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  5. Reviews of Extended Stay America Suites - Jacksonville - Deerwood Park

Reviews of Extended Stay America Suites - Jacksonville - Deerwood Park This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8801 Perimeter Park Boulevard, Jacksonville, FL 32216, United States of America

#155 of 167 hotels in Jacksonville

Guests' Choice

Review Score

Based on 374 hotel reviews

4.6

Score breakdown

  • Cleanliness

    5.5

  • Comfort

    5.6

  • Location

    7.0

  • Facilities

    5.3

  • Staff

    6.0

  • Value for money

    5.6

  • Free WiFi

    6.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 26, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The tub was almost black

    Location.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    4.0
    Horrible.
    • Leisure trip
    • Solo traveler
    • Deluxe Studio with with 1 King Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    It was run down. Curtains were damaged and didn’t cover the windows, drawers missing from dressers, no utensils, no remote for the tv. Gym was not open due to repairs. There was no breakfast. It was grab and go. Muffins were stale.

    The location was ideal.

    Stayed in April 2024

  • Reviewed: March 13, 2024

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Deluxe Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night

    Sticky floors, no tv remote and no usb plugins

    Price wasn’t bad

    Stayed in March 2024

  • Reviewed: February 12, 2024

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • Deluxe Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was not very clean.

    Staff was nice

    Stayed in February 2024

  • Reviewed: January 4, 2024

    5.0
    it is shame because the location is great... need people that really take care of the place.
    • Leisure trip
    • Solo traveler
    • Deluxe Studio with with 1 Queen Bed - Non-Smoking
    • Stayed 4 nights

    breakfast, everything is too old not maintained at all, is not clean, faucet was broke and leaking,

    location, layout of the room

    Stayed in January 2024

  • Reviewed: October 22, 2023

    4.0
    Disappointing
    • Family with young children
    • One Bedroom Suite with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The front desk staff was horrible

    It was a bottom corner room and the people there were friendly.

    Stayed in October 2023

  • Reviewed: October 6, 2023

    6.0
    You get what you pay for
    • Leisure trip
    • Solo traveler
    • Deluxe Double Studio - Disabilty Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Maintenance issues

    I missed breakfast

    Stayed in October 2023

  • Reviewed: July 31, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was old and not clean in areas. No breakfast other than some granola bars.

    The room was spacious.

    Stayed in July 2023

  • Reviewed: July 11, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Our light didn't work and no one came to fix it (even though I called to get someone to fix it).

    Stayed in July 2023

  • Reviewed: June 15, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty sheets, dirty towels, no bed linens, phone didn't work, and half the lights didn't work.

    The convenience of being close to Dr's office.

    Stayed in June 2023

  • Reviewed: May 3, 2023

    5.0
    it was okay. It just every time I went up to the front desk. It was never no one there.
    • Family with young children
    • One Bedroom Suite with 2 Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff was never at the desk. I only seen a staff one time and that was when I checked in smh. I need a new second key. I could never find one that works the front desk the hold stay

    spacious

    Stayed in May 2023

  • Reviewed: April 24, 2023

    5.0
    Not
    • Leisure trip
    • Couple
    • Deluxe Studio with with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I don’t like the hotel wa dirty . The bathroom was dirty. the staff provided incorrect info. They were not friendly. States They offered breakfast but went Down & Their were only 5 granola bars

    For the price the hotel is okay. I still think it could be a little more clean . The Staff could be a little nice & provide Correct info. I liked being able to spend time with My spouse

    Stayed in April 2023

  • Reviewed: April 17, 2023

    5.0
    Overall it was ok. The room was clean other than stained carpet.
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    smelly hallways, pool chairs torn

    Very calm environment! loved the pong across the street. Great for picnics

    Stayed in April 2023

  • Reviewed: April 9, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • One Bedroom Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The sink leaked badly. The lights took forever to come on. Overall looked dungy and felt dungy. Looked dirty, but wasn't like really dirty. Needs some serious TLC. Booking.com showed me this room, why I picked it. Showed a separate bedroom with a door to close. And that is not what we got. Hotel said they don't even have rooms like that, not their fault. Booking.com fibbed.

    The staff was great. Room was large.

    Stayed in April 2023

  • Reviewed: March 27, 2023

    5.0
    n/a
    • Couple
    • Deluxe Studio with with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    had to wait hours for pots and pans

    n/a

    Stayed in March 2023

  • Reviewed: March 8, 2023

    4.0
    Great Location but not the best of hospitality from staff.
    • Business trip
    • Family with young children
    • Deluxe Studio with with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was kinda dirty, the shower has stains around the tub,and the water pressure was low. Staff really didn't want to help you as they took they time and didn't acknowledge I was even standing there until another xustomer said anything to her, they she helped her 1st after Id been standing there for several mins... won't stay here again.

    Location!

    Stayed in March 2023

  • Reviewed: March 6, 2023

    4.0
    Disappointing
    • Family with young children
    • One Bedroom Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Floors Where Dirty The Beds Weren't Comfortable It Smelled & The Room Didn't Look Like It Did On Booking

    Stayed in March 2023

  • Reviewed: January 26, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • One Bedroom Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    half clean. i was able to tell the guests before me had crab boil due to the butter still being on/in the microwave.

    Stayed in January 2023

  • Reviewed: November 14, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No toilet paper in our room we had to switch rooms because our first room the beds weren't even made. They promote breakfast in the morning but there is no breakfast. Was very disappointed about that and the pull out couch in our room was broken.

    The beds were nice and the rooms were roomy.

    Stayed in November 2022

  • Reviewed: October 24, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The website stated breakfast included, and there was nothing but grits,oatmeal, and muffins and the grits and oatmeal were in bags not even cooked

    The fidge was decent size

    Stayed in October 2022

  • Reviewed: October 7, 2022

    4.0
    Dissatisfied and disappointing experience.
    • Business trip
    • Solo traveler
    • Deluxe Studio with with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    the property needs some series painting and remodeling. the walls are cracked, the paint is obviously old because is fall of the walls. The furniture paint is also coming off and scratched. walls without power plugs covers, the bathtub is super old and paint is coming off. the room was dusty and the carpets smelled moldy.

    The location was convenient for me.

    Stayed in October 2022

  • Reviewed: September 6, 2022

    5.0
    this stay was exceptionally well.
    • Leisure trip
    • Solo traveler
    • Deluxe Studio with with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    loved this property, very clean nice staff.

    Stayed in September 2022

  • Reviewed: August 1, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room had roaches. We found them the second day in the bathroom and kitchen. We told the front desk and they said they would have to wait for us to leave Sunday. Then they would treat the room. The lamp was broke. We had to call for help with the pull out bed. It took 3 people to get it opened. I connected the room phone. It was apart and in two separate places. Breakfast was blah.

    The size of the room was great. Full size refrigerator and pool was great.

    Stayed in July 2022

  • Reviewed: July 17, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Studio with with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I paid for a queen but i ended up with a full. I'm 6 foot my feet was hanging off told staff that night they said their system was down and couldn't do anything. Then I told the a.m staff and they said they will have to talk to the GM Monday so it went unfixed

    I liked the hotel it was nice

    Stayed in July 2022

Showing 1 - 25

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