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Reviews of Quality Inn & Suites Orland Park - Chicago This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8800 West 159th Street, Orland Park, IL 60462, United States of America

#3 of 3 hotels in Orland Park

Guests' Choice

Review Score

Based on 377 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.5

  • Location

    8.3

  • Facilities

    6.9

  • Staff

    7.7

  • Value for money

    7.0

  • Free WiFi

    4.5

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: February 13, 2024

    9.0
    Convenient location,Ample parking, excellent staff and reasonable prices.
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There isn’t really much that I didn’t like about the property.

    Convenient to the locations I needed to visit.

    Stayed in February 2024

  • Reviewed: January 28, 2024

    10
    Overall because of the two negative things about this place I give it 10 stars
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Alarm clocks, don’t wake you up. When you set them. Swimming pool was permanently close even though an indoor pool for the price I paid. I figured I’d get some swimming in but that didn’t happen.

    Very nice location near Family and the mall

    Stayed in January 2024

  • Reviewed: October 16, 2023

    1.0
    Please Don't bother staying hear, other places to stay, stayed only it was last minute place
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Not having room ready at 4pm arrival, Very Dirty inside and out, room smelled , people on 2nd floor throwing cigarettes butts on cars down below, Very out dated, and it was a Wyndham Hotel. Not easy to get at.

    Nothing

    Stayed in September 2023

  • Reviewed: September 24, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Some of lights don’t work in the room

    Price & location

    Stayed in August 2023

  • Reviewed: August 26, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Outdated they need to spray the rooms and clean the sofa bed better

    Location

    Stayed in July 2023

  • Reviewed: August 25, 2023

    9.0
    Wonderful
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room we were in was @ the end of a long hallway.

    The hotel was very clean & it was located by everything we needed , the staff was very nice to my family.

    Stayed in June 2023

  • Reviewed: August 24, 2023

    5.0
    Convienant location, but will try other options next time
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 1 night

    Facility overall is well worn. Front doors are dirty and creaky. Inside has a musty smell, especially the room. Bathroom door was broken and somewhat repaired, but makes lots of noise when opening fully. AC looked pretty dirty so we did not use. Beds were uncomfortable.

    Location was great - 1 mile from my relative's home. Staff was friendly

    Stayed in August 2023

  • Reviewed: August 8, 2023

    9.0
    Comfortable.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Stronger coffee and flavored creamer

    Breakfast was ok..coffee service could have been better.

    Stayed in August 2023

  • Reviewed: July 30, 2023

    3.0
    Location is good but to $$ for what you get. Poor room and poor service.
    • Leisure trip
    • Solo traveler
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Had no room when I got there. Problem with there system and took about a half hour to check in and then almost was charged twice if I hadn’t caught it. Then the room key didn’t work. Bathroom had broken fixtures and room is outdated. Location was convenient but way to much $$ for what I went through.

    Location

    Stayed in July 2023

  • Reviewed: July 29, 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Half the time the hot water in the shower didn't get very hot and at times colder than luke warm.

    Stayed in July 2023

  • Reviewed: July 24, 2023

    5.0
    It did the job, but I would not stay here again.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The check in process was stressful. The line was very long and it took a long time for each person to check in. While I was standing in line, there were 3 different groups of people whose rooms were cancelled and they were left with no where to stay.

    Breakfast was good, I wish there were more hot options besides eggs, Sausage and then making your own waffle.

    Stayed in July 2023

  • Reviewed: July 22, 2023

    5.0
    Just ok
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Coffee maker dirty before arrival. Cleaning the room every three days. Frequent issues on room lock

    Parking lot is large. Good internet connection

    Stayed in July 2023

  • Reviewed: July 20, 2023

    5.0
    Glad it is over . I won’t be going again. Too
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not modern, old room . Stained carpet . Not worth the price

    Location

    Stayed in July 2023

  • Reviewed: June 17, 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    bathroom was not cleaned properly upon arrival and nobody did any services to the room while you were staying so you had a collection of dirty towels

    location

    Stayed in June 2023

  • Reviewed: May 22, 2023

    3.0
    would not stay here again nor recommend it!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Heat was not working, staff didn’t care and unemphatetic to the situation, did not compensate for the inconvenience, loud music outside my window, barely clean.

    the location

    Stayed in May 2023

  • Reviewed: May 7, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A really nice breakfast! A super friendly lady at the front desk made the morning especially pleasant!

    Stayed in April 2023

  • Reviewed: May 4, 2023

    10
    All in all it was great and I would stay there again the casinos downstairs was a brilliant idea
    • Leisure trip
    • Group
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was okay good but then you could have used a little bit more variety and maybe some fruit

    Stayed in April 2023

  • Reviewed: May 4, 2023

    1.0
    Bad very bad
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    I hD one problem after another. If I hadn't prepaid I would have left. Wrote an email to Gmail and it was never answered.

    Stayed in April 2023

  • Reviewed: March 31, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    Not answer

    Everything

    Stayed in March 2023

  • Reviewed: February 21, 2023

    4.0
    It was bearable and I will not return.
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No controllable air conditioning. No cable channels. Had to move to another room upon arrival due to a television not working in the bedroom.

    Breakfast was okay. It was basic.

    Stayed in February 2023

  • Reviewed: February 13, 2023

    1.0
    Absolutely terrible.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Do not stay here. I was charged a smoking fee for putting tobacco and a wrapper in the garbage. I tried explaining to the staff that I never smoked in the room but they would not work through this issue with me. They just charged my card and never called or messaged me back. I asked to talk to a manager but they wouldn’t respond back to my complaint. And it feels like an old folks home in the rooms. Smells bad, outdated ammenities and super small TVs in the rooms

    Stayed in February 2023

  • Reviewed: January 28, 2023

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Where to start? First off the pool was.closed and was the main reason I chose this location, the "game room was a joke consisted of a classic machine and 1 arcade game. Our room was dirty had a hole in the wall in the bathroom, tv had 3 channels and figured out I had to program the TV staff should learn that a smile goes along way not one smiled and greeted us. And the breakfast worst food ever all microwave eggs and sausage the juice machine oj was so thick it was like concentrated without water had to add a whole glass of water just to make it drinkable my daughter had apple juice and it was just as bad.the bagles were the only safe thing to eat. All and all very outdated and poor customer service.

    Nothing

    Stayed in January 2023

  • Reviewed: January 16, 2023

    4.0
    I am a paying customer just like the next white man don’t disrespect me because I’m black and young . it be your own peo
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I dislike how the staff treated me (a young black girl) vs. the white man that came after me. I was checking in the young man at the counter snatched my I’d and card from me. he never addressed me kept addressing the lady behind him . both lady’s were rude to me but so nice to the white man . I felt it was racist. I asked for a fan and WiFi my questions went unanswered. asked what time was breakfast .. another question unanswered. my heater was broke in my room (both of them) and personally I didn’t appreciate it at all.

    I liked that my room was clean .

    Stayed in January 2023

  • Reviewed: November 4, 2022

    10
    Well worth it
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Overall everything as it pertains to the room and the staff was excellent. I would choose to stay there again.

    I didn't have breakfast, my roommate did and said it was just okay the small casino area. The mini casino was never open during my stay.

    Stayed in October 2022

  • Reviewed: October 25, 2022

    5.0
    Fair
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was outdated, there was no vibrance to the rooms at all, the TV's were very small, and the staff and the police had literally no control over a teenage party that stayed on til 4am. At least 300 kids running all over the hotel and hotel parking lot all night being loud. Front desk did absolutely nothing, police also came 3x and still did nothing.

    We had the honeymoon suit and the room was spacious. And the rate was decent.

    Stayed in October 2022

Showing 76 - 100

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