Reviews of Reston Inn & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
10 11th Street Southeast , Spencer, IA 51301, United States of America
#3 of 5 hotels in Spencer
Guests' ChoiceReview Score
Based on 193 hotel reviews
7.7Score breakdown
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Cleanliness
8.0
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Comfort
8.2
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Location
8.7
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Facilities
7.8
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Staff
8.7
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Value for money
8.0
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Free Wifi
7.9
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Reviewed: May 27, 2024
Marilyn
United States of America9 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Room - Disability Access
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast could have more to offer as muffins were a the same. Didn't understand, having a handicap room in a different building so had to walk to main part of motel to eat breakfast or use the pool. Not good for being handicap.
The room was very nice. Location was great
Stayed in May 2024
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Reviewed: April 29, 2024
Ms
United States of America12 Reviews9.0Wonderful- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
Refrigerator with stinky and it was plugged in and it did not work we turned it on to high left and when we came back it still wasn't working so I told the front desk when I left this morning
Staff was nice and helpful
Stayed in April 2024
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Reviewed: March 18, 2024
Ms
United States of America12 Reviews8.0Very Good- • Family with young children
- • Deluxe Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
In the morning stuff at breakfast was rude
The staff in the evening when we checked in she was very nice
Stayed in March 2024
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Reviewed: January 26, 2024
Richard
United States of America2 Reviews9.0“We would definitely stay at this hotel again!”- • Business trip
- • Family with young children
- • Superior King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The hotel was everything you could ask for in a clean, comfortable stay.
Stayed in January 2024
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Reviewed: November 16, 2023
Thomas
United States of America1 review8.0“Enjoyed our stay. The staff made us feel welcomed.”- • Leisure trip
- • Couple
- • King Room - Disability Access
- • Stayed 4 nights
Minor, but ran out of butter at breakfast one day.
Convenient location and friendly staff. Nice big room.
Stayed in November 2023
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Reviewed: November 6, 2023
Carolyn
United States of America3 Reviews1 helpful vote9.0“Pleasantly surprised.”- • Leisure trip
- • Couple
- • King Room - Disability Access
- • Stayed 2 nights
- • Submitted from a mobile device
Adequate choices. Clean area.
Stayed in November 2023
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Reviewed: November 4, 2023
Holtz
United States of America3 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
clean and great breakfast
Stayed in August 2023
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Reviewed: October 23, 2023
Adrian
United Kingdom9 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room - Disability Access
- • Stayed 6 nights
More choice at breakfast
Breakfast was nice but same each day
Stayed in October 2023
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Reviewed: September 17, 2023
Heidi
United States of America6 Reviews8.0Very Good- • Business trip
- • Solo traveler
- • Suite with Hot Tub
- • Stayed 2 nights
- • Submitted from a mobile device
It was outdated but other rooms are being renovated.
Location was prefect for what I needed.
Stayed in September 2023
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Reviewed: August 4, 2023
Josh
United States of America7 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
Staff was very accommodating. Room was big.
Stayed in July 2023
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Reviewed: July 22, 2023
Kelly
United States of America2 Reviews7.0“Comfortable”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 4 nights
- • Submitted from a mobile device
Woukd have been better if the hot continental breakfast lasted longer then 9am on the weekens.
Beds comfortable, quiet rooms
Stayed in June 2023
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Reviewed: July 19, 2023
Clark
United States of America1 review9.0“It was very good,but we only stayed for one night. Our schedule didn't enough give us time to use”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
It was very good . Yes if we ever need a room in Spencer Iowa we would stay there again
Stayed in June 2023
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Reviewed: March 20, 2023
Ms
United States of America12 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Superior Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The room was clean bed was soft staff was very nice
Stayed in March 2023
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Reviewed: March 2, 2023
Amanda
United States of America6 Reviews9.0“Definitely would stay again.”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was the only thing that wasn't excellent. Good but only cold and grab and go options. And in our case we had to go over to the main building to get breakfast, though our building did have the vending machines.
The rooms were really nice and clean and the place was quiet. The staff was super friendly. We brought our dog and they keep the pet friendly rooms downstairs. Someone had moved our room in their system to an upstairs room but the lady apologized multiple times while she had to move our room to the second building, just because it has finished their current renovations. Even without their renovations, which I'm not sure what they entail, our room was still excellent.
Stayed in February 2023
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Reviewed: February 28, 2023
William
United States of America83 Reviews5 helpful votes9.0“Nice room/pet fee excessive”- • Leisure trip
- • Solo traveler
- • King Room - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
$25/night to keep the dog in the room is excessive.
Nice big clean room
Stayed in February 2023
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Reviewed: February 3, 2023
Michelle
United States of America4 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Superior Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Coffee maker didn’t work in my room the last day, but that wasn’t their fault it just stopped working.
It was clean and close to the lake. The people were friendly and accommodating. Breakfast was good with a lot of choices.
Stayed in January 2023
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Reviewed: December 27, 2022
Ann
United States of America8 Reviews9.0“Convenient location, good room rate, nice staff, clean and newly remodeled room”- • Leisure trip
- • Solo traveler
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
maybe more of a selection for breakfast
clean, newly remodeled rooms. nice staff, good room rate
Stayed in December 2022
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Reviewed: October 18, 2022
Robert
United States of America32 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfact was a bit simple, but adequate considering the room rate
First time at this hotel. The rates were very good so we decided to book a room. Everything was beyond expectations. The room was very clean and and offered room for a recliner, which I enjoyed. I was very pleased and would stay there again.
Stayed in October 2022
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Reviewed: September 28, 2022
Judy
United States of America6 Reviews9.0“We had a GREAT NIGHT's sleep on a comfortable bed. There was plenty of room in our room.”- • Business trip
- • Group
- • King Suite
- • Stayed 1 night
Pool area was dangerous with pool water on the SMOoTH tiles around the pool. The air was soooo chorinated that it smelled at the front desk. It was very hard to stay in the pool area for more than 15-30 minutes.
Breakfast was a good selection. Plenty of seating with tables.
Stayed in September 2022
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Reviewed: September 26, 2022
Dan
United States of America1 review7.0“We have stayed in this location for several years as it is handy and comfortable.”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 2 nights
The hot tub flow was really week and we were disappointed about that.
Location is perfect for what we needed the room for.
Stayed in September 2022
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Reviewed: September 19, 2022
Susi
United States of America1 review9.0“Very nice”- • Leisure trip
- • Solo traveler
- • Superior King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Tv remote wouldn’t shut the tv off
Great location
Stayed in September 2022
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Reviewed: September 18, 2022
Jan
United States of America2 Reviews9.0“Clean, friendly, comfortable stay.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The carpet was showing it’s age.
The staff was super friendly and helpful. The room was super clean.
Stayed in September 2022
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Reviewed: September 13, 2022
Cynthia
United States of America2 Reviews7.0“We spent very little time at the hotel due to our activities.”- • Leisure trip
- • Couple
- • King Suite
- • Stayed 1 night
- • Submitted from a mobile device
Carpet was dirty and needed cleaning. Paid $200 for the night. That’s the most I’ve ever paid anywhere except a JW Marriott in DC.
Breakfast was adequate. They had waffles. Owners were very nice as was the breakfast attendant. Restroom was clean and the bed linens were clean.
Stayed in September 2022
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Reviewed: August 16, 2022
Brianne
United States of America1 review7.0“It was fine but I probably wouldn't recommend”- • Leisure trip
- • Group
- • Superior Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Biggest issue was that hotel claimed no prepayment was required and could pay upon arrival (a deposit may be used to verify card but would be returned asap) but the morning of our trip the hotel held the full amount of our stay on my card and even though I didn't use that same form of payment upon arrival, it took 2 whole business days AFTER our departure for the deposit amount to get released. So the card I had intended to use for other activities while on our trip was nearly maxed out the whole time but since I had also paid with an alternative form of payment, I had already used that money as well. It was kind of frustrating. Also upon booking we didn't realize there was 2 seperate buildings, and we were not in the main building with the lobby and pool... so that was an inconvenience.
Breakfast was nice, rooms were clean enough (although had an odd smell...we weren't sure if it was carpet cleaner or what), pool was small but was fine, checking in was quick and easy and gal was friendly, room amenities were decent (microwave, fridge, hair dryer)
Stayed in August 2022
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