There were small roach like bugs everywhere in the halls the bathroom and near the bed.

Location

Stayed in July 2023

the checkin staff came across as if we were interrupting them. despite having a full kitchen there were zero glasses bowls cutlery etc. When asking for some they were not even able to supply a spoon because there are residents who stay there permanently and apparently not enough to go around.

had a gym albeit baaic

Stayed in December 2022

layout of room—why the big boxed wall that took the center out of room?? no equipment for kitchen—-I guess it gets stolen?? needs updated could not figure how to turn shower water on—-had to have desk personnel come to room

Breakfast coffee was very good. only other options were quick oatmeal or choice of 2 types of muffins

Stayed in October 2022

the room had an awful odor of past smokers

room was very clean and comfortable

Stayed in September 2022

The towel rack in the bathroom of room 340 is half off the wall. A used washcloth was left in our shower from the previous occupant. No one is ever available At the front desk… always had to call “hello, hello”. No hangers were provided in closet. Carpets are so filthy they made our feet black.

The breakfast wasn’t ready at the promised time and no creamer was provided and muffins were stale. We asked for a hair dryer twice and never received it.

Stayed in October 2021

First it took 35 minutes to check us in because the Wi-Fi was down and the pull out sofa bed was broken so the mattress was falling to the floor at the bottom of the bed the room did not have cooking utensils and when I went down stairs to see if they had any and she said no. I had my kids with me so this pissed me off. The hotel was more like an Economic Lodge people were residents there and you could tell. The restroom on the first floor was disgusting the toilet hasn’t been flushed in about a week made the whole first floor lobby area stink!! Hotel needs help and better facilities.

The room was clean when I walked in.

Stayed in September 2021

N/A

The room had a a smell , the bathroom looked like it was picked up but not washed , the couch bed mattress had stain , we were located in a non smoking and it defenetly was not a not smoking

Stayed in February 2024

Everything

Stayed in January 2024

I asked twice for the engineering to check the microwave and no body came

Stayed in December 2023

fetid some times

location

Stayed in September 2023

When I selected what floor to be on, 3 rooms were offered for me to look at which was wonderful - except 2/3 rooms had some very minor cleanliness issues. Once I reported these though and picked my room, the staff was VERY receptive to fixing these issues, which was wonderful!

The location in Alpharetta is great! We were attending a show at the Ameris Bank Amphitheatre. IT was easy to access and not a far drive. There's a Waffle House within a walkable distance for food, and a connection to a gas station and mini food mart. At check in, we had a pick of rooms because of the availability which was awesome. I personally got to check out 3 to choose from. There were very very minor issues with2/3, but the 3rd was perfect. Dishes were available upon request. The microwave stopped working our last night but they were very helpful.

Stayed in September 2023

Close to amphitheater

Stayed in July 2023

The room was not very clean. No coffee maker in room, not even any cups. No ice trays. Pool door was locked at all times…required staff to open every time, whether coming or going. Breakfast was awful. Ran out of coffee and only dry packages of grits. Overall very poor experience. Will definitely NOT be rebooking there.

The location was good.

Stayed in July 2023

Cockroaches in the bed

Close proximity to Ameris amphitheater

Stayed in July 2023

no complaints

the bed is comfortable, the entire hotel is spotless, the location to the Avalon is perfect, and the staff is nice

Stayed in May 2023

Room was very dirty and had bugs, also had bad odor and seemed like lots of loud familys staying there as there was screaming through out the night. Definitely would have gotten my money back and left but reservation was non refundable.

Stayed in May 2023

Marry and judy went out there to accommodate me and kids during our visit for basketball tournaments, they made sure our room was clean and even allowed us to eat our food in the dinning area until our room was ready. That has never happened to me in all my years of traveling. A+ service

Stayed in May 2023

The sofa bed did not have a sheet or blanket. The shower curtain had mildew on it and the bathroom door was coming off the hinges. The room was situated in a way that while the sofa bed was folded out, you had to climb over it to get to the kitchen. The shower had zero pressure and leaked when you finally got it turned on. The to-go free breakfast was not worth going downstairs for.

The location was good for us, it was close to our destination. The gentleman who checked us in was very hospitable and helpful. The heat and air worked well in the room.

Stayed in May 2023

Only issue was could not find trash in hallways of where to dispose of.

Staff was friendly. Kitchen space and dining area with microwave and stove just felt more at home. Felt great. Dishes and things needed at front desk was easy.

Stayed in March 2023

No issues

Great staff. Good price. Safe environment

Stayed in February 2023

Smelled like pot in the lobby; 2 women screaming at each other out in the hallway at 10:30 pm. Not a great environment at all.

Stayed in February 2023

I DID NOT stay at the property upon seeing the room they gave me. Very musty and tub was very dirty and rusty. And I still have yet to receive a refund and I was there less than 5 min

Stayed in November 2022

not hot meals for breakfast

the location

Stayed in October 2022

Carpet in the hallways

Could be better.

Stayed in September 2022