There was no breakfast and no coffee. Had to request a TV remote control. Tub needs re-cauking. Some of the counter laminate trim is very loose.

Receptionist was terrific. Great location for me, and price was good.

Stayed in May 2024

Facilities.

Location

Stayed in January 2024

My door was broken had to ask friends to stay with me until I left

Quite and hidden away from everything

Stayed in September 2023

Room- no grab bars in shower. A missing lightbulb required us to ask at the desk for a replacement. The back door of hotel seemed to have a problem with the door hinge. It did not close completely and did not latch, so this was a BIG security issue. When I was ready to checkout there was nobody at the desk, and nobody answered the phone number I was supposed to call. Front door does not have handicap accessible opening system.

The location was close to my destination.

Stayed in October 2023

I couldn't find anyone at check out time.

Room was clean

Stayed in July 2023

Was placed on 1st floor next to parking lot didn't feel safe as female alone. Couldn't switch rooms. Room was clean but smelled. No utensils.

It was clean

Stayed in May 2023

I did not like the fact that it was always a nasty smell in the elevators and whenever I walk in to the room I had to spray air freshener because if you are gone for a long period of time and you walk into your room they have this stinky sewer like smell. And you always had to wait for the front desk clerk to come to the front desk because no one is never there and then when they get to the desk it's like they dry with their work like they really don't feel like doing it but they're going to do it because they have to.

I like the fact that it was closer to my job.

Stayed in April 2023

The WiFi didn’t allow me to stream from my Roku device, even after I purchased the better plan during our stay. Also, there was garbage on the bathroom floor and underneath the bathroom sink. Also, someone in the hotel sounded as if they were throwing a party playing very loud music at 2 AM.

Staff was professional and friendly. Everyone I encountered had a pleasant attitude.

Stayed in December 2022

The breakfast consisted of packaged granola bars and muffins. My initial room had a toilet with the water turned off. This was because the toilet was plugged when it was flushed it overflowed. I was given a new room by the staff and they promptly filed a maintenance request. That was good.

The location of the property was in a very nice area. Convenient for shopping and getting around.

Stayed in September 2022

It wasn't very clean...the tub had hair in it and the floor was kinda dirty on the opposite side of the bed close to the window....

The area and comfort...

Stayed in March 2022

room smelled bad cops were in and out all day. looks like a lot problems tend to happen there they should do a better job cleaning

room was ok. breakfast was not good location is good

Stayed in March 2022

This property is overpriced. There was no breakfast and the coffee that was the offered was awful. The room was barely cleaned. The halls smell like marijuana.

It was convenient to Pappadeaux Restaurant only.

Stayed in October 2021

It was close to work. Our A/C was out at the house.

Stayed in September 2021

Gross smell in halls. Lots of people living out of here for a long time. Late night attempt of a guy to check in, he couldn't get anyone so he smashed a picture in the lobby.

Stayed in June 2021

Our room smelled like burnt popcorn, someone left a dirty mask hanging on one of the lamps, mirror was cracked and the toilet seat was broken off.

The quietness and a laundry room on site

Stayed in August 2021

To much stress on from desk customers service

More smiles on front desk

Stayed in June 2021

Everything was convenient and finr

I don’t had breakfast. I didn’t knew there is any at the hotel.

Stayed in April 2024

The staff was rude

There was no breakfast

Stayed in April 2024

Everything was horrible

Horrible experience

Stayed in March 2024

The roo..had bed bugs crawling everywhere

Nothing my room had bed bugs

Stayed in February 2024

Buildng smells of cigarettes smoke.Room had an odor, bathroom not clean, and no receptionist at the front desk, I had to call customer service just to check in. No cooking equipment and stovetop not working properly.

Stayed in February 2024

Heater/AC was loud throughout the night, either don't sleep due to noise or turn it off and be cold. We couldn't sleep due to the noise and pillows were very flat. Toliet lever was broke and had to take off the top to manually flush it. Had a 2 person vanity contertop but only one sink. Kitchen had no pots and pans or utensils. Can't imagine an Extneded stay not have such features. Wouldn't go back again

Stayed in January 2024

My carpet was extremely dirty, bathroom had bugs all around the room, and there was a foul smell in my room the elevator as well as the hallway.

The location.

Stayed in September 2023

When I checked in the service cart to help take my luggage to my room was broken and had a flat tire but the person at the front desk didn't tell me and watched me and other guests struggle to get the cart out of the two sets of doors that doesn't have a handicap assistance operating door, and push the cart outside to our vehicles to get our luggage to come back again to the hotel. No dishes in the kitchen to cook with, I had to get the dishes from the front desk. No dish towels to wash dishes with. Went down to get breakfast and everything was gone and no one was able to help from the front desk for about 15 to 20 minutes because no one was at the desk. I informed the front desk at 8:30am my toilet was overflowing in my bedroom and no one came to check it and I kept calling the front desk and no one answered. I waited for 5 and a half hour for someone to come fixed my toilet but no one did. I went back down to the hotel front desk and asked if someone was gonna come fix the toilet or could I get another room and I had to wait for another hour before I could get a room. It was after 3:30pm. But this bedroom was missing the mirror doors to the closet. This was the 3rd time I've stayed in a Extended Stay America and each time it gets worse, and worst!!! I will never book at another Extended Stay America location again!!! 😒 In my opinion, the entire Extended Stay America hotel chain needs to be remodeled!!! IT'S ONE OF THE WORST HOTEL EXPERIENCES I'VE EVER HAD!!!

Nothing!!!

Stayed in August 2023