125 LeConte Creek Drive, Gatlinburg, TN 37738, United States of America
#465 of 540 hotels in Gatlinburg
Guests' ChoiceBased on 2266 hotel reviews
6.1Cleanliness
6.7
Comfort
6.8
Location
8.6
Facilities
6.2
Staff
7.4
Value for money
6.7
Free Wifi
6.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 21, 2024
Lippard
United States of AmericaWifi sucked
Close to everything
Stayed in May 2024
Reviewed: May 21, 2024
Randy
United States of AmericaI was told I paid everything in full when I booked. After arrival and checking in,I was charged an additional fee to park my car every night and some other service fees.. This should have been disclosed during booking. I have contacted booking.com about this.
Location
Stayed in May 2024
Reviewed: May 21, 2024
Deborah
United States of AmericaI’m in a wheelchair so I can honestly say the pavement needs repair. A little hard in a wheelchair to avoid the potholes.
The location was great. It needs to be updated but nice
Stayed in May 2024
Reviewed: May 9, 2024
Charles
United States of AmericaThe only thing I didn't really like and that's a bad thing for me because I'm a facility director for an assisted living things in the bathroom that need to be touched up in the bedroom and things like that that stand out I think needs to be looked at a little more to make it look a little more classy.
I love the location and all the restaurants around it
Stayed in May 2024
Reviewed: May 8, 2024
Clarence
United States of AmericaI didn’t like the $17 extra per night they charged when I got there on top of what booking charged me. They said they charge for parking and other taxes. Hopefully they will take that extra money they charge and fix the rooms. They have really deteriorated since my last visit there 3 years ago. So anyone that is going to stay here better call the hotel and get a set price because what you are told on booking.com is not what you will pay when you get to the hotel office.
Location
Stayed in May 2024
Reviewed: May 4, 2024
Diane
United States of AmericaWe were across the creek from the office. Our building foundation was cracked - badly- as one can see from the parking lot. Our bathroom door would not close. Bathroom faucet leaked.
Close to the main drag. Good restaurants close by. Easy access to and from the national park. Charmingly right beside a creek. And a small park right behind the property. Lit at night - quite charming.
Stayed in March 2024
Reviewed: April 29, 2024
Messer
United States of AmericaWe went out
Stayed in March 2024
Reviewed: April 29, 2024
Rutherford
United States of AmericaBreakfast ended before check out time
The rate was decent through booking.com
Stayed in April 2024
Reviewed: April 23, 2024
Trinity
United States of AmericaSuper large hill where my building is and bit of a walk to go to the elevator to avoid the hill.
It was close to attractions in gatlinburg
Stayed in April 2024
Reviewed: April 23, 2024
Blaylo
United States of AmericaWas incorrect room with parking fee when other places don't charge for parking unless you have extra cars but after showing them the room we booked they put us in another one and were verry oh well about it so we have to start a refund process with booking .com or some 3rd party not sure they were side stepping questions into it
swimming pool bear sightings close to the strip of town for the price its probabably the best you could hope for without bed bugs and peep holes in the walls
Stayed in April 2024
Reviewed: April 22, 2024
Phyllis
United States of AmericaThe smell in the room. I had to spray air freshener every day.
Stayed in April 2024
Reviewed: April 15, 2024
M
United States of AmericaThe front office manager was so rude,arrogant and he charged us extra for parking lots . when I booked on line the total price was $233 but he charged us $266 and he didn’t give us the receipt.
Location
Stayed in April 2024
Reviewed: April 9, 2024
Matt
United States of AmericaThey don’t tell you that there is a $10 parking fee and I use my Choice hotel card to pay for it when it’s a choice hotel
Nothing
Stayed in April 2024
Reviewed: April 8, 2024
Moertle
United States of AmericaBreakfast was ok, worker was not very nice, at 7:45 said no more Gravy & biscuits, when breakfast is until 9am.. my friends mom got tiny bit left and was to salty and everyone was tossing it in garbage. But then worker brought out more Gravy and Pancakes mix but no biscuits.. The place could use some repairs and paint, and our AC/ Heat knob was broke, only cool air from heat setting, thank God we had a fireplace to keep us warm..
It is a great location, loved the balcony over looking the creek and the little park behind the hotel.. Best part was the Bear that came to visit our last night there..♥️🐻 Even though it's needs some TLC, I would definitely stay here again..
Stayed in April 2024
Reviewed: April 7, 2024
Ken
United States of AmericaNot quite what was advertised, I feel fees that weren't really advertised were added on not making it as good of value
Location is great
Stayed in April 2024
Reviewed: April 4, 2024
Misty
United States of AmericaShower was kind of yucky and weird
Good location and was able to take my dog
Stayed in April 2024
Reviewed: April 2, 2024
Sammy
United States of AmericaWorst hotel I ever stayed in, had to walk a block to get continental breakfast, rooms were not what they showed on bookings. Would not recommend them.
Stayed in April 2024
Reviewed: March 28, 2024
Melissa
United States of AmericaThe parking fee was not included in my final price. I would not have booked this hotel had I known that. I was surprised when I got there and he gave me a higher price. That information should be included.
No meat such as bacon or sausage for breakfast. Not very diabetic friendly. They do have sugar free syrup for pancakes ans waffles, but it was in the drawer. I only found it when one of the workers was looking for something. That needs to be displayed.
Stayed in March 2024
Reviewed: March 25, 2024
April
United States of AmericaThe location was great!
Stayed in February 2024
Reviewed: March 21, 2024
Roy
United States of AmericaParking was really bad.
Very clean and comfortable.
Stayed in March 2024
Reviewed: March 21, 2024
Anna
United States of AmericaThere was no phone in the room. No place to hang anything, no luggage racks, no shower shelves, no toilet paper holder, etc. The shower had no hot water and we had to pay extra for parking.
Hotel ocation was nice, the creek is pretty and peaceful, the room was beautiful and very clean. It was recently remodled. Beds and pillows were comfy. Quiet location.
Stayed in March 2024
Reviewed: March 4, 2024
Danny
United States of AmericaLive bug in the room. Was supposed to be freshly remodeled. Hot tub worked great. Shower had no hot water
Location of the hotel was great. Staff was courteous, but didn't really seem to believe the hot water wasn't working.. Price was not bad for the time of year.
Stayed in January 2024
Reviewed: February 19, 2024
House
United States of AmericaParking was very tight and for larger vehicles definitely hard to navigate.
Great location and close to eateries and shopping
Stayed in February 2024
Reviewed: January 29, 2024
Danny
United States of AmericaShower didn't work, ceiling fan didn't work, found a live cricket in a freshly remodeled room..
Quiet guests, good location, friendly staff.
Stayed in January 2024
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