242 Bishop Ln, Gatlinburg, TN 37738, United States of America
#173 of 506 hotels in Gatlinburg
Guests' ChoiceBased on 4691 hotel reviews
7.9Cleanliness
8.0
Comfort
8.0
Location
9.3
Facilities
7.9
Staff
8.4
Value for money
8.3
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 21, 2024
Paula
United States of AmericaDoor was a little difficult to close (if I have put something)
Clean, very spacious. Great location
Stayed in May 2024
Reviewed: May 19, 2024
Denise
United States of AmericaRoom was clean upon arrival, but maid service during stay was minimal. Did not leave enough clean towels, did not sweep floors, did not make bed, did not empty trash but once in our 4 day stay.
Great location-walking distance to several attractions. Comfortable chairs for sitting outside room. Got to see bear and raccoon walking nearby. Good value for the money. Good parking, close to room.
Stayed in May 2024
Reviewed: May 18, 2024
Carleigh
CanadaMusty smelling room (but comfortable)
Cute decor lots to do around it, enjoyed the outdoor fire pit area a lot
Stayed in March 2024
Reviewed: May 15, 2024
Christina
United States of AmericaThe sitting area next to stream was covered in spider webs so we couldn’t use it. Bed was hard.
Location and price
Stayed in May 2024
Reviewed: May 14, 2024
Ferguson
United States of AmericaInternet went down and not tv on second day I called office and got no answer about when it was going to be back on.
Location
Stayed in May 2024
Reviewed: May 14, 2024
Mittal
HungaryAs per front desk wifi was not available due to storm (previous day) but did not fix for 4 days till I stayed.
Clean and excellent location to access downtown
Stayed in May 2024
Reviewed: May 13, 2024
Kathy
United States of AmericaWalk to strip. Big room nice balcony. And got to see 4 bears up close! Great price.
Stayed in May 2024
Reviewed: May 12, 2024
Linda
South AfricaThe receptionist with pink hair on checkout day was unpleasant. We were told the previous day there would be coffee and muffins available in the morning. There was absolutely nothing to eat. We told her three times and she just kept saying “it’s over there” when it wasn’t. The third time she actually looked up from her phone and got up to replenish the food. The cleaning staff left the trash bags stacked outside against the wall next to our room. That attracted three bears. It was great to see the bears but sad to see them foraging in human trash bags. Surely the staff know by now that bears come through there and should be more careful.
The room was spacious and the bed comfortable. The bathroom was large and had a good size shower and water pressure. There is a small kitchenette if you want to bring your own food. The location is very good for walking down to the main road.
Stayed in May 2024
Reviewed: May 11, 2024
William
United States of Americastaff was not friendly extra charges on credit card took 2 weeks to get correct no breakfast
room was good clean and close to strip
Stayed in February 2024
Reviewed: May 10, 2024
Cathy
United States of AmericaRudeness of some of the when asking for a specific room that was available but was told it was not. Leaky ceiling by bed.
There was no breakfast but we like the convenience of the location. Almost always have a pleasant stay.
Stayed in May 2024
Reviewed: May 10, 2024
Nicole
United States of AmericaBeds were uncomfortable and only got fresh towels twice and bed linens were never changed/or beds made and trash never picked up (we had to do ourselves
Location
Stayed in May 2024
Reviewed: May 10, 2024
Kelli
United States of AmericaJust the beds and no real breakfast choice on site.
the location was awesome but the beds where not very comfortable. The size of the room was very nice.
Stayed in May 2024
Reviewed: May 6, 2024
Bengt
SwedenVery good location. Nice room. The offer you coffee, juice and muffins!
Stayed in May 2024
Reviewed: May 6, 2024
Ricky
United States of AmericaCoffee could have been better. Wasn’t very good
Very clean room.
Stayed in May 2024
Reviewed: May 5, 2024
Dianne
United States of AmericaThe weekend rate (price) was almost triple of what the week day rate! That's unreasonable
The pool was great and the fire pits are awesome as well. The rate for a weeknight was reasonable but the weekend rate was outrageous! I'll be calling my credit card company. The room was a good size and met our vacation needs
Stayed in May 2024
Reviewed: May 5, 2024
Bobby
United States of AmericaBeds are very uncomfortable. Floor in our room had not been mopped . Bottom of feet was black after walking in room barefoot. Complained to desk attendant and he said that’s just the way those floors are!
Location and outdoor fireplace
Stayed in May 2024
Reviewed: May 2, 2024
Bobby
United States of AmericaThe bed was very hard and uncomfortable. Walked on the floors in the room barefooted and bottom of my feet was black. I complained at the front desk and the attendant said “ that’s the way those floors are they are just that way. Actually the floors needed a good mopping.
Location and price. Fire pit was awesome! Very spacious room. Walking distance to main strip in Gatlinburg.
Stayed in May 2024
Reviewed: April 29, 2024
Harshal
United States of AmericaExcellent location with walking distance to main street, hotel looks old from outside but rooms are spacious, clean and modern looking.
Stayed in April 2024
Reviewed: April 28, 2024
Malia
United States of AmericaWalls are thin could hear the family next door early in the mornings. Bathroom had some hair in it at checkin.
Location was good and workers were nice. Beds are comfy and theres more than enough space.
Stayed in March 2024
Reviewed: April 25, 2024
Christa
United States of AmericaCheck-in - people at front desk not friendly and also messed up room we had requested
Location and rooms have been remodeled, more updated look
Stayed in April 2024
Reviewed: April 24, 2024
Michael
United States of AmericaDoor wouldn't lock unless you slammed it together numerous times
The price
Stayed in April 2024
Reviewed: April 23, 2024
Paula
United States of AmericaI had to smell weed for 2 nights due to someone below me smoking ..my room smelled like weed, could not set outside on the balcony because of the smell and had to cut my nights short and just go in the room and shut my door
I have stayed here a couple times always clean and conveniently located
Stayed in April 2024
Reviewed: April 22, 2024
Melinda
United States of AmericaDoors difficult to open
Location to event
Stayed in April 2024
Reviewed: April 18, 2024
Whitworth
United States of AmericaThe outside grounds could have been cleaned up a bit better and there’s a run down hotel next that’s more of an eye sore but nothing that the hotel can help.
Location was walking distance for downtown. Our room was clean and always has fresh towels. The beds were beyond comfortable. The pool was closed due to it being out of season but if it was open I know the kids would have enjoyed it and the water slide and the fire pit. We even saw a momma bear and cubs outside our room! We had pretty view of Anakeesta and the Chair lift.
Stayed in April 2024
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