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  5. Reviews of Quality Inn & Suites Arnold

Reviews of Quality Inn & Suites Arnold This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3610 West Outer Road, Arnold, MO 63010, United States of America

#4 of 5 hotels in Arnold

Guests' Choice

Review Score

Based on 332 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.8

  • Location

    8.1

  • Facilities

    6.7

  • Staff

    7.9

  • Value for money

    7.0

  • Free WiFi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 16, 2024

    5.0
    Fair
    • Business trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    First room had the smell of smoke. Second room better but noisy. Would not stay here again.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Wasn’t aware it was pet friendly a dog was barking in room next to us. Room smelt like a dog. Needs repainting( unmatched touch ups on wall) pipe was left in our bathroom floor from a repair.

    Friendly staff , great breakfast, cheaper stay.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    5.0
    We appreciate the location and it was at a time that all hotels in that area were super busy.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Beds were uncomfortable and with traffic right outside, it was noisy.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I had to put a deposit and still haven’t had it refunded yet and had to change rooms because lights didn’t work in first room

    It was clean

    Stayed in April 2024

  • Reviewed: January 17, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room with Hot Tub - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Had to switch rooms as soon as we arrived because the bathtub had a crack in it and there was black mold on the walls around the air conditioner and water in the window seal...then when we got to the new room I loved the heart shape Jacuzz buti One of the jets in the Jacuzzi didn't work and I almost stepped in dog poop as somebody staying there with a dog let it poop on the sidewalk right in front of where my car was parked,I called the front desk and they said they would take care of it but it was still there when we checked out😪

    The bed was very comfortable

    Stayed in January 2024

  • Reviewed: November 14, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Hot Tub - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The price was much higher than what was advertised on line

    Stayed in October 2023

  • Reviewed: November 1, 2023

    5.0
    Enjoyed visiting my grandson and going to the Apple Butter Festival.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Expected a little more updated facility. There were no carts available to move our things to the room. I’m on portable oxygen so having to make two trips was difficult. Only 3 handicapped parking spaces available in front of the facility.

    Location was excellent.

    Stayed in October 2023

  • Reviewed: September 27, 2023

    5.0
    It's good for a night
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My comforter was stained all up. I was supposed to get a king bed got 2 queens instead. The toilet seat didn't even go to the toilet

    How close it was to town.

    Stayed in September 2023

  • Reviewed: August 15, 2023

    5.0
    Will not being staying again in the future.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The property was not updated and not very clean. When we checked in, the room they originally put us in was not clean. They immediately put us in a different room, however the toilet was broken in that room. It took them two days to fix it. We were not discounted, but charged full price. Star was not friendly, but also not rude. Just short and to the point.

    Good location

    Stayed in August 2023

  • Reviewed: August 1, 2023

    5.0
    Fair
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Card losing program, carpet felt sticky.

    First day was good, cards for the door had to get reprogram several times. Towel count was 2 when we booking for 4 adults, staff was nice most of time.

    Stayed in July 2023

  • Reviewed: July 17, 2023

    6.0
    It wasn’t the best but it wasn’t the worst either.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was no milk for cereal. There was a piece of popcorn in bathroom-we did NOT have popcorn so room wasn’t 100% clean. Couch bed was too hard so she slept on couch Beds were tooooo soft and both of us adults DID NOT SLEEP! Too much chlorine in the pool and make me itchy.

    The breakfast was ok.

    Stayed in July 2023

  • Reviewed: June 30, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Whole third floor smelled funny. Room had a attic access that was pumping hot muggy air into our room with a broken ceiling tile. Otherwise everything was fine

    Breakfast was fine

    Stayed in June 2023

  • Reviewed: May 19, 2023

    7.0
    Everything was GREAT, except for the TV, might as well not even have a TV set in the room.
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The TV was appalling. Extremely difficult to change channels with a remote that doesn’t have the decimal button. The TV required the input of either 1 or 2 numbers followed by the decimal follows by another number. Ie: 12.5. If you wanted to watch channel 12.5 you had to press 12 on the remote then the up button until you reach .5. But it wouldn’t always step upward then drop back to 7.1. At which time you start over again. Talked to the front desk about this problem and they said they couldn’t do anything about it. So, I’m sorry to say I’ll never stay there again.

    The breakfast was delicious and a great variety. We enjoyed it very much. The room was very quiet and clean. Everything was fine except for the TV remote and tuning thereof. Very disappointed with that feature that apparently can not be fixed which was a great disappointment to us.

    Stayed in May 2023

  • Reviewed: February 3, 2023

    5.0
    My stay was a okay just was dissatisfied with the quality inside of the building
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed slept well room was clean, however there was was only one face towel in the room.

    Everything looked old fruit looked very old and overly ripe. The presentation was of quality.

    Stayed in February 2023

  • Reviewed: October 16, 2022

    7.0
    I feel it was a little pricy for the qua but compared to the other choices not a bad place to sleep.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The facility is in desperate need to some upkeep. There was rust on the door frames, the carpet seems like it could have used a good deep cleaning. The curtains only half functioned. For the lower price I guess we got what we paid for.

    The beds were comfortable and clean. There was a mini fridge available for use and a nice swimming pool we didn't actually take advantage of.

    Stayed in October 2022

  • Reviewed: September 28, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    They need to work on the cleanliness of facility. Hopefully it was due to staffing issues, but floors were dirty and unkept in common areas, furniture was stained in common areas as well as room. Our room smelled of stale smoke but was bearable. Staff was accommodating when clean linens and vacuum were requested.

    People are friendly. They have a good breakfast .

    Stayed in September 2022

  • Reviewed: September 5, 2022

    6.0
    it was okay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    there was toe nails between the beds and molded shower curtain

    it was nice

    Stayed in September 2022

  • Reviewed: September 1, 2022

    5.0
    It was adequate for an overnight stay. I probably wouldn't stay here more than 1 night.
    • Business trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    All the towels in the workout room were dirty. There were no bagels and cream cheese for breakfast or oatmeal. Both of which I consider a healthier breakfast than the average. The only healthy item for breakfast I observed was fruit, and the variety was limited. I didn't interact with the staff too much. The lady in charge of the breakfast seemed preoccupied with something. She was helpful when asked, but not keeping the tables cleaned. The hand sanitizer was empty and away where you didn't see it until after you'd already been around the food area and probably handling items. Probably should be placed as you enter, and kept full.

    The room was spacious. It had a workout room. The pool looked nice, though we didn't have time to use it; the pool was handicap accessible if the lift was working.

    Stayed in August 2022

  • Reviewed: August 31, 2022

    7.0
    I’m staying again
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it was good

    Inside pool

    Stayed in August 2022

  • Reviewed: August 24, 2022

    5.0
    unpleasant because they did not give me the rate I reserved
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    The check in because they cancelled our reservation after 6:00 and made us pay for a more expensive room.

    The breakfast was good and the staff for breakfast was nice.

    Stayed in July 2022

  • Reviewed: August 9, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast n pool were excellent and the staff was great too. Some things are a little run down for the price paid there but no real complaints

    Stayed in August 2022

  • Reviewed: August 7, 2022

    6.0
    convenience
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    no countertop in the bathroom

    very friendly clean

    Stayed in August 2022

  • Reviewed: July 29, 2022

    5.0
    If weren't for the employees you would of lost a customer
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was horrible. I stay there alot and I didn't want to complain because they were so busy. But I almost packed up and went to another location because of it

    The employees are always nice

    Stayed in July 2022

  • Reviewed: July 18, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room with Hot Tub - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    That we paid for a place that had breakfast, but we weren't allowed to have breakfast! This made my husband mad and he said he won't ever stay @ a Wyndham hotel again. Plus, the hot tub @ the pool wasn't hot @ all

    The comfortable beds.

    Stayed in July 2022

Showing 1 - 25

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