldnt nothing was available yet someone i met there informed me to go ask they were just moved to 2nd floor. very upsetting !
nice staff and very clean
Stayed in July 2021
Reviewed: July 23, 2021
Ebenezer
United States of AmericaThe elevator was broken for days
The day bed as an extra bed.
Stayed in July 2021
Reviewed: July 5, 2021
Charles
United States of AmericaWhile the staff was friendly, this is the second time I have stayed at this hotel. Both times seemed that there was something wrong with the room. The first time was a handle broken and the chair for the desk was broken. This time it was a light out and the coffee maker didn't work. I also would have liked more choices in the breakfast. I have stayed at other hotels in the area and at least have more options than one breakfast sandwich, a granola bar, and a bottle of water.
The locations was great. All of that below is little things that were wrong. The hotel staff and the rooms are clean. I notified the staff of the problems and they worked to get them fixed if they could while I was here.
Stayed in July 2021
Reviewed: June 27, 2021
Hernandez
United States of America“Soundproof” as stated in the ad, was false.
Clean and the pool was refreshing.
Stayed in June 2021
Reviewed: June 27, 2021
Leon
United States of AmericaThe television service was not good at all.
The location was perfect for my needs.
Stayed in June 2021
Reviewed: May 6, 2024
John
United States of AmericaHonestly the place exceeded my expectations especially considering the price of room a really excellent value
just got a bagel and juice but everything looked fine. Nice big area to sit and relax and nice TV there also Very clean and nicely lit area for breakfeast
Stayed in April 2024
Reviewed: April 30, 2024
Jasmine
United States of AmericaElevator seems off... takes too long!!
Breakfast
Stayed in April 2024
Reviewed: April 19, 2024
Maria
United States of AmericaEverything
Stayed in April 2024
Reviewed: March 29, 2024
Rebecca
United States of AmericaMold in bathrooms. There was a cockroach in the hallway that we killed and left on the carpet. We told the front desk so they could get pest control out. 24 hours later, the cockroach was still there. Obvious that they don't vacuum the hallways. Looks like they did a renovation awhile back, but not doing the upkeep to keep the mold out or keep it clean.
Staff were friendly, breakfast was as-expected (eggs, meat, waffles, cereal, muffins, yogurt). Beds comfortable.
Stayed in March 2024
Reviewed: March 28, 2024
Linda
United States of AmericaNothing I dislike.
I love the fact that the staff is very helpful and friendly and the breakfast is amazing.
Stayed in March 2024
Reviewed: March 27, 2024
Tiffany
United States of AmericaThe staff ran my credit card separately for the 3 rooms I booked and tacked on $50 per room, which won’t be refunded for two weeks. My back thought it was faux so they rejected one room. They called me and asked for my credit card number over the phone. This was all prior to the check in time so if I wanted to pay with cash, it was too late. Very shady financial practices. And of course I did not give them my credit card over the phone, to which they threatened to cancel my reservation. Wish they had so I could have gone across the street or to one of the other ten hotels near by.
Close to my work function
Stayed in March 2024
Reviewed: March 14, 2024
Erron
United States of AmericaNothing
Clean
Stayed in March 2024
Reviewed: March 13, 2024
Sarah
United States of AmericaBreakfast could have been better
Great time.
Stayed in March 2024
Reviewed: March 10, 2024
Janice
United States of AmericaCheck in was slow, she wasn’t sure what to do when I asked to change my room to double beds. The smells! Uhg! Strong “air freshener” chemicals smell in the lobby area. The elevator stank and so did the hallways. There was a yappy dog in the room next to us. We could hear it barking all day. Our room felt grimy. Not clean and again, The smell was not fresh. The floors were dirty, wearing socks they turned black. My son found a roach in his room and I saw one crawling on the wall. There were brown staying on the side of the mattresse and on the sheets. We have pictures to document it. It was so bad!! If we hadn’t had a whole group of young people, we might have tried to go somewhere else. Breakfast the typical Comfort Suites fare, but the strong “air freshener” was hard to stomach. The parking lot at night felt sketchy.
Nothing, I usually choose to stay at Comfort Suites, but this stay and my last one where terrible. Couldn’t wait to leave.
Stayed in March 2024
Reviewed: March 7, 2024
Tranita
United States of AmericaNthn
Everything
Stayed in December 2023
Reviewed: March 7, 2024
Lawrence
United States of AmericaThe accommodations were excellent
Stayed in February 2024
Reviewed: February 29, 2024
Stephanie
United States of AmericaBad smell, stains on the sofa couch- nasty, loud noise
King size bed
Stayed in February 2024
Reviewed: February 27, 2024
Maria
United States of AmericaWe love the pool. Room are spacious. Good size
Stayed in February 2024
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