3610 West Outer Road, Arnold, MO 63010, United States of America
#4 of 5 hotels in Arnold
Guests' ChoiceBased on 332 hotel reviews
6.3Cleanliness
6.7
Comfort
6.8
Location
8.1
Facilities
6.7
Staff
7.9
Value for money
7.0
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 16, 2024
James
EcuadorFirst room had the smell of smoke. Second room better but noisy. Would not stay here again.
Stayed in April 2024
Reviewed: April 10, 2024
Connie
United States of AmericaWasn’t aware it was pet friendly a dog was barking in room next to us. Room smelt like a dog. Needs repainting( unmatched touch ups on wall) pipe was left in our bathroom floor from a repair.
Friendly staff , great breakfast, cheaper stay.
Stayed in April 2024
Reviewed: April 9, 2024
Marilyn
United States of AmericaBeds were uncomfortable and with traffic right outside, it was noisy.
Stayed in April 2024
Reviewed: April 9, 2024
David
United States of AmericaI had to put a deposit and still haven’t had it refunded yet and had to change rooms because lights didn’t work in first room
It was clean
Stayed in April 2024
Reviewed: January 17, 2024
Debbie
United States of AmericaHad to switch rooms as soon as we arrived because the bathtub had a crack in it and there was black mold on the walls around the air conditioner and water in the window seal...then when we got to the new room I loved the heart shape Jacuzz buti One of the jets in the Jacuzzi didn't work and I almost stepped in dog poop as somebody staying there with a dog let it poop on the sidewalk right in front of where my car was parked,I called the front desk and they said they would take care of it but it was still there when we checked out😪
The bed was very comfortable
Stayed in January 2024
Reviewed: November 14, 2023
Judy
United States of AmericaThe price was much higher than what was advertised on line
Stayed in October 2023
Reviewed: November 1, 2023
Kathleene
United States of AmericaExpected a little more updated facility. There were no carts available to move our things to the room. I’m on portable oxygen so having to make two trips was difficult. Only 3 handicapped parking spaces available in front of the facility.
Location was excellent.
Stayed in October 2023
Reviewed: September 27, 2023
Heighly
United States of AmericaMy comforter was stained all up. I was supposed to get a king bed got 2 queens instead. The toilet seat didn't even go to the toilet
How close it was to town.
Stayed in September 2023
Reviewed: August 15, 2023
Huddleston
United States of AmericaThe property was not updated and not very clean. When we checked in, the room they originally put us in was not clean. They immediately put us in a different room, however the toilet was broken in that room. It took them two days to fix it. We were not discounted, but charged full price. Star was not friendly, but also not rude. Just short and to the point.
Good location
Stayed in August 2023
Reviewed: August 1, 2023
Buchanan
United States of AmericaCard losing program, carpet felt sticky.
First day was good, cards for the door had to get reprogram several times. Towel count was 2 when we booking for 4 adults, staff was nice most of time.
Stayed in July 2023
Reviewed: July 17, 2023
Christopher
United States of AmericaThere was no milk for cereal. There was a piece of popcorn in bathroom-we did NOT have popcorn so room wasn’t 100% clean. Couch bed was too hard so she slept on couch Beds were tooooo soft and both of us adults DID NOT SLEEP! Too much chlorine in the pool and make me itchy.
The breakfast was ok.
Stayed in July 2023
Reviewed: June 30, 2023
Daren
United States of AmericaWhole third floor smelled funny. Room had a attic access that was pumping hot muggy air into our room with a broken ceiling tile. Otherwise everything was fine
Breakfast was fine
Stayed in June 2023
Reviewed: May 19, 2023
Edward
United States of AmericaThe TV was appalling. Extremely difficult to change channels with a remote that doesn’t have the decimal button. The TV required the input of either 1 or 2 numbers followed by the decimal follows by another number. Ie: 12.5. If you wanted to watch channel 12.5 you had to press 12 on the remote then the up button until you reach .5. But it wouldn’t always step upward then drop back to 7.1. At which time you start over again. Talked to the front desk about this problem and they said they couldn’t do anything about it. So, I’m sorry to say I’ll never stay there again.
The breakfast was delicious and a great variety. We enjoyed it very much. The room was very quiet and clean. Everything was fine except for the TV remote and tuning thereof. Very disappointed with that feature that apparently can not be fixed which was a great disappointment to us.
Stayed in May 2023
Reviewed: February 3, 2023
Rosalyn
United States of AmericaThe bed slept well room was clean, however there was was only one face towel in the room.
Everything looked old fruit looked very old and overly ripe. The presentation was of quality.
Stayed in February 2023
Reviewed: October 16, 2022
Aragon
United States of AmericaThe facility is in desperate need to some upkeep. There was rust on the door frames, the carpet seems like it could have used a good deep cleaning. The curtains only half functioned. For the lower price I guess we got what we paid for.
The beds were comfortable and clean. There was a mini fridge available for use and a nice swimming pool we didn't actually take advantage of.
Stayed in October 2022
Reviewed: September 28, 2022
Michael
United States of AmericaThey need to work on the cleanliness of facility. Hopefully it was due to staffing issues, but floors were dirty and unkept in common areas, furniture was stained in common areas as well as room. Our room smelled of stale smoke but was bearable. Staff was accommodating when clean linens and vacuum were requested.
People are friendly. They have a good breakfast .
Stayed in September 2022
Reviewed: September 5, 2022
Shelby
United States of Americathere was toe nails between the beds and molded shower curtain
it was nice
Stayed in September 2022
Reviewed: September 1, 2022
Greg
United States of AmericaAll the towels in the workout room were dirty. There were no bagels and cream cheese for breakfast or oatmeal. Both of which I consider a healthier breakfast than the average. The only healthy item for breakfast I observed was fruit, and the variety was limited. I didn't interact with the staff too much. The lady in charge of the breakfast seemed preoccupied with something. She was helpful when asked, but not keeping the tables cleaned. The hand sanitizer was empty and away where you didn't see it until after you'd already been around the food area and probably handling items. Probably should be placed as you enter, and kept full.
The room was spacious. It had a workout room. The pool looked nice, though we didn't have time to use it; the pool was handicap accessible if the lift was working.
Stayed in August 2022
Reviewed: August 31, 2022
Mitchell
United States of Americait was good
Inside pool
Stayed in August 2022
Reviewed: August 24, 2022
Ernest
United States of AmericaThe check in because they cancelled our reservation after 6:00 and made us pay for a more expensive room.
The breakfast was good and the staff for breakfast was nice.
Stayed in July 2022
Reviewed: August 9, 2022
Rebecca
United States of AmericaThe breakfast n pool were excellent and the staff was great too. Some things are a little run down for the price paid there but no real complaints
Stayed in August 2022
Reviewed: August 7, 2022
Haskins
United States of Americano countertop in the bathroom
very friendly clean
Stayed in August 2022
Reviewed: July 29, 2022
William
United States of AmericaThe bed was horrible. I stay there alot and I didn't want to complain because they were so busy. But I almost packed up and went to another location because of it
The employees are always nice
Stayed in July 2022
Reviewed: July 18, 2022
Melody
United States of AmericaThat we paid for a place that had breakfast, but we weren't allowed to have breakfast! This made my husband mad and he said he won't ever stay @ a Wyndham hotel again. Plus, the hot tub @ the pool wasn't hot @ all
The comfortable beds.
Stayed in July 2022
Los Angeles, USA
Berea, USA
Bahía Bustamante, Argentina
Bansko, Bulgaria
Le Chesnay, France
Fresnes-au-Mont, France
Daegu, South Korea
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content