What I disliked was the 2nd floor soda vending machine was only vending hot sodas and the ice machine on the 2nd floor was broken but never got fixed. And when the wifi went out it caused some rift but it was understandable.

My daughter mainly loved the breakfast area and the swimming pool.

Stayed in May 2024

Some tile and baseboard coming off. Just give up on the breakfast.

Newer renovations single floor. Location quiet.

Stayed in April 2024

Convenient

Stayed in April 2024

Breakfast was pretty simple, frozen burritos and waffles

Location

Stayed in April 2024

Cockroaches in bathroom. Doors, & walls were grimy. Beds & pillows hard. Smelled moldy. Charged a large amount for one pet compared to other hotels. Listed as a Clarion but internet said it was a Quality Hotel. If I had known that, I wouldn't have booked there as the other Quality Hotels on the same trip were gross. When spoke to staff about cockroaches, they shrugged & didn't say anything.

Quick check in. Rooms close together & close to entrance/exit door.

Stayed in March 2024

Room Needs updated and repairs. The breakfast was bad.

The pool and hottub were ok.

Stayed in February 2024

The breakfast could have had a little more variety

Easy to get to

Stayed in March 2024

There was this whole pool towel situation where they didn't put out fresh towels even though everyone told them there were no towels. I think it is more an employee support situation. The overnight person should have made sure the pool towels got cleaned during hours the pools wasn' t in use.

Everyone was really friendly, and accommodating. We had a nice big room that was cleaned. I slept like a log in the bed.

Stayed in March 2024

Staff at front desk was excellent and helpful.

Stayed in February 2024

I found out the room used to be a smoking room and the sofa bed that was in the unit was dirty. The heater took forever to warm up the room. The bathroom needed some attention. I did let the employee know about the heater.

Great location. Quiet. Staff was great.

Stayed in January 2024

Bad location (homeless in parking lot) water not very hot, tub was old and damaged,

The guy at the front desk was very nice

Stayed in February 2024

After a stressful trip I was anxious to get to a room and relax. The check in took forever. Only one person working and he took his time and spent time visiting. Also the phone callers took precedence over customers.

Location was great.

Stayed in January 2024

There was a roach in our room. The top bedspread had hair of which seemed to be dog and human all over it, like it hadn't been washed after the last guest. The entire hotel smells of smoke. I feel like an effort was made to make it more modern but things need to desperately be updated overall.

The breakfast was amazing and your staff is very friendly and informative.

Stayed in January 2024

Needs updating. Doors are old. Showers are old.

Clean and quiet

Stayed in January 2024

The walls are a little thin. Could easily hear voices and SNORING from the room next door. Next time I would request rooms next door rather than across the hall.

Staff were friendly and helpful. The hotel was airy and spacious, not overcrowded. Loved the art in the rooms!

Stayed in December 2023

Staff charged me for smoking in the room which we did NOT. After charging me they decided to investigate after investigating they found that we indeed had not smoked in the room and reversed the charges. So the bank put a hold on my card for the funds and was not able to use my money on our vacation. Why did they charge BEFORE investigating???????

The hotel it’s self was wonderful

Stayed in December 2023

Too expensive for what you get.

The carpet looks dirty and old.

Stayed in November 2023

All good.

As advertised, and an interesting hotel. It had everything we needed. No complaints, staff was polite and helpful, dog area as we expected, and the price was affordable and reasonable. Good location as well !

Stayed in October 2023

Bathroom was really dirty

The location

Stayed in October 2023

The hotel changed ownership & name a week before we arrived but we were not notified so only found the hotel by stopping & asking. Sat nav was sending us to the right place but wrong name on hotel.

Breakfast was basic, rooms were clean & comfy. Quiet even though we were by an interstate. Big indoor pool. Shops nearby.

Stayed in October 2023

A little dated, but clean and comfortable.

Good value for the money.

Stayed in October 2023

Check in was hostile. We were told we could not check in until 3pm even though there was big sign on the front desk that listed check in at 2pm. We were there at 2:03pm! Guy at desk said come back in an hour. We did and then he said the first floor room we asked for would be another hour or more so we settled for a second floor room because we could not wait. Tv was stuck on one channel. Closet has a bad door on it. Overall not a great experience.

Room was good. Fairly clean. A/c worked. Bathroom was fairly clean.

Stayed in October 2023

They were in the midst of changing companies and doing some construction. Wish I knew about it before I booked the hotel.

The room was quiet and the WIFI worked.

Stayed in October 2023

Needs a lot of TLC. Toilet had issues, had to tank lid off to flush. Shower rod was falling off wall.

Stayed in October 2023