1016 Martin Luther King Highway, Lake Charles, LA 70601, United States of America
#24 of 32 hotels in Lake Charles
Guests' ChoiceBased on 170 hotel reviews
6.6Cleanliness
7.0
Comfort
7.2
Location
6.7
Facilities
6.8
Staff
7.9
Value for money
6.9
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 3, 2024
Santos
United States of AmericaAC not very efficient on the 2nd floor
Not far from Sasol chemical refinery
Stayed in April 2024
Reviewed: March 11, 2024
Wanda
United States of AmericaThey are renovating and painting rooms the smell was unbearable unable to sleep last night. I had 3 rooms booked with my pregnant daughter in one
Location, cleanliness
Stayed in March 2024
Reviewed: February 15, 2024
Erica
United States of AmericaIt was in a convenient location
Stayed in February 2024
Reviewed: December 29, 2023
Darius
United States of AmericaCoffee
Front desk agents were nice and very helpful.
Stayed in December 2023
Reviewed: April 23, 2023
Elizabeth
United States of AmericaBreakfast
OK. Location ok
Stayed in April 2023
Reviewed: February 13, 2023
Charles
United States of AmericaShower curtain ineffective. Water ran out on bathroom floor.
Good.
Stayed in February 2023
Reviewed: June 27, 2022
Wayne
United States of Americacarpet torn in front of our room. light fixtures in bathroom broken & bathroom was very outdated (toilet wasn’t level) located in a rough neighborhood
the lobby was clean & attractive bed was comfortable breakfast was good & lady serving was very nice
Stayed in June 2022
Reviewed: February 22, 2022
Jo
United States of AmericaBed was very uncomfortable. My first impression when I walked in was not very appealing. Decor was fine, but there was man, not a guest. I a guessing an employee or family member of management that sleeping in a chair in lobby. His bare feet were up on the coffee table. Just not a welcoming look.
Woman who checked us in was very helpful.
Stayed in February 2022
Reviewed: January 17, 2022
Pascol
United States of Americahousekeeper knock didn’t wait for a response before entering to deliver requested towels, also not having pillows to accommodate sofa bad and blankets with cigarettes holes
The smell of pinesole when entering the building. my first time ever smelling pine-sole at a hotel lol. But it was phenomenal to me because I’m a pinesole phonetic
Stayed in January 2022
Reviewed: January 17, 2022
Vu
United States of AmericaThe shower head has some rusty spots, and water jet was weak
The bed was comfy
Stayed in January 2022
Reviewed: December 27, 2021
Wendell
United States of AmericaMicrowave was dirty inside
Easy excess to room TV was very nice plenty of channels selection plug in on stand between beds
Stayed in December 2021
Reviewed: November 28, 2021
Calandra
United States of AmericaRoom wasn't as clean as I'd like it to be especially with all that's going on. Small random hardware-like items on bedroom carpet. Nightstands and dressers not dusted completely, bathroom still had hairs from previous occupancy on shower wall, little tweezerbug dead beside toilet, baby roach and a tweezerbug were in tub on different occasions. Mirror was dirty and spotted. Both telephones in our room didn't work.
The check in staff person was so sweet! She was also our checkout person and my fiance told her she was awesome as we turned in our key cards.
Stayed in November 2021
Reviewed: November 25, 2021
Kenneth
United States of Americaarea
fair
Stayed in November 2021
Reviewed: October 24, 2021
Alfred
United States of AmericaThe room. Had a smell am the rooms need a little TLC
Room nice size
Stayed in October 2021
Reviewed: August 1, 2021
Ewineya
United States of AmericaStay was comfy, however molding was missing around closet door. Curtain and shower curtains can be updated. To give a more modern look and cleaner feel.
Stayed in August 2021
Reviewed: July 29, 2021
Darthgator
United States of AmericaIt was a little run down but alright. Many of the vacationers were very loud.
The location was great and I felt safe. The breakfast was pretty good.
Stayed in July 2021
Reviewed: July 25, 2021
Tammy
United States of AmericaNice location clean and close to the casinos but a better value price wise
Stayed in July 2021
Reviewed: July 7, 2021
Anonymous
United States of AmericaThe hotel room looked like it needs to be upgraded not as clean and curtains were disgusting looking, not worth $172 bucks a night
The outside was way nicer looking than inside
Stayed in July 2021
Reviewed: July 4, 2021
Celina
United States of AmericaThe shower curtain should be changed. Use a better shower curtain to retrain water from slipping out
Staff were very friendly and accommodating
Stayed in July 2021
Reviewed: June 23, 2021
Alice
United States of AmericaNot enough Parking. Had request late check out but Manager didn't inform staff. Cleaning staff were extremely loud and playing early in the morning. Costly
Easy check in, comfortable rooms, quiet until morning with maids
Stayed in June 2021
Reviewed: June 7, 2021
Donald
United States of AmericaI didn’t like the location, it was hard getting in and out on the highway because of location.
The property was ok, there wasn’t very many hotels available because of the hurricane.
Stayed in June 2021
Reviewed: June 6, 2021
Texas
United States of AmericaOne of beds smells like urine. Told housekeeping, but sheets were not changed. Told the front desk, who told me housekeeping was gone for the day and I should've told them!
Location
Stayed in June 2021
Reviewed: May 29, 2021
Angela
United States of AmericaI have stayed here numerous times with no complaints. The hotel is going through renovations because of recent hurricane. However, the redo is awful. Doors dont shut properly bathroom had mold around the tub,paint job in room awful, things have been put back together very cheaply. The room was clean, and we were able to get a good nigns sleep. Just not the same as it use to be as far as appearance
Stayed in May 2021
Reviewed: April 25, 2024
Petra
United States of Americarund won look of the place. dirty or smelly rooms. no pool even though site says they have a pool
closeness to baseball fields, casino
Stayed in April 2024
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